Paul Glans

Our recent new car purchase at Coulter Cadillac in Phoenix was one of the smoothest transactions we’ve had purchasing a vehicle. The GM, Paul Glans, made everyone feel welcomed as if you’re part of t Phoenix was one of the smoothest transactions we’ve had purchasing a vehicle. The GM, Paul Glans, made everyone feel welcomed as if you’re part of their family. His professionalism, friendly demeanor and positive attitude showed in the entire staff we interacted with. Dureen Olson, our Sales Consultant, was very knowledgeable and took the time to explain the smallest details of our new car. It always takes us a long time to decide, but Dureen was very patient. She showed us various options that fit our wants and needs. We never once felt pressured to make the purchase. Olan in Finance did a great job explaining the paperwork and our different options. We highly recommend Coulter Cadillac! More

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I bought a vehicle here for the first time in 2022 and there's a reason I just got my next one from there today. Actually, many reasons. Every single person that I have worked with at the dealership is on there's a reason I just got my next one from there today. Actually, many reasons. Every single person that I have worked with at the dealership is on the ball. From sales to service to management, literally-it's everyone that made me want to come back. 5 stars isn't enough and I am not exaggerating, which is why I send all of my friends here. I appreciate everyone's hard work and dedication there to take care of customers, it's certainly a lost art these days. They make the buying process so incredibly easy. Thank you to everyone at Coulter. Sam Mendoza, Wes Pogue, Roberto Garcia, Paul Glans, Onan Tabardillo and anyone I missed (which I did and I apologize). More

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Coulter Cadillac, Paul Glans and Bill Durst exceeded my expectations during the purchase/trade for a new 2024 Cadillac Escalade. expectations during the purchase/trade for a new 2024 Cadillac Escalade. More

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What an amazing dealership! This is not our first car purchase from them but we keep coming back due to the salesforce there. Bill Durst's integrity, honesty and commitment to This is not our first car purchase from them but we keep coming back due to the salesforce there. Bill Durst's integrity, honesty and commitment to us and our needs each time is what keeps us coming back. Bill is also a genuine nice guy and definitely a pleasure to work with. He patiently responded to each of our questions we had, which we generally have many when making this type of costly purchase. Bill did also take the time to explain in detail all of our available options. Bill as well as Paul Glans were very professional and made choosing and purchasing a new car from this dealership such an easy process. A no-brainer for us-thank you Bill and Paul! More

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Had an excellent experience at Coulter Cadillac. Andrew Emerson and Paul Glans were very professional. Highly recommend this dealership. Andrew Emerson and Paul Glans were very professional. Highly recommend this dealership. More

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We had an excellent experience dealing with Paul Glans and Andrew Emerson. They didn’t play games and were straight to the point. Everything was worked out over the phone and the car was waiting for us wh and Andrew Emerson. They didn’t play games and were straight to the point. Everything was worked out over the phone and the car was waiting for us when we arrived to the dealership. It was an excellent experience and I highly recommend this dealership. Definitely check them out. More

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Great service. Very very nice salesman and General Manager. Will buy again at this dealership Very very nice salesman and General Manager. Will buy again at this dealership More

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I cannot say enough good things about my 2024 Escalade Sport purchase through Bill Durst at Coutler Cadillac. He kept me fully apprised of the production timeline, maintained very high levels of communica Sport purchase through Bill Durst at Coutler Cadillac. He kept me fully apprised of the production timeline, maintained very high levels of communication with me, and was very pleasant to work with. This is my second Escalade, and I can unequivocally guarantee my future purchases will be with Bill as well. Not to mention, the stable of Customer Service trophies in Bill's office says it all! General Manager Paul Glans even weighed in on some decisions on my trade-in, which they fully honored, and made the entire experience first class...HIGHLY recommend Bill and Coulter. More

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Took my GMC here for service because a message appeared that stated Reduced Engine Power and the service engine light came on. They advised of a total of approx $1100 to fix my vehicle. Picked it up, paid, that stated Reduced Engine Power and the service engine light came on. They advised of a total of approx $1100 to fix my vehicle. Picked it up, paid, drove away less than 10 minutes down the road white smoke appears, i turn back around and take it right back. The attendant i was working with Allan has me wait while they have someone re-check it, he comes back in about 15 mins saying "bad news" something about a piston and overall i need a new engine, after i just literally paid over 1k for a supposedly fixed car. AVOID THIS GMC SERVICE CENTER AT ALL COSTS!!!! More

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I had a wonderful experience with Andrew Emerson purchasing my new GMC Yukon. He went over all of the features thoroughly and was very transparent on all pricing. I highly recommend Andrew and the r purchasing my new GMC Yukon. He went over all of the features thoroughly and was very transparent on all pricing. I highly recommend Andrew and the rest of the team at Coulter. More

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