Paul Glans

they will absolutely hunt down senior citizens and do their best to lease them a new car every two years (sometimes even more frequently!). but heaven forbid the family needs help with some small admini their best to lease them a new car every two years (sometimes even more frequently!). but heaven forbid the family needs help with some small administrative issues and its crickets from the dealership. when the lease was returned on my dying mom's car, they did not properly do the paperwork withe MVD resulting in her getting notices from MVD regarding lack of insurance. they claim they care about their long time customers, but they absolutely only care about the commissions they are making. they literally leased my mom a car and she could barely walk let alone operate a car. and worse? as the two year lease was coming up, they called her to try to turn in that car for a new one. she was literally on her death bed and they were trying to get her into a new car. its a great business model for them to move new cars quickly and get them back 2 years later with very low miles so that they can sell them at a premium More

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Excellent Customer Service, dealership tour, great greetings from all staff members, very professional and welcoming to dealership. greetings from all staff members, very professional and welcoming to dealership. More

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We purchased a vehicle and had a slight hiccup. Paul was amazing and took great care of us. He set us up with Robert and got our concerns addressed swiftly. We love our new purchase and are really Paul was amazing and took great care of us. He set us up with Robert and got our concerns addressed swiftly. We love our new purchase and are really happy with the customer service we received. Thank you so much for all your help!! More

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We purchased a new 2025 GMC Canyon. The day after we took it home, multiple warning lights and messages appeared. The General Manager, Paul Glans, stepped in and got us a service appoin The day after we took it home, multiple warning lights and messages appeared. The General Manager, Paul Glans, stepped in and got us a service appointment right away. He also got us copies of all of our paperwork that needed to be emailed to us. I highly recommend this dealer for your next purchase. I f there are any problems, Paul will take care of you! More

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Best Cadillac dealer in town by far. The GM Paul and his salesman Cody took great care of us when trying to switch up from a previous vehicle. Very patient, understanding, and not the ty The GM Paul and his salesman Cody took great care of us when trying to switch up from a previous vehicle. Very patient, understanding, and not the typical car salesmen xx. More

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My Amazing New Car Purchase at Coulter Cadillac! I just had the best new car buying experience at Coulter Cadillac, all thanks to an incredible team! Durrine was absolutely amazing. She was knowle I just had the best new car buying experience at Coulter Cadillac, all thanks to an incredible team! Durrine was absolutely amazing. She was knowledgeable, truly listened to what I needed, and even suggested the perfect car for me – I'm so glad I trusted her! When it came to finance, Will, the Finance Manager, was outstanding. He listened, explained everything clearly, and I really appreciated that there was no pressure to take coverage I didn't feel I needed. And a huge shout-out to Paul, the General Manager, whose leadership clearly sets the tone for such a professional and customer-focused environment. Thanks to Durrine, Will, and Paul, I'm now a loyal Coulter Cadillac customer! If you're looking for a new Cadillac, you have to visit them. More

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I have purchased 4 new Cadillacs from Coulter and this experience was just as smooth and pressure-free as all of the others. My sales professional, Bill handled my transaction efficiently and provided a experience was just as smooth and pressure-free as all of the others. My sales professional, Bill handled my transaction efficiently and provided a thorough explanation of the features of my new car. The overall culture and atmosphere at the dealership reflects the leadership of the general manager, Paul. He is very relationship oriented and that is reflected in his sales team as well. That's what keeps me coming back to Coulter even though there is another Cadillac dealership closer to my home. More

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I have been a client of Coulter Cadillac since 1960. I have always had excellent service. My agent this last week worked really hard to make this a speedy and pleasant experience. He worked around my sc I have always had excellent service. My agent this last week worked really hard to make this a speedy and pleasant experience. He worked around my schedule which was a little crazy.. I love my new XT5. Thank you Joe for doing all the heavy lifting to make this purchase speedy and successful. More

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Fantastic selection of cars, helpful and knowledgeable staff and an overall amazing experience. We have now bought two cars from here and won’t consider going anywhere else to shop! staff and an overall amazing experience. We have now bought two cars from here and won’t consider going anywhere else to shop! More

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From my first phone call to the dealership, and meeting our Salesman, Bill Durst, we had an extraordinary buying experience. We came from to Coulter from another dealership where they had little product our Salesman, Bill Durst, we had an extraordinary buying experience. We came from to Coulter from another dealership where they had little product knowledge and were unable to help us. Bill found our dream ride in his inventory, and worked together with us to make the sale happen. At first the finance companies quoted a high interest rate. Bill did not accept the rate that was quoted, and fought for us with his GM, bringing the rate down to an acceptable level. He was able to answer to our satisfaction all of our questions and eased our doubts. He never asked us or pushed us for the sale, but he had the right car at the right price, and earned our business. It was amazing to see all the awards above Bill's desk which were well earned with years of experience and customer service. We highly recommend Bill and his sales team at Coulter Cadillac! More

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