Paul Geisen
Paul Geisen at Davis Gainesville Automotive
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Paul Geisen

Service Manager

Davis Gainesville Automotive

2600 N Main St
Gainesville, FL 32609

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4.6
92 Reviews
4.6

92 Reviews

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92 Reviews of Paul Geisen

December 15, 2024

Dealership Rating
Employee Rating

Bolt had been overfilled with coolant, had spilled brake fluid on the battery, not filled windshield washer fluid. Miata had overfilled oil in engine and grease on and around door handle. More

by Brucejennings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyson Adams, Josh Ropiza

Dec 17, 2024

Davis Gainesville Automotive responded

Thank you for sharing your experience. I understand your concerns regarding your Bolt and Miata's maintenance issues. At Davis Gainesville Chevrolet, we strive for high standards, and your feedback is valuable in helping us improve. I invite you to contact me directly so I can address these matters more effectively. Thank you for bringing this to my attention, and I hope to work with you towards a resolution. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

December 10, 2024

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Employee Rating

Video update is great! Keep up the good work. Hope to get more great service soon. More

by mjaesplana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyson Adams, Josh Ropiza

Dec 11, 2024

Davis Gainesville Automotive responded

Thank you for your wonderful feedback! I'm thrilled to hear that you enjoyed the video update. At Davis Gainesville Chevrolet, I strive to provide great service and appreciate your support. I look forward to serving you again soon! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

December 03, 2024

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Employee Rating

It is always a pleasure dealing with the service department. They keep you up do date about how things are coming along and even show you a video of what they are working on. I highly recommend them More

by massagejenn0208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyson Adams, Josh Ropiza

Dec 04, 2024

Davis Gainesville Automotive responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our service department at Davis Gainesville Chevrolet. Keeping you informed and providing transparency through video updates is something we take pride in. We appreciate your recommendation and look forward to serving you again in the future! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

December 01, 2024

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I experienced very poor customer service from Paul. I find him to be very disrespectful and he doesn't pay attention to detail. More

by DWAYNE.WATSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 03, 2024

Davis Gainesville Automotive responded

Thank you for sharing your experience, Dwayne. I appreciate your feedback regarding your time at Davis Gainesville Chevrolet. We understand how important respectful and attentive service is, and we take your concerns seriously. Please feel free to reach out to me directly to discuss this matter further. Your satisfaction is important to us, and I would like the opportunity to address your concerns. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

November 28, 2024

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Employee Rating

Maintenance customer service was very helpful, kind, and quick. They were able to get me in and out very easily!! Online scheduling was SUPER easy! More

by aprilhargabus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2024

Davis Gainesville Automotive responded

Thank you for your wonderful feedback! We're thrilled to hear that our maintenance team at Davis Gainesville Chevrolet provided you with helpful, kind, and quick service. It's great to know that our online scheduling made your experience so easy. We appreciate your support and look forward to assisting you again in the future! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

November 17, 2024

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Employee Rating

Tyson really helps us get our car service done quickly and well. We love our Mazda! More

by mitch.hyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyson Adams, Josh Ropiza

Nov 19, 2024

Davis Gainesville Automotive responded

Thank you so much for your fantastic review! We're thrilled to hear that Tyson assisted you promptly with your car service and that you love your vehicle. At Davis Gainesville Chevrolet, we aim to provide excellent service and it's great to know we met your expectations. We look forward to seeing you again! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

November 08, 2024

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Employee Rating

These folks are the only ones I trust with my car. They do excellent work and are very communicative. Tyson and Ray are both real assets to the service department. More

by ERICWILD29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyson Adams, Josh Ropiza , Ray

Nov 11, 2024

Davis Gainesville Automotive responded

Thank you for your wonderful review! We're thrilled to hear that you trust Davis Gainesville Chevrolet with your car. It's great to know that Tyson and Ray made a positive impact during your service experience. We truly appreciate your kind words and look forward to assisting you again in the future! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

October 30, 2024

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Employee Rating

Great fast service as always service department staff is friendly and courteous great customer service More

by wmichael858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyson Adams, Josh Ropiza

Nov 02, 2024

Davis Gainesville Automotive responded

Thank you for your wonderful review! I appreciate your kind words about our service department staff and their commitment to providing friendly and courteous customer service. It’s always our goal at Davis Gainesville Chevrolet to ensure a great experience for our customers. I look forward to serving you again in the future! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

October 29, 2024

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Employee Rating

I was very disappointed this is the third time my car had to be repaired for the park shift which is on their list for recall and how I had to pay out of pocket two times More

by PENNY.KATHY065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2024

Davis Gainesville Automotive responded

Thank you for sharing your experience with us. We understand your frustration regarding the repeated repairs for the park shift issue on your vehicle. Your feedback is important, and I appreciate you bringing this to my attention. Please feel free to reach out directly to me at Davis Gainesville Chevrolet so we can discuss this matter further and work towards a resolution. Thank you for your understanding. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

October 29, 2024

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Employee Rating

Mark Brannan was great! ! He made the entire process very easy. Normally, buying a car involves a lot of stress and back-and-forth. This time, I felt no stress at all. Mark g More

by DENISE.THOMPSON0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 31, 2024

Davis Gainesville Automotive responded

Thank you so much for your wonderful review! We’re thrilled to hear that Mark made your car-buying experience so easy and stress-free. At Davis Gainesville Chevrolet, we strive to provide excellent service, and it’s great to know we met your expectations. We appreciate your recommendation and look forward to assisting you and your friends and family in the future! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

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