Paul Frey
Paul Frey at Boardwalk Ferrari
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Paul Frey

Service Advisor

Boardwalk Ferrari

6300 International Pkwy
Plano, TX 75093

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5.0
491 Reviews
5.0

491 Reviews

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491 Reviews of Paul Frey

November 10, 2024

Dealership Rating
Employee Rating

It’s an excellent dealership. I am so impressed by the great quality of customer/client relationships. More

by osade
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 11, 2024

Boardwalk Ferrari responded

We're delighted to hear that you were impressed with the customer service at Boardwalk Ferrari! Thank you for sharing your positive experience. We look forward to serving you again in the future!

October 06, 2024

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Paul, Steve and team always make sure that things are done properly. Boardwalk sets the standard for service. They blew me away recently when they voluntarily came out and cleaned my garage floor after More

by Brandon
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steve Fordham

Oct 07, 2024

Boardwalk Ferrari responded

Brandon, we're delighted to hear that Paul, Steve, and the team at Boardwalk Ferrari went above and beyond for you! It's wonderful knowing our service set such a high standard. Thank you for your kind words!

September 28, 2024

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Paul in service always does an amazing job. Highly attentive to detail, great communication and I completely trust him that the work will get done correctly. More

by BabaGQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Boardwalk Ferrari responded

Thank you for highlighting Paul's exceptional service at Boardwalk Ferrari! We're glad to hear that his attention to detail and communication have earned your trust. We appreciate your feedback!

September 26, 2024

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Paul in Service was outstanding! Always there, professional, and keeps me informed with diagnosis, pricing and how long for repairs. Highly recommend Paul Frey More

by pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Fordham

Sep 26, 2024

Boardwalk Ferrari responded

Pat, we're delighted to hear that Paul has provided outstanding service and kept you well-informed throughout the process at Boardwalk Ferrari. Thank you for your high recommendation!

September 25, 2024

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Boardwalk Ferrari has an exceptional team that all focus on taking care of the client. Ken Ambrose, the President, Tim McKenna, the Senior Vice President, Brian Benjamin, Sales Director of Ferrari, Steve Fo More

by DemetriosLahiri_AFAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2024

Boardwalk Ferrari responded

Demetrios, thank you for highlighting our team at Boardwalk Ferrari! We're delighted to hear that each member contributed to your exceptional experience. Enjoy those Ferraris and see you next time!

Sep 26, 2024

Boardwalk Ferrari responded

We look forward to continuing to work with you as well, Demetrios! Best regards—the Boardwalk Ferrari team.

Sep 26, 2024

DemetriosLahiri_AFAS responded

Dear Boardwalk Ferrari: I look forward to continuing to have my existing vintage and modern Ferraris serviced by your incredible team, and I will always order my new Ferraris from you. Highest Regards, Demetrios T. Lahiri

September 14, 2024

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The service was good and the work was communicated well and done in time for the amount discussed. More

by Martin
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Boardwalk Ferrari responded

Martin, thank you for leaving Boardwalk Ferrari a five-star review! We are happy to hear that our service was excellent.

September 12, 2024

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There's an old saying: fast, cheap, done right. Pick two! Well, BF breaks the mold again. Service on our Cayenne was done right, on time and the price tweren't too bad! 😃 As always, communication More

by tomc_mets
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris Williams

Sep 12, 2024

Boardwalk Ferrari responded

We're delighted to hear that Chris and Paul provided excellent service for your Cayenne at Boardwalk Ferrari! Thanks for sharing such positive feedback, we appreciate it.

August 08, 2024

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The dealer is first rate including the building, the staff sales and service and the inventory of Ferraris More

by Zach Tallon
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 08, 2024

Boardwalk Ferrari responded

Zach, we're delighted to hear you had a top-notch experience with our team and facilities at Boardwalk Ferrari. Thanks for the fantastic review!

August 04, 2024

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Employee Rating

Nathan/ Brian/Robert made the design/ sale and delivery process of our new car so easy and customer friendly. Gracious people and good friends all around. Thank you, along with all the good folks in servic More

by JC61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 05, 2024

Boardwalk Ferrari responded

We're delighted to hear that Nathan, Brian, and Robert made your experience at Boardwalk Ferrari seamless and enjoyable. Thank you for recognizing our team's efforts in both sales and service! Enjoy the new car!

July 10, 2024

Dealership Rating
Employee Rating

Great people. Very friendly and incredible attention to details. Haven’t failed us in almost 15 years now whether with new cars delivery or with service and Mainte More

by JC61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2024

Boardwalk Ferrari responded

Thank you for your loyalty over the past 15 years! We're delighted to hear that our team at Boardwalk Ferrari has consistently provided friendly service and attention to detail. We look forward to continuing this tradition with you!

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