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Paul Evans

Overview Reviews (106) Inventory (461)

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Paul Evans

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Paul Evans

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

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5.0

106 Reviews

Overview Reviews (106) Inventory (461)

5.0

106 Reviews

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106 Reviews of Paul Evans

December 12, 2024

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Employee Rating

Service was very prompt, Paul Evans was knowledgeable and courteous. The newly renovated service area was great! courteous. The newly renovated service area was great! More

by ericglanning

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 12, 2024 -

Don Ayres Honda responded

Eric, Thank you for your very kind review. Paul and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don Ayres Honda.

December 11, 2024

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Employee Rating

My service at Don Ayres was great. I was greeted and helped as soon as I arrived. Everything was explained. The mechanics did great work. My bill was accurate and my car was ready on I was greeted and helped as soon as I arrived. Everything was explained. The mechanics did great work. My bill was accurate and my car was ready on time. More

by bill05

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Salmonowicz

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Dec 11, 2024 -

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 11, 2024

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Employee Rating

Sales and service personnel very knowledgable, respectful of my time, and friendly. The overall atmosphere looks like the employees are happy with the work they do which is good to see. of my time, and friendly. The overall atmosphere looks like the employees are happy with the work they do which is good to see. More

by wendy

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 11, 2024 -

Don Ayres Honda responded

Thank you, Wendy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

November 01, 2024

Dealership Rating

Employee Rating

The dealership notifies me when service is due. Paul gives exceptional feedback and answers questions. Bringing my car in is as easy and painless as possible. Thanks Paul gives exceptional feedback and answers questions. Bringing my car in is as easy and painless as possible. Thanks More

by jean.schan820

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 03, 2024 -

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, Jean, and we hope to see you again!

October 24, 2024

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Very good experience, sales associate Chris Demo, knowledgeable on vehicle and I felt I got a fair dair deal. knowledgeable on vehicle and I felt I got a fair dair deal. More

by mikec1

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Demetriades, John Broaden

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Oct 24, 2024 -

Don Ayres Honda responded

Thank you, Mike! Chris, John, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

October 23, 2024

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Employee Rating

Service rendered was professional and attentive. Explanations were provided and recommended. Took time to go to the vehicle with me to do a quality assessment. Explanations were provided and recommended. Took time to go to the vehicle with me to do a quality assessment. More

by Bob

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 23, 2024 -

Don Ayres Honda responded

Thank you, Bob, for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 17, 2024

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Employee Rating

great price on oil change. Friendly and helpful people. Paul Evans was so knowledgeable and everyone in the service department was very friendly. Friendly and helpful people. Paul Evans was so knowledgeable and everyone in the service department was very friendly. More

by Steve

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 17, 2024 -

Don Ayres Honda responded

Steve, We are very happy to hear that Paul provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 17, 2024

Dealership Rating

Employee Rating

Concerned for safety Helps to make decisions about service Knows auto vocabulary when advising washed the car!! service Knows auto vocabulary when advising washed the car!! More

by Bill

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Doug Settle, Charles Suter

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Oct 17, 2024 -

Don Ayres Honda responded

Thank you so much for your kind words, Bill, and for taking the time to leave us this wonderful feedback!

October 05, 2024

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Employee Rating

Friendly and helpful people. Paul Evans was so knowledgeable and everyone in the service department was very friendly. Paul Evans was so knowledgeable and everyone in the service department was very friendly. More

by janet.piercy

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 07, 2024 -

Don Ayres Honda responded

It's great to hear that Paul was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Ayres Honda!

October 04, 2024

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Employee Rating

On each of the last two oil changes, I was told my passenger side license plate light bulb was burnt out. I refused replacement both times. Both times the lightbulb was NOT burnt out. Are you people p passenger side license plate light bulb was burnt out. I refused replacement both times. Both times the lightbulb was NOT burnt out. Are you people purposely trying to increase my bill? More

by cookiemp

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 07, 2024 -

Don Ayres Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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