Paul Deziel

Customer service is responsive, but the mechanics try to upsell customers on service that is not needed. The dealership is not cheap and doesn’t value longstanding customers. upsell customers on service that is not needed. The dealership is not cheap and doesn’t value longstanding customers. More

by jandbgoodrich Verified Customer Verified Customer

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I had my car in for a transmission replacement and they didn't reinstall the lower front splash guard. This was subsequently discovered by another Mazda dealer and I had to pay $235 to have it replaced. Th didn't reinstall the lower front splash guard. This was subsequently discovered by another Mazda dealer and I had to pay $235 to have it replaced. This dealership has otherwise been good. More

by DAVE.MATSUMURO Verified Customer Verified Customer

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Didnt’t get a video link after the servicing. This is the second time in a row not receiving the link for the video, how to ensure that everything has done what it was supposed to be done in a re This is the second time in a row not receiving the link for the video, how to ensure that everything has done what it was supposed to be done in a regular car servicing. I notified the person but i was told that everything is done. Please work on that. More

by PRALHAD.GHIMIRE98 Verified Customer Verified Customer

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Current management is a step up from 2019. 3 years ago I swore from setting my foot there ever again, and my rating would have been a 1 star. It is now a place where I can go to for routine 3 years ago I swore from setting my foot there ever again, and my rating would have been a 1 star. It is now a place where I can go to for routine maintenance, tire balance, etc. But the diagnostics of a randomly occurring problem - that doesn't seem to be their cup of tea. I took my car there after an engine stall in slow traffic. I got a perfunctory routine check and was told everything is fine. Once at home, i got a much more detailed analysis and sensible advice from Grok. More

by ayer Verified Customer Verified Customer

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D I d E v e r t h I n g I a s k e d fo r More

by snjy8 Verified Customer Verified Customer

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This was a fantastic dealership experience. They were courteous, communicative, and even washed my vehicle before returning it to me! They were top notch They were courteous, communicative, and even washed my vehicle before returning it to me! They were top notch More

by paulgsr97 Verified Customer Verified Customer

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Good service people all the way round. Wish they gave the car a rinse. Maybe they don't do that in winter. All in all, satisfied. Wish they gave the car a rinse. Maybe they don't do that in winter. All in all, satisfied. More

by mukuskahn Verified Customer Verified Customer

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Great service team. Friendly , prompt , efficient and knowledgeable. Clean, well organized, no waiting time, efficient feedback after service Friendly , prompt , efficient and knowledgeable. Clean, well organized, no waiting time, efficient feedback after service More

by mgude1963 Verified Customer Verified Customer

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Always the best service from 495 Mazda! Very professional and friendly, do the video report and all. Very professional and friendly, do the video report and all. More

by Sergey Verified Customer Verified Customer

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Went in for oil change, tire rotation. Smooth process from dropping it at service to finish of service. Smooth process from dropping it at service to finish of service. More

by rjalmaoca Verified Customer Verified Customer

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