Paul DaRocha

Maus Nissan responded

Congratulations on the purchase of your brand new 2025 Kicks from us at Maus Nissan, Ms. Harris! We appreciate the opportunity to earn your trust, and we thank you for your kind words. Ben and Antonio, and the whole team, all do a phenomenal job taking care of our guests - thanks for recognizing them! We are thrilled that you are so happy, and look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Welcome to our Maus Family, have a blessed day, and enjoy your new ride! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan responded

Congratulations on the purchase of your brand new 2025 Frontier from us at Maus Nissan, Mr. Lawrence! We deeply appreciate your continued trust, and look forward to serving you and yours for life - so please let us know if there's ever anything we can do for you. We thank you for being such an impor tant part of our Maus Family, and hope you enjoy your new truck! Have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 113

Maus Nissan responded

Sir, no one scammed you. Your vehicle was sold to you over a year ago, at wholesale-to-the-public pricing. Unfortunately, you attempted to trade out of the vehicle now, only to discover that it had depreciated in value, after a year and many more miles later, and that you currently owe more than it' s cost in the market. We have no control over the market, and it might just not be the best time for you to trade. As far as your ability to refinance to lower your interest rate and/or payment: you are free to ask any lender, but it will always be subject to their approval, and will take into consideration many factors, including your credit, again, which we have no control over. As far as communication is concerned- we are very responsive, and will be happy to reach out to you, again. Have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

Maus Nissan responded

Sir, no one scammed you. Your vehicle was sold to you over a year ago, at wholesale-to-the-public pricing. Unfortunately, you attempted to trade out of the vehicle now, only to discover that it had depreciated in value, after a year and many more miles later, and that you currently owe more than cost in the market. We have no control over the market. It might just not be the right time to trade. As far as your ability to refinance to lower your interest rate and/or payment: you are free to ask any lender, but it will always be subject to their approval, and will take into consideration many factors, including your credit, again, which we have no control over. As far as communication is concerned- we are very responsive, and will be happy to reach out to you, again. Have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

Maus Nissan responded

Mr. Tyson, we can see that you are frustrated, and apologize for any inconvenience. We are having management look into the history of this, to see if there is anything more that can be done to assist you. Please let us know if you have any other questions, and we will be happy to help. Have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

Maus Nissan responded

At Maus Nissan, we love our customers, and glad that it shows! We appreciate your continued trust, and we thank you for taking the time to share your experience! Please let us know if there's ever anything we can do for you, and we'll be ready and happy to help! Thanks for being a part of our Maus Family, and have a blessed day! Sincerely, Maus Nissan Management

Maus Nissan responded

Congratulations on the purchase of your new GMC from us at Maus Nissan, Daniel! We appreciate the opportunity to earn your trust, and we thank you for taking the time to share your experience. We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan responded

Congratulations on the purchase of your newest vehicle from us at Maus Nissan, Mrs. Connolly! We appreciate your continued trust, and we thank you for taking the time to share your experience. John in service does a phenomenal job taking care of our guests- thanks for recognizing him! All our staff are dedicated to providing you with a truly exceptional experience, and treating you like family. We look forward to serving you for years to come - so please let us know if there's ever anything we can do for you. Thank you for being such an important part of our family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan responded

Congratulations Tara, on the purchase of your brand new 2024 Nissan Altima from us at Maus Nissan! We appreciate the opportunity to earn your trust, and we thank you for your kind words and 5-Stars! Ben and Jason are phenomenal, thank you for recognizing them! We are thrilled that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you! Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x.1138

Maus Nissan responded

Congratulations on the purchase of your brand new 2024 Sentra from us at Maus Nissan, Alexis! We appreciate the opportunity to earn your trust, and we thank you for your kind words and 5-stars! We look forward to serving you for years to come, so please let us know if there is ever anything we can do for you. Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (62897) x. 1138