Paul Clafin
Mazda Certified Service Consultant
Sport Mazda
9786 S. Orange Blossom Trail
Orlando, FL 32837
225 Reviews
Write a Review225 Reviews of Paul Clafin
December 21, 2024
We recently purchased a 2025 CX-70 and we can confidently say this is the best dealership we’ve ever worked with. Kerwin in Sales is absolutely top-notch! From the moment I walked in, he treated us with P say this is the best dealership we’ve ever worked with. Kerwin in Sales is absolutely top-notch! From the moment I walked in, he treated us with Professionalism and Respect. He listened to our needs, answered all of our questions, and made the entire buying process smooth and stress-free. His knowledge and attention to detail are unmatched. If you’re looking for someone who genuinely cares about helping you find the perfect vehicle, Kerwin is your guy! The Service Department is just as exceptional. Stephen leads a team that truly understands what customer service is all about. Every interaction is efficient, professional, and honest. A special shoutout to Paul, our Service Advisor, who went above and beyond to make sure everything is handled perfectly. He always keeps us informed throughout the process and ensures that our vehicles are in top shape. This dealership has it all—great sales, outstanding service, and a team that truly cares about their customers. We highly recommend them for your next car purchase and service needs! More
Other Employees Tagged: Kerwin LaRocque, Juan R. Cruz, Stephen Mendez, Mayeline Sosa Dominguez
December 17, 2024
I recently had my car serviced at Sport Mazda and was incredibly impressed with the professionalism and expertise of their team. From the moment I walked in, the staff were friendly and helpful, clearly incredibly impressed with the professionalism and expertise of their team. From the moment I walked in, the staff were friendly and helpful, clearly explaining my car's needs and providing detailed estimates. The repairs were completed quickly and efficiently, and the Technicians clearly took pride in their work. I especially appreciated Eric for the thorough inspection report and Paul’s exceptionally concise communication. Overall, a fantastic experience - I highly recommend Sport Mazda to anyone looking for top-notch car service. More
Other Employees Tagged: Stephen Mendez, Bob Suranovich , Eric Medina and Gustavo
December 09, 2024
Took my 2021 Mazda Cx-5 in for a required maintenance service light on the dashboard on Dec 4th. I bought this vehicle brand new off the lot from this dealership. After the initial inspection the su service light on the dashboard on Dec 4th. I bought this vehicle brand new off the lot from this dealership. After the initial inspection the suggested that I get an air filter and cabin replacement, suggested a fuel additive for the injectors “since my engine air filter was dirty” and let me know my brakes were half way used and that it needed a brake flush(which it does). After I received the over-priced estimate I kindly declined the service. Upon getting the vehicle back home I had my son do a walk around of the vehicle. He found that the wheels were not put back to their original position(was marked before taking in), and the air filter box was not properly installed, with it open half way. My son suggested that I call and have them fix the issues. After I made the appointment, we then just decided to take the car somewhere else where an actual professional would get the job done the RIGHT WAY, the first time. I’m giving this dealer a rating of 1 star because they failed to preform the most basic service inspection with integrity. Not something I would usually do, but I expect more from a dealer where I purchased a car brand new from. Huge thumbs down to the service department and who ever is in charge of them as they lacked care and compassion for my vehicle. More
November 14, 2024
OUTSTANDING Service done right the first time. Never a worry or concern having your Mazda serviced here. Technical expertise above the rest. Great communication throughout the process. A Culture o Never a worry or concern having your Mazda serviced here. Technical expertise above the rest. Great communication throughout the process. A Culture of Genuine Customer Service and Technical expertise puts this Service Dept. over the top. More
Other Employees Tagged: Stephen Mendez, Bob Suranovich
September 12, 2024
Paul was great as usual. Friendly and efficient. AC was fixed quickly and they found some bushings that needed to be fixed. All parts in stock and they had me on the road in Friendly and efficient. AC was fixed quickly and they found some bushings that needed to be fixed. All parts in stock and they had me on the road in a reasonable amount of time. Always great to visit with my salesman too while waiting for service. More
September 12, 2024
They are very helpful and knowledgeable and very nice and professional the whole staff is top notch professional the whole staff is top notch More
Other Employees Tagged: Stephen Mendez, Bob Suranovich, Luis Resende, Sasha Solá, José Colón, Jaime Martinez, Dylan Sanchez
September 07, 2024
Muy bueno el servicio, muy buena la atención, todo a tiempo y de calidad, muchísimas gracias, 100% recomendado tiempo y de calidad, muchísimas gracias, 100% recomendado More
Other Employees Tagged: Stephen Mendez, Bob Suranovich, Luis Resende, Sasha Solá, José Colón, Jaime Martinez, Dylan Sanchez