Paul Buser

Wish I could give them zero! Recently bought a Honda ridgeline. I have put about $3000 into it immediately. They say they only fix safety issues which essentially has been reduce Recently bought a Honda ridgeline. I have put about $3000 into it immediately. They say they only fix safety issues which essentially has been reduced to brakes and lights.... So all other things that are wrong with the car are yours to deal with. One thing they said they fixed forsure were the brakes. They only replaced the pads and left me with wildly rusted calipers that seized shortly after and ruined the brake pads.... Had to buy new brakes...Not covered by your warranty. Had to replace the timing belt and water pump $900. And then a the piece of my roof that contained a light flew off and hit another car on the highway obvious safety issues.... Not to Honda Middleburg. Still waiting for quote over 3 weeks now to get it replaced. So just ask yourself if poor tech inspections with poor service backed by an unusable warranty for a car that falls apart in the wind at 123k miles and comes with thousands of dollars in repairs is the reason you decided to choose a Honda? Or a dealership that cuts as many corners as possible to pass as many problems and expenses to the customer? Don't shop there. Also shout out to my sales guy who only had "crazy wind we've been having" to say. More

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Very good. Everyone was nice. Felt comfortable. Information received abot car & extended warranty was clear. Everyone was nice. Felt comfortable. Information received abot car & extended warranty was clear. More

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Shawn was great to work with, everyone were helpful the place is awesome very friendly place is awesome very friendly More

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Fran was great to work with, very professional and she got the deal done in a timely fashion. Would definitely work with Fran again got the deal done in a timely fashion. Would definitely work with Fran again More

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Bradley and Randy we both extremely helpful and I look forward getting my vehicle serviced by Honda of Middleburg Heights for years to come. forward getting my vehicle serviced by Honda of Middleburg Heights for years to come. More

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From start to finish - great experience- I have returned to this dealership because of the people - knowledgeable, no xx, reliable and personable. to this dealership because of the people - knowledgeable, no xx, reliable and personable. More

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Long time Honda CR-V owner - all of them bought at this dealership - Sunnyside/Honda of Middleburg Hts. My interactions with a new salesperson (for me) was a pleasant experience, if buying a car can be ca dealership - Sunnyside/Honda of Middleburg Hts. My interactions with a new salesperson (for me) was a pleasant experience, if buying a car can be called that. Issa Hasan was courteous, professional, knowledgeable & listened to my concerns regarding the new car. We both learned a few new things about the car we didn’t know until after we took a test drive. The car was ready when promised, even with the 2 options that had to be ordered and dealer installed. More

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Have been doing business with Honda of Middleburg for about 15 urs and have never had a bad experience! Tje service dept and sales are great or I wouldn’t be going back ! They get a 10 rating from me! about 15 urs and have never had a bad experience! Tje service dept and sales are great or I wouldn’t be going back ! They get a 10 rating from me! More

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Do NOT do business with these people. They will give you at least $3000 less for your trade-in than any other dealer in the area and it literally takes HOURS for them to do anything. They They will give you at least $3000 less for your trade-in than any other dealer in the area and it literally takes HOURS for them to do anything. They hand you a really lame line that "you're saving on taxes when you trade on for a new car." Yes, you are, but you can save on taxes at any dealership AND at other dealerships they will give you a fair price for your trade. More

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Pleasant and knowledgeable sales associate. Took great care in a minor issue when purchasing vehicle Took great care in a minor issue when purchasing vehicle More

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