Paul Asano | Page 3

Owned my Bronco for less than 6 months. Had it in the service department 4 times. One for a recall and the last two for the same problem with my throttle positioning sensor. I have to come Had it in the service department 4 times. One for a recall and the last two for the same problem with my throttle positioning sensor. I have to come in tomorrow to get it finally fixed, hopefully. Should have been fixed the first time but only rebooted computer. Now I had to take Monday and tomorrow off work to get it repaired because the tech doesn't work late More

by lshogan57 Verified Customer Verified Customer

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The dealership was kind courteous. Everything was done very professionally and I will be returning for service on my new vehicle. I highly recommend them. Everything was done very professionally and I will be returning for service on my new vehicle. I highly recommend them. More

by DONALDANDREBECCA Verified Customer Verified Customer

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Need to communicate better about timelines and delays - frustrating to not get a vehicle back in service on time frustrating to not get a vehicle back in service on time More

by Mark Verified Customer Verified Customer

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My car was handled with care and was done when promised I will return for any service to my car will return for any service to my car More

by Unicorncleaning22 Verified Customer Verified Customer

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Great, very helpful. Paul went above and beyond to help me with my car issue. Thank you Paul went above and beyond to help me with my car issue. Thank you More

by Karly Renee Verified Customer Verified Customer

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I left after antifreeze leak was repaired and it was not drove to Akron with steam blowing out of hood from antifreeze. Left message- no phone call. Zero - I had to initiate call and reschedule appointment- drove to Akron with steam blowing out of hood from antifreeze. Left message- no phone call. Zero - I had to initiate call and reschedule appointment- They said come on down! More

by TOM4GIVEN Verified Customer Verified Customer

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Service department was fine. They gave me a fair price to repair. The dealership on the other hand was a different story. They offered me less than 1/2 for my trade than the oth They gave me a fair price to repair. The dealership on the other hand was a different story. They offered me less than 1/2 for my trade than the other Ford dealer down the road. The vehicle I was interested in and shown on their web site was not for sale. Save yourself the trouble and go to Sarchione Ford. They had the new ranger I wanted at one of their other locations and it was there in an hour. More

by BOONE2HUNT Verified Customer Verified Customer

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I had my car brought up to fix and repair my driver side window Wish I had my car washed when it was up there window Wish I had my car washed when it was up there More

by hwhitted Verified Customer Verified Customer

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I am very pleased and Happy with my experience with The Spitzer Team at Hartville. The folks there are very professional and considerate. They are very willing to talk to you about any and all questions y Spitzer Team at Hartville. The folks there are very professional and considerate. They are very willing to talk to you about any and all questions you might have. My wife and I are glad we went to Spitzer Ford in Hartville. More

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The folks at SPITZER Hartville as very friendly and professional. I am very Happy with SPITZER professional. I am very Happy with SPITZER More

by Argbush100 Verified Customer Verified Customer

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