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Paul Asano
Paul Asano at Ken Ganley Ford Parma
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Paul Asano

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8
66 Reviews
4.8

66 Reviews

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66 Reviews of Paul Asano

November 20, 2024

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Employee Rating

Timely, easy and efficient was the service department thank you Ken Ganley Ford brookpark parma More

by jamesstumpf
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Recommend Dealer
Yes
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Nov 20, 2024

Ken Ganley Ford Parma responded

James, Thanks for sharing about your service experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

November 20, 2024

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Everyone was great keeping up on the recalls being precise on time. Very satisfied. Thank you More

by MICHELEDIAZ70
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Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 20, 2024

Ken Ganley Ford Parma responded

Thanks, Michele, for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

November 19, 2024

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I like the atmosphere and professional attitude and look forward to coupons on oil changes. More

by yopowchiz
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Recommend Dealer
Yes
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Nov 19, 2024

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

November 17, 2024

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Employee Rating

Very good customer service. Service on my vehicle was done fast and good. Nice facility. More

by NENOISUZI
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga

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Nov 18, 2024

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

Nov 19, 2024

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 16, 2024

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Great place . fast and great service I love the excellent customer service. Thanks Ken galley Ford parma More

by joannaalicea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Alicia Jeffery, Jeremy Watson

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Nov 18, 2024

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Nov 19, 2024

Ken Ganley Ford Parma responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

November 15, 2024

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Employee Rating

They do good work, but takes a little time. Provide very good updates and cost information. More

by stevec1333
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Recommend Dealer
Yes
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Nov 18, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Steve, and we look forward to working with you again.

Nov 18, 2024

Ken Ganley Ford Parma responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 14, 2024

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Employee Rating

GREAT SERVICE WILL COME BACK IN THE FUTURE GOD WILLING WILL TELL OTHERS THANK YOU More

by LSCHI98711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 15, 2024

Ken Ganley Ford Parma responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

Nov 18, 2024

Ken Ganley Ford Parma responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 12, 2024

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Dave is the best! Get your vehicle to him now and see why you don’t need to go anywhere else. More

by InNeedOfGreatCar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga

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Nov 14, 2024

Ken Ganley Ford Parma responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 11, 2024

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Paul was very helpful, and explained the process well. Appreciate his professionalism and helping through the process. More

by CHARLESJEFFERSON91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2024

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Charles, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

November 11, 2024

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Employee Rating

I was seen on time. Work was completed expediently. The staff was pleasant. The garage was spotless. More

by TROGOPIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga

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Nov 12, 2024

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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