Patty Reeves
Patty Reeves at Metro Lexus
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Patty Reeves

Administrative Assistant

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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13 Reviews
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13 Reviews

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13 Reviews of Patty Reeves

September 27, 2024

Dealership Rating
Employee Rating

Simon is very knowledgeable and professional in all aspects of what was a great buying experience. Have been with Metro Lexus since 2007 and they are the best dealership I have ever worked with. More

by Joe Condeni
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 27, 2024

Metro Lexus responded

Joe, we're delighted to hear that Simon and the Metro Lexus team provided you with such a great buying experience. Thanks for your continued support since!

June 15, 2024

Dealership Rating
Employee Rating

It’s because of people like Christian Miller and Michael and Jeff in the service department for the reason that we purchase our cars here More

by milan.kane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 17, 2024

Metro Lexus responded

Thank you for sharing your positive experience with Christian, Michael, and Jeff in the service department, Milan. We're glad to hear they made such a great impression on you! If there's anything else we can assist with to increase your rating, please feel free to reach out. Thank you, Dan Booth - Service Manager - 216-916-6000

December 28, 2023

Dealership Rating
Employee Rating

I have been a customer for over 25 years and enjoyed the personnel and products. More

by gdmiller1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Christian Miller

Dec 28, 2023

Metro Lexus responded

Thank you for the review! We appreciate your business and hope to see you again at Metro Lexus!

June 18, 2021

Dealership Rating
Employee Rating

Bob is a terrific salesman to work with. He meets our needs and make sure we are a happy customer. He is very knowledgeable and helpful in finding the best car for us. More

by Palagyi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Brennan, David Weaver, Jeff Miller , Bosko Golubovic, Desiree Payne

Jun 18, 2021

Metro Lexus responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received working with Bob. It makes our day to know our staff makes sure our guests go home in vehicles they love. Enjoy the new ride and thanks for visiting Metro Lexus!

May 08, 2021

Dealership Rating
Employee Rating

Very professional and attentive to my needs and extremely responsive to all inquiries! Excellent experience......,, previously purchased 2 Lexus and glad to be back!!!!!!!!!!🥰🤩😊!!!!!!!!!!!!!!!!!!!!’n More

by jade4thelord
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sustersic , Denae Jones, Desiree Payne, Jessica Twardzik

May 10, 2021

Metro Lexus responded

We are delighted to have you as a customer! Thank you for choosing Metro Lexus and taking the time to review us. Happy driving in your new Lexus!

April 01, 2021

Dealership Rating
Employee Rating

I have complete confidence in Metro Lexus and its staff. They have taken care of me for the last twenty years. I've had the same great sales person ( Kevin McGuire) who takes great care at knowing what I lo More

by ja030401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Mapp, Jeff Sustersic , Denae Jones, Kevin McGuire

Apr 01, 2021

Metro Lexus responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Metro Lexus, and we will certainly let Kevin know that you appreciate his help. We couldn't be more grateful for your returning business, and we look forward to working with you for years to come!

January 09, 2021

Dealership Rating
Employee Rating

It's simple. I get a new car every two years and I am on my seventh Lexus in 14 years all of them from metro Lexus Cleveland. So it's just not the car it's the place. Have a good day More

by Jr57outlook.com
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, Cordis Bunch , Bosko Golubovic, Denae Jones

Jan 10, 2021

Metro Lexus responded

Thank you for shopping at Metro Lexus. We are so grateful for your continued support and we look forward to taking care of you next time!

November 09, 2020

Dealership Rating
Employee Rating

From the minute I walked into the dealership, I knew that it would be an extraordinary experience. Patty greeted me so pleasantly and immediately placed me in the "fantabulous" care of Abed. He patiently w More

by Ctrainteach
Friendliness
Recommend Dealer
Yes
Nov 09, 2020

Metro Lexus responded

Hearing that you had such an exceptional experience at Metro Lexus made our day! Thank you for your business and for taking the time to share. We appreciate the kind words about Abed and Patty, and we are wishing you many safe and happy miles in your new Lexus UX 250h!

November 23, 2019

Dealership Rating
Employee Rating

Amazing Dealership This is by far the best dealership I have ever dealt with. Terry Jelleson was very knowledgeable regarding the Lexus I was purchasing. David Weaver More

by lbosborne
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, David Weaver , Terry Jelleson, Tony Panczyk

September 18, 2019

Dealership Rating

Service excellence Great, friendly service....looking to do more than expected! Knowledgeable and friendly.....I always feel they really want to help make it a great More

by John warfel
Recommend Dealer
Yes

Other Employees Tagged: Christian Miller , Steven Gierke, Kevin McGuire, Yesmen

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