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Thomas Cumberland Subaru Hyundai

Cumberland, MD

4.8
1,776 Reviews

10325 Mt Savage Rd NW

Cumberland, MD

21502

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1,776 Reviews of Thomas Cumberland Subaru Hyundai

November 01, 2024

Kara was wonderful to work with. Very knowledgeable, pleasant, and respectful. Instead of using high pressure sales tactics, which we would immediately walk away from, she was pati More

by Whsimpson1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kara Owens
Nov 06, 2024 -

Thomas Cumberland Subaru Hyundai responded

We're thrilled to hear that Kara provided you with such a positive experience! We strive to create a welcoming and informative environment for all our customers, and Kara's dedication to providing exceptional service is a testament to our commitment.

October 22, 2024

This is my second car I bought from the dealership. I also take the car in for maintenance and never had any problems. More

by huffbm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamara Metz, Madelyn Greethurst
Oct 28, 2024 -

Thomas Cumberland Subaru Hyundai responded

We appreciate your continued business and loyalty. Thank you for choosing us!

October 11, 2024

Nate Hoffman made the experience easy and painless. He was very patient and kind with me and my husband. He had all the answers to our many questions. I have already recommended Nate and Thomas Subaru More

by Mature lady driver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Hoffman
Oct 22, 2024 -

Thomas Cumberland Subaru Hyundai responded

We're so glad to hear that your experience with Nate Hoffman at Thomas Automotive was positive! Nate's dedication to providing exceptional customer service is a testament to our team. We're thrilled that he was able to make the process easy and enjoyable for you and your husband.

September 25, 2024

Kara and other staff were all wonderful and made buying a new car a breeze! More

by Jessicamaynard2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kara Owens, Madelyn Greethurst
Sep 26, 2024 -

Thomas Cumberland Subaru Hyundai responded

Thank you for your kind words about Kara and your experience at Thomas Automotive! We're so glad to hear that Kara made your car buying process enjoyable.

September 20, 2024

Dealt with Johnathan Loughrie (for like the 3rd time) and once again he did an amazing job. Made the process super easy and efficiant. More

by jefflmac1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Loughrie, Jeremy McFarland
Sep 24, 2024 -

Thomas Cumberland Subaru Hyundai responded

We're thrilled to hear that you had another fantastic experience with Jonathan Loughrie. His dedication to providing exceptional customer service is a testament to his skills and our commitment to ensuring your satisfaction. We appreciate you taking the time to share your positive feedback. It's always rewarding to know that our team has exceeded your expectations. Thank you again for choosing Thomas Automotive.

September 16, 2024

I worked with Patrick and found him very accommodating throughout the car buying process. He offered to bring a car in from another dealership so I could test drive it, treated me with patience as I took More

by CRob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Yoder
Sep 17, 2024 -

Thomas Cumberland Subaru Hyundai responded

Thank you for taking the time to share your experience with us! We’re delighted to hear that Patrick provided you with such a positive car-buying experience. His dedication to customer satisfaction is truly commendable. We strive to make the process as smooth and enjoyable as possible for every customer, and it’s rewarding to know that we achieved that goal in your case. Thank you again for choosing Thomas Automotive.

September 10, 2024

I had a great buy experience with Thomas Hyundai. Car was ready for me when I arrived for my appointment. The financing/buying process was easy. Highly recommend calling them and asking for David Joh More

by jmorgan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Johns
Sep 10, 2024 -

Thomas Cumberland Subaru Hyundai responded

Thank you for your kind words and positive review! We're thrilled to hear that your car buying experience with Thomas Hyundai was exceptional. Our team strives to provide top-notch service and make the process as smooth as possible. We're especially pleased to know that David Johns was able to assist you in finding the perfect vehicle. We appreciate you choosing Thomas Hyundai and hope you enjoy your new car!

September 08, 2024

Kara does a great job! She is very helpful and always makes the purchasing process very easy. More

by efrazee.2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Kara Owens, Tamara Metz
Sep 10, 2024 -

Thomas Cumberland Subaru Hyundai responded

Thank you for your kind words about Kara! We're thrilled to hear that she made your car-buying experience enjoyable. Her dedication to providing excellent customer service is a valuable asset to our team. We appreciate your business and hope to see you again soon!

September 07, 2024

Patrick always shows a lot of patience for the amount of times I change my mind during the car buying process. He's pleasant to work with. This is my third Subaru purchase from him at Thomas. Hopefully ther More

by alvia5581
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Yoder
Sep 10, 2024 -

Thomas Cumberland Subaru Hyundai responded

We're so glad to hear that Patrick was able to provide you with a positive car-buying experience. His patience and helpfulness are qualities we value in our team. We appreciate your continued business and trust in Thomas Automotive. We look forward to serving you again in the future.

September 05, 2024

Tamara made this car buying experience easy,she answered all my questions, explained the available warranties and protections,and didn't try to push me into anything I didn't want.I also have to give a shou More

by Mike L.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Carpenter, Michelle Folk, Tamara Metz
Sep 10, 2024 -

Thomas Cumberland Subaru Hyundai responded

We’re so glad to hear that your car buying experience at Thomas Subaru was positive! It’s our goal to make the process as smooth and stress-free as possible. We’re thrilled to know that Tamara and Kameron provided you with excellent service. Their dedication to ensuring customer satisfaction is truly commendable. Thank you for choosing Thomas Subaru. We hope you enjoy your new 2025 Outback!

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