Patrick Yang
Patrick Yang at Inver Grove Toyota

Patrick Yang

Service Advisor

Inver Grove Toyota

1037 Highway 110
Inver Grove Heights, MN 55077

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4 Reviews
not yet
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4 Reviews

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4 Reviews of Patrick Yang

March 15, 2024

Dealership Rating
Employee Rating

Lauri at Inver Grove Toyota was awesome as my salesperson! I’m the past going to the car dealer was remindful of going to the dentist. This was not my experience at Inver Grove Toyota. Lauri was More

by Wanhappyman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lindsay Wagner, Lauri Stepniewski, Jill Varney, Lucas Jenson , Matt Gilbert, Aliya Taube Five Stars!!

Mar 18, 2024

Inver Grove Toyota responded

Hi! We're delighted to know that Lauri and the team at Inver Grove Toyota provided you with such a positive experience! We appreciate your trust in us for future needs. Enjoy your ride! Jim Fitzgerald

April 26, 2022

Dealership Rating
Employee Rating

The easiest car purchase I've ever made! ! Bryan was awesome. I love my first Toyota. More

by Solo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hopson

Apr 27, 2022

Inver Grove Toyota responded

Thank you for your 5-stars! We appreciate your review! See you next time at Inver Grove Toyota!

October 17, 2021

Dealership Rating
Employee Rating

Where to even start with this place!? Was told I needed front brakes during a routine oil change, as pads were down to 3mm (which is as thing as brake pads should get before rubbing metal on metal/rotor), More

by jr
Customer Service
Friendliness
Price
Recommend Dealer
No
Nov 09, 2021

Inver Grove Toyota responded

Thank you for the feedback. I would like to speak to you regarding your recent service visit. I feel there may be some missing information and would like to review the visit in detail with you. please feel free to reach out directly. Steve Edmunds - Service Director - sedmunds@invergrovetoyota.com

May 19, 2020

Dealership Rating
Employee Rating

worse serive center This is worse service center, I have been this couple of times for oil change of my car, as I shows them offer, still they consider higher rates for o More

by viv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Tyler Collins, Scott Hoysler

May 20, 2020

Inver Grove Toyota responded

Hi Viv, We're disappointed to see that you've been dissatisfied with the quality of service here and the services that we've recommended. I understand we offered to replace your oil pan at a discount but you declined. Should you change your mind or should you like to discuss any issues you've faced here, please contact me. I'm here to help. Regards, Steve Edmunds Service Director 651-306-4621 sedmunds@invergrovetoyota.com

May 20, 2020

viv responded

Hello Steve, As part of engine oil change, your service guy damaged my engine pan, why should I pay for your mistake, you should fix it without cost and might give credit for inconvineince. I have to pay for oil cleaning poured down my car, because of your bad service. as soon as oil changed I have informed you guy about oil leaking but your serive guy hide that and giving other reason. Is this kind of thief serive you provide? I have seen toyota website for pan cost, its around $32, but you are charging it more than 20x times. https://www.carparts.com/details/Toyota/Camry/Replacement/Oil_Pan/2011/LE/6_Cyl_3-dot-5L/REPT311311.html first you did mistake and damaged. second you didnt fix as soon and not even informed. then you hide it, even I have reported that oil is leaking. then you started giving over rated charges more than 20x times. without my fault you are oever charging me, trying to thief me. I need to report this.

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