Patrick Titshaw

My Recent service at Herb Chambers Mercedes in Somerville was outstanding as usual. Patrick T, the manager, greeted me and guided me through the service appt. I needed an inspection sticker and oil chang was outstanding as usual. Patrick T, the manager, greeted me and guided me through the service appt. I needed an inspection sticker and oil change. Patrick asked the tech to go thru the rest of the car. Patrick passed along the results of the inspection and made the appropriate recommendations. Thanks again Pat, More

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Fantastic service. They did the job quickly. Kept me notified on their progress. Made sure my car was clean when they were finished. They did the job quickly. Kept me notified on their progress. Made sure my car was clean when they were finished. More

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Great customer service ,excellent experience, very nice group of people . I would definitely recommend to all. group of people . I would definitely recommend to all. More

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Patrick took me without appointment when I had an emergency notice. I always had excellent services at the same place for over 30 years. emergency notice. I always had excellent services at the same place for over 30 years. More

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Patrick helped me out during the whole maintenance process. It includes the worry-free ride service and smooth, yet swift service. process. It includes the worry-free ride service and smooth, yet swift service. More

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Everything was done according to previous agreements and discount rebate was submitted. I was expecting a little bit of personal, like management 15% for labor at least, but overall, it was expected. Also discount rebate was submitted. I was expecting a little bit of personal, like management 15% for labor at least, but overall, it was expected. Also, after Porsche experience for 20 years, I never had loaner of lower class even, always next years and more upscale More

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Thank you for such excellent service, Patrick. You definitely made everything looked easy. Happy Holidays!! You definitely made everything looked easy. Happy Holidays!! More

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Attentive to detail and ensures customer satisfaction. Facility is clean and all if the employees are friendly. Facility is clean and all if the employees are friendly. More

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I have had my Smart Car serviced at Mercedes-Benz of Boston for 16 years. All service visits have been proficient and courteous. As the car gets older, some of the repairs become more extensive. The Boston for 16 years. All service visits have been proficient and courteous. As the car gets older, some of the repairs become more extensive. The most recent repairs required new wheel bearings and replacing an axle, but the car now drives like practically new. More

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The service team was accommodating and very helpful in diagnosing the problem to my car. The car was ready late and they also let me keep my loaner car for an extra day. diagnosing the problem to my car. The car was ready late and they also let me keep my loaner car for an extra day. More

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