Patrick is a customer person: communicate and explain
auto issues to clients for easy understanding. Excellen patience.
auto issues to clients for easy understanding. Excellen patience.
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by baqua
Service Price Transparency
Dec 22, 2025 -
Mercedes-Benz of Boston responded
Hi Baqua! Thank you for sharing this great feedback about Patrick! We will pass it along to him and hope to see you again at Mercedes-Benz of Boston. Have a great day!
I trust this Mercedes-Benz of Boston to keep my 16-year
old Smart ForTwo car on the road and running well.
old Smart ForTwo car on the road and running well.
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by hugh_fortwo
Service Price Transparency
Nov 04, 2025 -
Mercedes-Benz of Boston responded
Hugh, we're honored by the trust you've placed in our team to care for your Smart ForTwo! See you next time at Mercedes-Benz of Boston. Safe travels until then!
The dealership is very profesional.
I always happy about anything they do for me. I say a big thank to my service adviser sir Patrik.
I always happy about anything they do for me. I say a big thank to my service adviser sir Patrik.
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by jeanclaude.darbouze
Service Price Transparency
Oct 01, 2025 -
Mercedes-Benz of Boston responded
Thank you for the glowing review! We're delighted to hear our professionalism and attention have consistently met your expectations. We’ll relay your appreciation to Patrik and our team. Safe travels from all of us at Mercedes-Benz of Boston!
Our experience was again to class as is the case.
Patrick is an excellent service manager, who is helpful and understanding.
Patrick is an excellent service manager, who is helpful and understanding.
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by Sohang
Service Price Transparency
Sep 04, 2025 -
Mercedes-Benz of Boston responded
Thank you, Sohang! We're thrilled to hear you've consistently had top-notch experiences with Patrick at Mercedes-Benz of Boston. We appreciate your business and look forward to helping you again in the future!
I bought my SMART car ten years ago from Mercedes-Benz of
Boston and have all of my services done there. Though SMART cars are longer sold, they continue to service my vehicle and been very accommodating. Ha
Boston and have all of my services done there. Though SMART cars are longer sold, they continue to service my vehicle and been very accommodating. Hat's off to Patrick, my Service Representative, who usually handles my cases - a great staff member!
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by Boston
Service Price Transparency
Aug 19, 2025 -
Mercedes-Benz of Boston responded
Thank you for your loyalty over the past decade and for sharing your experience with Patrick and our team! We look forward to serving you and your SMART car for many more years to come. - Mercedes-Benz of Boston
The customer service at the Mercedes-Benz of Boston,
located in Somerville, MA, is to be commended for their professionalism and timely service. I recently took my car there for it’s first service and i
located in Somerville, MA, is to be commended for their professionalism and timely service. I recently took my car there for it’s first service and i was extremely pleased with everyone who helped me, I highly recommend this place to anyone who is interested in buying a car and services.
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by d-harris2
Service Price Transparency
Jul 29, 2025 -
Mercedes-Benz of Boston responded
Hi Harris, thank you for sharing your experience with our team! All of us at Mercedes-Benz of Boston are grateful for your business, and we hope to work with you again in the future. Safe travels!
Always great service and amazing staff very welcoming
Mike Robinson always makes sure I’m taking care of as well as the loaner department and the floor staff soon as you drive in 👍
Mike Robinson always makes sure I’m taking care of as well as the loaner department and the floor staff soon as you drive in 👍
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by Ajgonz533
Service Price Transparency
Jul 18, 2025 -
Mercedes-Benz of Boston responded
Thank you for trusting our team with your business and your vehicle! We appreciate your confidence in us and we look forward to welcoming you back to Mercedes-Benz of Boston next time. Have a great day!
Never disappointed with This dealership.
Bothe sales and service. Scheduling is easy and service is prompt and thorough.
Bothe sales and service. Scheduling is easy and service is prompt and thorough.
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by Jimi88
Service Price Transparency
Jun 17, 2025 -
Mercedes-Benz of Boston responded
We're delighted to hear that both our sales and service teams at Mercedes-Benz of Boston continue to meet your expectations. Thanks for the kind words!
Top notch service, with focus on customer satisfaction.
Excellent quality work and follow-up after completion.
Excellent quality work and follow-up after completion.
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by glenroy.gray
Service Price Transparency
Jun 16, 2025 -
Mercedes-Benz of Boston responded
Glen, we're delighted to hear that our team at Mercedes-Benz of Boston provided top-notch service and ensured your satisfaction. We appreciate your support!
I had an excellent experience with the service department
at this dealership. The staff was highly professional, friendly, and efficient. As soon as I parked in the garage, I was promptly greeted and escorte
at this dealership. The staff was highly professional, friendly, and efficient. As soon as I parked in the garage, I was promptly greeted and escorted to the service desk, where I was offered coffee or water. My service advisor met with me shortly after, and the entire interaction was smooth and pleasant. I highly recommend this dealership for service needs.
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by Eris.dhroso
Service Price Transparency
Apr 30, 2025 -
Mercedes-Benz of Boston responded
Hi Eris! Thank you for sharing your positive experience with the service department at Mercedes-Benz of Boston! We're delighted to hear that our team provided professional and friendly assistance. We appreciate your recommendation and look forward to serving you again in the future!
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