Patrick Titshaw
Patrick Titshaw at Mercedes-Benz of Boston

Patrick Titshaw

Service Manager

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.9
221 Reviews
4.9

221 Reviews

Write a Review

221 Reviews of Patrick Titshaw

November 05, 2024

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Employee Rating

The Service Dept and especially Patrick are excellent at HC Merc in Somerville. They repair vehicles with honesty and integrity providing detailed reports of deficiencies or upcoming service needs based on More

by jfperroncello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2024

Mercedes-Benz of Boston responded

We're delighted to hear that Patrick and the Service Department at Mercedes-Benz of Boston provided you with honest, efficient service. It's great to know you appreciated the detailed reports and quality loaner vehicles. Thank you for sharing your experience!

October 02, 2024

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The professionalism and attentiveness Albert displayed made my interaction smooth and enjoyable. I also had the pleasure of meeting the owner, Herb Chambers, who also left a positive impression with his More

by Michellereese64
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rob Tinkham, Albert Berisha, Schneider Limose, Edgar Santana, Kim Do , Seth car rentals, polite and accommodating.

Oct 02, 2024

Mercedes-Benz of Boston responded

Thank you for sharing your experience, Michelle! We're delighted to hear that Albert made such a positive impression during your recent visit to Mercedes-Benz of Boston. We appreciate the kind words and look forward to serving you again in the future!

October 01, 2024

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Employee Rating

It’s was a great experience. Everyone is professional, on time & friendly. Happy with the service. More

by KB
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Service Communication
Recommend Dealer
Yes
Oct 01, 2024

Mercedes-Benz of Boston responded

Thank you for the wonderful review! We're happy to hear you're satisfied with the service provided by our team here at Mercedes-Benz of Boston and we hope to see you again in the future. Take care!

September 13, 2024

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Professional and courteous staff, continuous pertinent communication, excellent timely service, completely satisfied with the experience. Provided a great loner vehicle during service. A+++ More

by Don
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Schneider Limose

Sep 16, 2024

Mercedes-Benz of Boston responded

Don, we're delighted to hear you had such a positive experience with our team at Mercedes-Benz of Boston. Thanks for the fantastic review and high praise!

July 29, 2024

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I enjoy my ride into Herb Chambers in Somerville For service. Here are some good reasons. Drive in Adelson receives you and welcomes you in. Offers you coffee or water. Meanwhile I get a cop of coffee s More

by bossafernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2024

Mercedes-Benz of Boston responded

We're delighted to hear you had such a positive experience with our team at Mercedes-Benz of Boston! It's great that Adelson and Patrick made your visit enjoyable and informative. Thanks for sharing your feedback, we look forward to serving you again!

July 25, 2024

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Always a great experience with Mercedes-Benz of Boston. I have been enjoying their service since 2009. From the sales persons to the service department, including the valet service, and the rental/loaner d More

by Adriano
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 26, 2024

Mercedes-Benz of Boston responded

Adriano, we're delighted to hear that you've had consistently great experiences with us at Mercedes-Benz of Boston since 2009. Patrick and the rest of our team appreciate your kind words and continued support!

July 25, 2024

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I always bring my car here. They are great keep me updated on real time with what is happening and potential costs. I trust them to be honest and not up sell me when I bring my More

by assents-acts.0x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2024

Mercedes-Benz of Boston responded

Thank you for your continued trust in Mercedes-Benz of Boston! We're glad to hear that our team keeps you well-informed and provides honest service. We appreciate your loyalty!

June 15, 2024

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Employee Rating

Patrick's Titshaw makes all the difference it is and the reason why love this dealer More

by Fdumler
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 17, 2024

Mercedes-Benz of Boston responded

Thank you for the fantastic review! Patrick & the team appreciate your support and look forward to seeing you next time here at Mercedes-Benz of Boston!

June 14, 2024

Dealership Rating
Employee Rating

Mercedes Benz of. Boston is top rate. I always receive excellent service! Patrick T is my advisor, and he’s the best! More

by jwashington
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jun 17, 2024

Mercedes-Benz of Boston responded

Thank you for the fantastic feedback! We're delighted to hear that Patrick and our team at Mercedes-Benz of Boston always provide excellent service. We appreciate your support!

June 01, 2024

Dealership Rating
Employee Rating

Patrick, service representative was very helpful. He handled a lot of warranty and loaner car logistics. Very good at explaining and implementing service. More

by Car customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Mercedes-Benz of Boston responded

Thank you for sharing your positive experience! We're glad to hear Patrick provided excellent service and assistance with warranty and loaner car logistics at Mercedes-Benz of Boston. We appreciate your feedback!

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