The Service Dept and especially Patrick are excellent at
HC Merc in Somerville. They repair vehicles with honesty and integrity providing detailed reports of deficiencies or upcoming service needs based on
HC Merc in Somerville. They repair vehicles with honesty and integrity providing detailed reports of deficiencies or upcoming service needs based on typical driving wear. They get work done quickly and provide new, top-quality loaner vehicles you may prefer to keep!
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by jfperroncello
Service Price Transparency
Nov 06, 2024 -
Mercedes-Benz of Boston responded
We're delighted to hear that Patrick and the Service Department at Mercedes-Benz of Boston provided you with honest, efficient service. It's great to know you appreciated the detailed reports and quality loaner vehicles. Thank you for sharing your experience!
The professionalism and attentiveness Albert displayed
made my interaction smooth and enjoyable. I also had the pleasure of meeting the owner, Herb Chambers, who also left a positive impression with his
made my interaction smooth and enjoyable. I also had the pleasure of meeting the owner, Herb Chambers, who also left a positive impression with his politeness. It’s always refreshing to meet people who excel in their craft and maintain such courteous attitudes. Signed a satisfied customer; Michelle Reese.
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by Michellereese64
Service Price Transparency
Oct 02, 2024 -
Mercedes-Benz of Boston responded
Thank you for sharing your experience, Michelle! We're delighted to hear that Albert made such a positive impression during your recent visit to Mercedes-Benz of Boston. We appreciate the kind words and look forward to serving you again in the future!
It’s was a great experience.
Everyone is professional, on time & friendly.
Happy with the service.
Everyone is professional, on time & friendly.
Happy with the service.
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by KB
Oct 01, 2024 -
Mercedes-Benz of Boston responded
Thank you for the wonderful review! We're happy to hear you're satisfied with the service provided by our team here at Mercedes-Benz of Boston and we hope to see you again in the future. Take care!
Professional and courteous staff, continuous pertinent
communication, excellent timely service, completely satisfied with the experience. Provided a great loner vehicle during service. A+++
communication, excellent timely service, completely satisfied with the experience. Provided a great loner vehicle during service. A+++
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by Don
Service Price Transparency
Sep 16, 2024 -
Mercedes-Benz of Boston responded
Don, we're delighted to hear you had such a positive experience with our team at Mercedes-Benz of Boston. Thanks for the fantastic review and high praise!
I enjoy my ride into Herb Chambers in Somerville
For
service. Here are some good reasons. Drive in Adelson receives you and welcomes you in. Offers you coffee or water. Meanwhile I get a cop of coffee s
service. Here are some good reasons. Drive in Adelson receives you and welcomes you in. Offers you coffee or water. Meanwhile I get a cop of coffee say hi to staff all very friendly. Then Patrick will inform me on my status of my benz. Explains clearly what if any work will be done. I am always satisfied with the results.Great Service ! Great People at MBOB
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by bossafernando
Service Price Transparency
Aug 02, 2024 -
Mercedes-Benz of Boston responded
We're delighted to hear you had such a positive experience with our team at Mercedes-Benz of Boston! It's great that Adelson and Patrick made your visit enjoyable and informative. Thanks for sharing your feedback, we look forward to serving you again!
Always a great experience with Mercedes-Benz of Boston.
I have been enjoying their service since 2009. From the sales persons to the service department, including the valet service, and the rental/loaner d
I have been enjoying their service since 2009. From the sales persons to the service department, including the valet service, and the rental/loaner department. Patrick, my service representative has always been extremely helpful. Even when out of the office, he manages to keep tabs on his clients, whenever we visit his department.
Overall a 5 star experience!!
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by Adriano
Service Price Transparency
Jul 26, 2024 -
Mercedes-Benz of Boston responded
Adriano, we're delighted to hear that you've had consistently great experiences with us at Mercedes-Benz of Boston since 2009. Patrick and the rest of our team appreciate your kind words and continued support!
I always bring my car here.
They are great keep me updated on real time with what is happening and potential costs. I trust them to be honest and not up sell me when I bring my
They are great keep me updated on real time with what is happening and potential costs. I trust them to be honest and not up sell me when I bring my car in
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by assents-acts.0x
Service Price Transparency
Jul 26, 2024 -
Mercedes-Benz of Boston responded
Thank you for your continued trust in Mercedes-Benz of Boston! We're glad to hear that our team keeps you well-informed and provides honest service. We appreciate your loyalty!
Patrick's Titshaw makes all the difference it is and the
reason why love this dealer
reason why love this dealer
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by Fdumler
Service Price Transparency
Jun 17, 2024 -
Mercedes-Benz of Boston responded
Thank you for the fantastic review! Patrick & the team appreciate your support and look forward to seeing you next time here at Mercedes-Benz of Boston!
Mercedes Benz of.
Boston is top rate. I always receive excellent service! Patrick T is my advisor, and he’s the best!
Boston is top rate. I always receive excellent service! Patrick T is my advisor, and he’s the best!
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by jwashington
Service Price Transparency
Jun 17, 2024 -
Mercedes-Benz of Boston responded
Thank you for the fantastic feedback! We're delighted to hear that Patrick and our team at Mercedes-Benz of Boston always provide excellent service. We appreciate your support!
Patrick, service representative was very helpful.
He handled a lot of warranty and loaner car logistics. Very good at explaining and implementing service.
He handled a lot of warranty and loaner car logistics. Very good at explaining and implementing service.
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by Car customer
Service Price Transparency
Jun 03, 2024 -
Mercedes-Benz of Boston responded
Thank you for sharing your positive experience! We're glad to hear Patrick provided excellent service and assistance with warranty and loaner car logistics at Mercedes-Benz of Boston. We appreciate your feedback!