Patrick Till
Patrick Till at Serra Chevrolet of Southfield
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Patrick Till

Service Manager

Serra Chevrolet of Southfield

28111 Telegraph Road
Southfield, MI 48034

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7 Reviews

Hello, everyone! I’m Patrick, a Service Advisor at the dealership. I’m from Royal Oak, Michigan. Since joining the automotive industry, I have met some of the best co-workers and customers who have become just like family. I pride myself on providing exceptional service to all of my customers. From the moment guests walk through our dealership doors, I’m ready to provide them with world-class service. I always put the needs of my customers first!

Dealership Experience

15 yrs

Industry Experience

15 yrs

Languages Spoken

English English

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7 Reviews

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7 Reviews of Patrick Till

September 27, 2024

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Employee Rating

save your money and sanity and buy your vehicle from another dealership. This dealership will sell you a lemon. Their repair center is just as terrible. The customer service is poor. More

by rachele
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Scott Bruyere, Randy Gaddey

Sep 30, 2024

Serra Chevrolet of Southfield responded

Thank you for sharing your feedback. We understand your concerns regarding your experience with Serra Chevrolet Southfield, and we truly appreciate you bringing this to our attention. We aim to provide excellent service and would like to address any specific issues you encountered. Please feel free to reach out to us directly so we can assist you further. Your satisfaction is important to us. Sincerely, The Serra Chevrolet Southfield Team

April 26, 2022

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Employee Rating

I've had my SUV serviced here for years. Every time Robert McClain helps me I get excellent service. More

by kathyjune67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert McClain

Apr 28, 2022

Serra Chevrolet of Southfield responded

Hi kathyjune67 and thank you for your kind words. We are very happy to hear that Robert was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Serra Chevrolet Southfield Team

April 29, 2021

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Best car Dealership I have ever been associated with Greg Brown and Jim Colovos and Wes Francis are fantastic!!! Bought many cars from Serra Chevrolet always very courteous and professional!! More

by TMac
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Brown, Scott Bruyere, Robert McClain, Jason Lee , Jim Colovos, Wes Francis, Greg Brown

May 04, 2021

Serra Chevrolet of Southfield responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Serra Chevrolet Southfield Team

January 10, 2020

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Employee Rating

The service department at Serra has given me 3 horrible customer service experiences that were completely unnecessary. It’s too much to detail here, but my goodness!! The service manager is willing to lose More

by ramon.harris
Recommend Dealer
No

Other Employees Tagged: Greg Brown , Mike Foster, Marvin Grace

February 02, 2019

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Employee Rating

Great service experience The exceeded my needs and surpassed my expectations, thank you. Droppedoff the truck with no appointment, but they were still able to work the servi More

by Mjw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 01, 2018

Dealership Rating
Employee Rating

Great Dealership The entire staff is helpful, knowledgeable, and pleasant to deal with. I've dealt with them for almost a decade and have never been disappointed. More

by bartwig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Greg Brown, Robert McClain , Bob Bence

December 10, 2017

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Employee Rating

People Matters! The sales team and the service team are great, they do an extra step to help me, I make business with them since 2011. Jeremy and Jeff always take ca More

by Sheisloved
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Scott Bruyere, Robert McClain , Jeff Beaudoin, Jeremy Dixon

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