Patrick Tejada

I had the unfortunate experience of working with Patrick Tehada who lied multiple times to my face about the timeline of the delivery of the car. The car was on port hold and he kept giving me dates of Tehada who lied multiple times to my face about the timeline of the delivery of the car. The car was on port hold and he kept giving me dates of delivery and then never calling back. I called the dealership asking to speak to a manager and was put on hold for 2 hours then hung up on once the dealership closed. I called again the next day and spoke to a manager who told me the car was damaged in transit and said they will get me a different car (you would think they would call me to tell me that information, not the other way around). Magically after waiting for over a month they found a car within 2 days... Once I recieved the car they did not deliver the title, registration or plates within 30 days meaning the car could not be driven. It still has not gotten to me. I called Mazda directly who advised the dealership should send me a survey about their performace for Mazda to review which I magically never recieved. The police officer who pulled me over for the expired temp plates advised they have stopped multiple cars from wayne mazda with the same issue More

Report | Print

Wayne Mazda had excellent customer service , and were very accommodating to my needs . Thank you ! very accommodating to my needs . Thank you ! More

Report | Print

Should have snack area while waiting to bring home car that was just bought.Water and fries and candies are not enough.Even if customer pays. that was just bought.Water and fries and candies are not enough.Even if customer pays. More

Report | Print

Great customer service and guaranteed customer satisfaction. It was s great experience buying our first car. satisfaction. It was s great experience buying our first car. More

Report | Print

Patrick, this young confident, and competent man, was such a breath of fresh air! He is transparent, not “salesy” or pushy. Patrick also did his best to make our car leasing process go as fast as possibl such a breath of fresh air! He is transparent, not “salesy” or pushy. Patrick also did his best to make our car leasing process go as fast as possible. Another appreciation about my experience here was the awesome teamanship! Everyone was so kind and helpful to one another. Hey there, Eric! Thank you again for sharing your helpful vehicle knowledge and sense of humor! More

Report | Print

Patrick and Mazda Wayne were incredibly helpful and not pushy whatsoever! I felt so comfortable buying a car from here and do not regret coming here at all! pushy whatsoever! I felt so comfortable buying a car from here and do not regret coming here at all! More

Report | Print

Patrick was more than helpful. Someone who understands what it’s like to look for a car and not be pressured or feel uncomfortable when shopping. The service was quick, honest & re Someone who understands what it’s like to look for a car and not be pressured or feel uncomfortable when shopping. The service was quick, honest & reliable. I will be a lifetime customer!! More

Report | Print