Patrick Martin

Very good dealership, people are always so kind and very understanding, I always have a great experience every time! understanding, I always have a great experience every time! More

by PRESNULL.KIRSTEN17 Verified Customer Verified Customer

Report | Print

Very good service I told them what I wanted. He came with many options and got what I wanted. He came with many options and got what I wanted. More

by jessica_coleman_2004 Verified Customer Verified Customer

Report | Print

My company has bought several cars from this dealership and they never seem to know who we are when we come in for service. We can call and make an appointment and describe issues, then when we get there t and they never seem to know who we are when we come in for service. We can call and make an appointment and describe issues, then when we get there they act like they have no clue why we are there and what needs to be done to the vehicle - it is like there is no communication in the Service Dept. Not to mention their rates for services are higher than other local dealerships (For a Kia?) and they are always up-selling services that are not needed or required. They never seem to remember we have an account established and try to charge our employees when they pick up their car. I also have not forgot they were trying to mark up their prices $5,000 to $8,000 over sticker during the vehicle shortage. More

by MSNOW3 Verified Customer Verified Customer

Report | Print

Rusty was a great salesman and the finance guy was super nice. Best experience ever! I rated everyone else with a one star because I didn't have any encounters with them. nice. Best experience ever! I rated everyone else with a one star because I didn't have any encounters with them. More

by TYFFAIRA1 Verified Customer Verified Customer

Report | Print

Great experience purchasing our vehicle. Friendly sales representatives, knowledgeable staff and very helpful. Very happy with our purchase Friendly sales representatives, knowledgeable staff and very helpful. Very happy with our purchase More

by nbradley_08 Verified Customer Verified Customer

Report | Print

Very great customer service. All 3 service advisors were helpful. The service provided was quick. All 3 service advisors were helpful. The service provided was quick. More

by ALICIATRICE2020 Verified Customer Verified Customer

Report | Print

Knowledgeable and easy-going . Grest salesmen ! Worked well with us to make a good decision! Grest salesmen ! Worked well with us to make a good decision! More

by innovationshairtanning Verified Customer Verified Customer

Report | Print

This was a smooth experience for this to be my first car purchase. I appreciate the hard work of the Crain Team. purchase. I appreciate the hard work of the Crain Team. More

by AYANNAAUSTIN15 Verified Customer Verified Customer

Report | Print

Deal was fast pace, didn’t have clear understanding about the down paper, thank you the down paper, thank you More

by deepearson47 Verified Customer Verified Customer

Report | Print

The dealership is beautiful, modern, and super-clean. The workers I talked to were very willing to help with any questions. Very polite. I had a question about mood lighting and the manager kindly sh The workers I talked to were very willing to help with any questions. Very polite. I had a question about mood lighting and the manager kindly showed me directly, in my car, "how to." They also washed the car, twice, because of dust from our dirt road. More

by jennyjewl Verified Customer Verified Customer

Report | Print