Patrick Martin
Patrick Martin at Crain Kia of Conway
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Patrick Martin

Sales Manager

Crain Kia of Conway

810 South Amity Road
Conway, AR 72032

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4.8
183 Reviews
4.8

183 Reviews

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183 Reviews of Patrick Martin

January 27, 2025

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Employee Rating

They were very helpful in helping me and answering any questions I had Micah was very helpful and they all made me and my fiance feel like family and we appreciated that. The service was great everything More

by jarvispoindexter8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Gilmore, Marketing Team, Lesia Morrison, Quinn Owens, Micah Rhodes, Chad Smith , Don't know all by names but everyone was very nice and spoke up on entering the building!!

January 16, 2025

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Employee Rating

They went out of their way to get me everything I wanted in the vehicle, including the color that they had to search the entire state in the price that I could afford. Everyone was amazing that we spoke wit More

by ccso14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 16, 2025

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Great service and professionals. Dealership was clean and inviting. Would recommend to others for all car needs. More

by BURDESSMADIE
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 29, 2024

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Very good dealership, people are always so kind and very understanding, I always have a great experience every time! More

by PRESNULL.KIRSTEN17
Service Price Transparency
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Recommend Dealer
Yes

December 04, 2024

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Very good service I told them what I wanted. He came with many options and got what I wanted. More

by jessica_coleman_2004
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

December 03, 2024

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My company has bought several cars from this dealership and they never seem to know who we are when we come in for service. We can call and make an appointment and describe issues, then when we get there t More

by MSNOW3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 04, 2024

Crain Kia of Conway responded

Mr. Snowden, we thank you for purchasing several cars from Crain KIA of Conway and we want to be your Service Center. We currently outsource our scheduling and will continue through December 2024. After December, we will begin scheduling all of our customers needs and hopefully you will see the communication issue resolved. We will continue to offer you KIA Recommended Services for your vehicles as required by KIA. Mark Rowe brings all of the cars into our Service Department and the Advisor is Jeramie. He is very aware of Douglas Companies cars that receive maintenance and that they apply to the Douglas Companies Account. We appreciate your business and if you need to schedule service visits, please contact our Scheduling Department at 501.658.2014 or 501.428.2656. Thanks, Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028 lesiamorrison@crainteam.net

November 26, 2024

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Rusty was a great salesman and the finance guy was super nice. Best experience ever! I rated everyone else with a one star because I didn't have any encounters with them. More

by TYFFAIRA1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 17, 2024

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Great experience purchasing our vehicle. Friendly sales representatives, knowledgeable staff and very helpful. Very happy with our purchase More

by nbradley_08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Quinn Owens, Micah Rhodes

November 17, 2024

Dealership Rating
Employee Rating

Very great customer service. All 3 service advisors were helpful. The service provided was quick. More

by ALICIATRICE2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 15, 2024

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Employee Rating

Knowledgeable and easy-going . Grest salesmen ! Worked well with us to make a good decision! More

by innovationshairtanning
Service Price Transparency
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Recommend Dealer
Yes
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