Patrick Lawton

Called Thomas around six we finished the whole process before eight before eight drove home with brand new accord before eight before eight drove home with brand new accord More

by michobat2010 Verified Customer Verified Customer

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Truly AWFUL post-sale service. This place is a disorganized xxxx show. BUYER BEWARE!!! Exceptionally poor communication to the customer. Sales guy could not share repair target d This place is a disorganized xxxx show. BUYER BEWARE!!! Exceptionally poor communication to the customer. Sales guy could not share repair target dates with me (related to purchase agreement) even after I had explained why it was so urgent for my family situation (during negotiations and post-sale) and I needed a readiness date to make plans for being without the car. Apparently Service wouldn’t give him a target date, I perceived an internal bad attitude involving Service. Then my only contact goes out sick with no backup for this situation. Calling in for manager help gets a generic voicemail box that was not responded to. I had to take off work and drive over to find a manager in person and get it sorted it out. That guy was helpful and the work was already in progress, but no one thought that was important enough to actually tell me. While there, I saw another very angry customer in the lobby. WTH? On the next day when it’s supposed to be ready, I get no follow up calls and I again have to chase the xxxx thing down again. They will tell you in the sales pitch that they’re proud of their “family customer service experience” as a reason why you should buy from them. It’s all xx - Honda of the Avenues is completely failing at that mission. More

by 2013irelandjax Verified Customer Verified Customer

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So far the easier car buying experience. Jordan was excellent! Will return if I need another in the future. Jordan was excellent! Will return if I need another in the future. More

by aharris550 Verified Customer Verified Customer

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Thank you so much for the wonderful experience very helpful service and both the sales agent and the sales manager online. Both were very Patience, knowledgeable And very helpful Both of them made car helpful service and both the sales agent and the sales manager online. Both were very Patience, knowledgeable And very helpful Both of them made car buying experience, little Lindy, but very easy and not to forget the gentleman. I don’t remember the name, but the one who helped us out with the financing and buying extra warranty on the car so thank you to all great experience. More

by a4jpatel Verified Customer Verified Customer

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Negotiated online, communication was excellent. I’m not sure why I have to have 15 words minimum so I am adding words to my response. I’m not sure why I have to have 15 words minimum so I am adding words to my response. More

by dmd413 Verified Customer Verified Customer

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Great experience, quick and easy very accommodating and professional made car purchasing a stress free and simple professional made car purchasing a stress free and simple More

by tjoloughlin Verified Customer Verified Customer

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Everyone was super friendly and helpful with any questions I had. They truly went above and beyond to make sure I understood the features of the car and felt safe. questions I had. They truly went above and beyond to make sure I understood the features of the car and felt safe. More

by NOELLESMITH Verified Customer Verified Customer

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Great service. Bret really took care of all my needs and answer all question I had. Bret really took care of all my needs and answer all question I had. More

by vegacolon Verified Customer Verified Customer

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All of the staff were friendly and very professional. Jordan was amazing and an exceptional salesperson. One thing that stood out to us is that Jordan never pressured us to purchase a vehicle. We didn't Jordan was amazing and an exceptional salesperson. One thing that stood out to us is that Jordan never pressured us to purchase a vehicle. We didn't purchase the van the first day but after shopping around we went back to the dealership because of the experience we had and purchased a 2024 Honda Odyssey Sport. More

by Martinez Verified Customer Verified Customer

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I had a great time test driving my new Honda Prologue before deciding to lease the car. It was a pleasure working with Brett, Patrick, and Oral to help me lease the car. before deciding to lease the car. It was a pleasure working with Brett, Patrick, and Oral to help me lease the car. More

by SRivkind Verified Customer Verified Customer

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