Patrick Law

When I first walked in and saw all these Mercedes Benz cars parked in the lobby it looked like a five-star hotel but for cars! I knew I was "far from home", and "not in my everyday environment", however v cars parked in the lobby it looked like a five-star hotel but for cars! I knew I was "far from home", and "not in my everyday environment", however visiting Mercedes Benz of Chicago was AND has been THE GREATEST CAR BUYING EXPERIENCE I have EVER HAD in my entire life! REAL TALK! I had ALWAYS thought that these high-end value dealerships were snooty and uppity but MAN WAS I 110% WRONG on the very contrary!!! Now even though I KNOW I can't afford a vehicle worth MORE THAN MY HOME, the treatment, the high level of respect and professionalism was absolutely STELLAR! I was silently ashamed at myself for initially thinking the way I did before visiting. The atmosphere there actually made me feel like a millionaire. Not that that is the most important thing in the world because it's not, but the level of attention and respect was second to none! From the receptionist greeting, to the sales associate, to the finance officer, to the final walk through and delivery, EVERYTHING was absolutely supreme! I wholeheartedly and HIGHLY RECOMMEND Mercedes Benz of Chicago 110%! And if you do get to visit ask for either Bryan Ward OR Leon Smith, two of the MOST wonderful salesmen you'll ever meet as well as very fine, honest and concerned individuals. If I can give them more than five stars I definitely would! Thank you Mercedes Benz of Chicago! 🌟🌟🌟🌟🌟+🌟🌟 More

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I recently became a Mercedes owner and I’m more than happy with this decision. Definitely Mercedes vehicles are amazing but as always the customer service is a game changer on the last decision. The tea happy with this decision. Definitely Mercedes vehicles are amazing but as always the customer service is a game changer on the last decision. The team was super respectful all the time, the information provided was clear, deals are unbeatable and their support or find the best option for me in all ways was exceptional. More

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Outstanding customer service from Pat, Obi, and Roy. Very satisfied. Speedy, easy, and sensible experience. Very satisfied. Speedy, easy, and sensible experience. More

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I received wonderful attention and customer service from Joanna and the rest of the MB Team! Joanna and the rest of the MB Team! More

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Bertin did a good job getting the car I was looking for. Thanks for the immaculate service so happy with the car. Thanks Travis as well excellent service. Thanks for the immaculate service so happy with the car. Thanks Travis as well excellent service. More

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Great Experience! I have been a Mercedes customer for many year and always worked with FJ of Chicago. It always had been a great experience working with the staff. Th I have been a Mercedes customer for many year and always worked with FJ of Chicago. It always had been a great experience working with the staff. They are very responsive and always take care of everything with any issues. More

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Insurance work Took a few nudges but the dealership took care of the issues with my vehicle. I am happy that when a commitment is made, Fletcher Jones Mercedes-Benz Took a few nudges but the dealership took care of the issues with my vehicle. I am happy that when a commitment is made, Fletcher Jones Mercedes-Benz will keep their word! More

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Very Professional Everyone makes you feel at home as if you were dealing with family and friends. This is my second leased car with fletcher and I plan on referring mor Everyone makes you feel at home as if you were dealing with family and friends. This is my second leased car with fletcher and I plan on referring more friends to purchase cars here More

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