Patrick Horkan | Page 18
Service Advisor
Concordville Nissan
452 Wilmington West Chester Pike
Glen Mills, PA 19342
Dealership Experience
8 yrs
Industry Experience
8 yrs, 8 mos
198 Reviews
Write a Review198 Reviews of Patrick Horkan
May 07, 2021
Excellent customer service! The operatives attended to the customer’s needs. I, the customer, was very, very, very, very, very, very, very, very, very, satisfied, the customer’s needs. I, the customer, was very, very, very, very, very, very, very, very, very, satisfied, More
Other Employees Tagged: Matt Costa, Bill Lawler
May 06, 2021
The staff was very helpful. The service was also completed in a timely manner and included a complementary oil change. I would recommend this dealership strongly. completed in a timely manner and included a complementary oil change. I would recommend this dealership strongly. More
Other Employees Tagged: Matt Costa, Bill Lawler
May 05, 2021
Excellent service from start to finish :)Everyone was Excellent service from start to finish :) Everyone was very friendly and accommodating. I don’t understand why this survey has to be so long. They di Excellent service from start to finish :) Everyone was very friendly and accommodating. I don’t understand why this survey has to be so long. They did a great job! More
Other Employees Tagged: Matt Costa, Bill Lawler
May 03, 2021
The service person was very nice. They explained my brakes passed inspection but was at the lowest caliber. I gave the ok to replace them at about approximately 12:30, it was not completed until 4:30. brakes passed inspection but was at the lowest caliber. I gave the ok to replace them at about approximately 12:30, it was not completed until 4:30. Did they take lunch, was the parts not there? No explanation. I will have to decide long and hard if I’ll let them do spur of the moment work again, but probably not. More
Other Employees Tagged: Matt Costa, Bill Lawler
May 02, 2021
Service man recommended what my car needed based on mileage and age of my car and quoted the price. The work took a tad longer than expected, but my car was washed and vacuumed and all details discusse mileage and age of my car and quoted the price. The work took a tad longer than expected, but my car was washed and vacuumed and all details discussed. More
May 01, 2021
There was excellent service. Very friendly and professional. Like how they were able to keep the appointment that they made have problems with that in the past. If I knew every experience would be professional. Like how they were able to keep the appointment that they made have problems with that in the past. If I knew every experience would be as good as this one at the dealership I would continue to use them for service. More
Other Employees Tagged: Matt Costa, Bill Lawler
April 30, 2021
Don’t think I am coming back. 2 times in a row a simple R&B couldn’t be done right. I wanted to use this dealer due to it proximity to our office, but will have to find another. R&B couldn’t be done right. I wanted to use this dealer due to it proximity to our office, but will have to find another. More
Other Employees Tagged: Bill Lawler
April 30, 2021
Always very helpful and flexible with service scheduling. They always go the extra mile to make sure your service experience is the best experience that make it an easy choice to return. They always go the extra mile to make sure your service experience is the best experience that make it an easy choice to return. More

