Patrick Horkan
Patrick Horkan at Concordville Nissan
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Patrick Horkan

Service Advisor

Concordville Nissan

452 Wilmington West Chester Pike
Glen Mills, PA 19342

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4.7
195 Reviews

Dealership Experience

6 yrs, 10 mos

Industry Experience

7 yrs, 6 mos

4.7

195 Reviews

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195 Reviews of Patrick Horkan

January 10, 2025

Dealership Rating
Employee Rating

I am very pleased, and grateful to the service department for their attentiveness to switching tires that were put on my Titan, due to an honest misunderstanding. I will continue to bring both my Titan, an More

by billmac013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig

Jan 13, 2025

Concordville Nissan responded

Our service team covers all the bases; efficiency, expertise, and great customer service! Thanks for trusting us with your Titan and your wife's Armada. Craig, Patrick, and the rest of the crew are always ready to help, so stop by any time!

January 02, 2025

Dealership Rating
Employee Rating

Concordville Nissan is THE BEST! Sales and Service always EXCEPTIONAL! Always an great experience whenever I go there! More

by ROBERTPACE1978
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

Concordville Nissan responded

Such high praise! Thank you for the top-level rating, Robert! Our team is grateful that you chose us for your automotive needs. We're ready to welcome you back and help any time you need us!

December 03, 2024

Dealership Rating
Employee Rating

They have excellent service and excellent sales people. Britney was terrific and the general manager is also excellent. Best dealership I ever bought from. More

by stainocarmen
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Dec 03, 2024

Concordville Nissan responded

Thank you for the kind words for Britney and the team! We're proud of our staff and glad to hear about your great experience. Stop by any time you need maintenance for your new ride!

December 02, 2024

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My wife and I have been customers of Concordville for several years and we always enjoy the pleasantry, the professionalism and care. My recent purchase was just as always a pleasant experience. Thanks More

by johneef85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 03, 2024

Concordville Nissan responded

Thank you for the continued support, John! We're happy to hear that you and your wife continue to enjoy our team's excellent service. Contact us any time you have automotive needs!

November 19, 2024

Dealership Rating
Employee Rating

It was my first time at Concordville Nissan. My associate Brett was courteous and knowledgeable. He answered all of my questions and me feel comfortable. We agreed on a fair price and he made th More

by osok124
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Reichert, Brett Christie

Nov 20, 2024

Concordville Nissan responded

Thank you for sharing your fantastic review with us! We're glad to hear that Brett made sure you got the 5-star service you deserve. Our team is always happy to help, so reach out if there's anything else you need!

June 24, 2024

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The dealership was under construction. The improvements will take the dealership over the top. I have been a loyal customer for over 15 years. More

by theironm_14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 24, 2024

Concordville Nissan responded

Hi theironm_14, Your satisfaction is our mission! We're honored to have served you. Sincerely, Ryan Gilroy - General Sales Manager

June 23, 2024

Dealership Rating
Employee Rating

I have been dealing with Concorville Nissan for thirty four years and have very satisfied with sales and service. More

by gerald.giosa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Heweston, Adam Meltz

Jun 24, 2024

Concordville Nissan responded

Hi gerald.giosa, We're delighted you had a positive experience! Come back soon for more outstanding service. Sincerely, Ryan Gilroy - General Sales Manager

June 20, 2024

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Employee Rating

I have purchased several cars from the dealership and I have been very pleased with it. I live in Delaware and I have never purchased a car from here. I have always gone to concordville More

by alethieia50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Dawson

Jun 21, 2024

Concordville Nissan responded

alethieia50, Thank you for your continued loyalty and kind words! We're thrilled to hear that you've had consistently positive experiences with our dealership, even coming from Delaware. We appreciate your trust in Concordville and look forward to serving you again in the future. Sincerely, Ryan Gilroy - General Sales Manager

April 01, 2024

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Employee Rating

Moe (GM) is easy to work with, however, the service department is terrible and my problem is still not fully resolved. More

by karen.s.katz
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Thomas Koch , Craig(?) - Service director

Apr 03, 2024

Concordville Nissan responded

Hi karen.s.katz, We are deeply sorry for any inconvenience we may have caused you. We truly appreciate you taking the time to reach out to us. Providing top-notch customer service is our top priority and we've missed the mark. Sincerely, Ryan Gilroy - General Sales Manager

January 19, 2024

Dealership Rating
Employee Rating

Kenney was absolutely amazing per usual! He got the best deal hands down. Greg Gilley was also amazing in helping get an awesome deal! I’ll never go to anyone other than Kenney for another c More

by ashleykaldi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenney Oppel , John Agovino, Greg Gilley

Jan 22, 2024

Concordville Nissan responded

Hi ashleykaldi, Thank you for your 5-star review. We are delighted to hear Kenny and Greg were excellent with your buying process. We are looking forward to seeing you soon. Have a great day. Sincerely, Ryan Gilroy - General Sales Manager

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