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English29 Reviews of Patrick Henriksen
October 23, 2024
I was expecting to leave in a loaner but they fixed my truck same day! truck same day! More
by ramdriverinmn
Other Employees Tagged: John Ostroviak, Casey Kleis, Zach Anderson, Tom Gorman, Ben Andersen, Andy Manning, Jairo Marin, Jayden Neary, Tyler Grubb
September 27, 2024
Patrick Henriksen, and the entire crew at Jeff Belzer New Prague Chrysler did a tremendous job in replacing my Jeep brakes, excellent customer service was provided. Prague Chrysler did a tremendous job in replacing my Jeep brakes, excellent customer service was provided. More
by Kyle W.
Other Employees Tagged: Jairo Marin, Tyler Grubb
June 02, 2024
Good variety John showed me what I was looking for. No pressure. Second vehicle in 6 months from John. No pressure. Second vehicle in 6 months from John. More
by tkmtlm1
Other Employees Tagged: Casey Kleis, John Majchrzak
March 02, 2024
Bought my 2017 F350 from belzers about 6 months ago with 17k miles on it. After owning it for 4 days had check engine light, brought it back, was told the high pressure fuel and entire fuel system had to be 17k miles on it. After owning it for 4 days had check engine light, brought it back, was told the high pressure fuel and entire fuel system had to be replaced. Luckily warranty/belzers covered it. Now 6k miles later check engine light again, brought back to belzers because they just worked on it last not long ago. Same exact thing, have to replace everything. Go to pick up truck and look it over to find missing parts that are suppose to hold fan shroud down and I take in place, both oil and transmission dipsticks not secured, just dangling there, wiring harness laying on top of motor, and coolant level below “add” mark in reservoir. (They had to drain it I guess). They fixed the issues on the spot as I watched the tech do it to make sure it was done right. Left dealer and went home 15 miles away, today went to go wash truck and made it about 10 miles and truck made a thud and lost all power and started running VERY rough. Was barely able to make it to apple Ford in lakeville as I was NEVER bringing my truck back to belzers because clearly they don’t have qualified mechanics for this. (If they can’t even put the simple things back together correctly on top of the motor, can you imagine how they do things on the actual major fuel system work!!??) proves my point I didn’t even make it 50 miles before break down. Called my saleman and said this is completely unacceptable for a 3rd break down within 6 months of ownership/6k miles with belzers “repair” work. Asked for a solution and for them to buy the truck back when it’s fixed by Apple Ford and wash our hands clean. Manager was frustrated I left a bad google review and told my salesman they will not be doing anything to help me out because I had already left a bad review!!??? HOW SHADY IS THAT!? I am at a loss for words and beyond angry at this situation as I’m out so much time money, and hassle dealing with this. I have all paperwork to prove everything mentioned. Unfortunately I don’t believe they record phone calls, probably so they can get away with treating customers like this… Absolutely by far my worst customer service experience in my life. More
by Blakereimer0
Other Employees Tagged: John Majchrzak , Brian Grundhauser, Mechanic unknown. Manager/unknown
June 25, 2023
It's a good dealership it's never done me nothing wrong always took care of me when I came in to do my truck get my truck fixed I'll stay with them till the day I died always took care of me when I came in to do my truck get my truck fixed I'll stay with them till the day I died More
by marty.millard5
Other Employees Tagged: John Ostroviak, Gerard Plendl, Jairo Marin , Brian Albaugh, Brian Grundhauser
April 13, 2022
Parts and service were extremely rude. Was confused about a coupon and instead of explaining it they tried to prove how much smarter than me they were. I also had a rock chip that was not Was confused about a coupon and instead of explaining it they tried to prove how much smarter than me they were. I also had a rock chip that was not there when I brought the vehicle and within two seconds brushed it off as old. Spoke with the body shop at the lakeville location and they stated they were sorry. This location has lost all business from me. And if they reach out and try to say everything I am sayin is a lie. It is not. More
by SF2022Megacab
February 02, 2022
100% satisfied with the excellent care and attention I receive every time I bring my car in for service! The staff is top notch with their knowledge, recommendations and professional attitude- the value t receive every time I bring my car in for service! The staff is top notch with their knowledge, recommendations and professional attitude- the value they add is worth the trip! I’m deeply appreciative. More
by Dwillox
Other Employees Tagged: John Ostroviak , Brian Grundhauser, John Loos
January 15, 2022
Bought a 2 year old car from another dealer. First oil change after purchase. Patrick was a great help and very professional! I had them rotate and balance the tires too. When I got the bill I was extreme change after purchase. Patrick was a great help and very professional! I had them rotate and balance the tires too. When I got the bill I was extremely impressed with the price as everything was less than I expected for just the rotate and balance. Was fast and they had a nice clean area in New Prague to wait in while the work was getting done. Great job New Prague Jeff Belzer Service department!!!! More
by New customer
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