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![Patrick Facey at Stone Mountain Nissan](https://cdn-user.dealerrater.com/images/employee-placeholder.jpg)
194 Reviews
Write a Review194 Reviews of Patrick Facey
June 13, 2024
The transaction started out very positive, but did not feel that we were the top priority as Patrick stepped away a few times to greet other customers. I felt like our process was rushed on the front sid feel that we were the top priority as Patrick stepped away a few times to greet other customers. I felt like our process was rushed on the front side, then a long delay, the car was not fully detailed as expected due to the lateness of the close. Came back the next day pointed out a few issues car was taken back again and cleaned up. Had a call to discuss the scratches on the black plastic molding of the vehicle was told to bring it in and it would be fixed. Brought it back over the detail crew said it was in the paint, Patrick said bring it back over and we will take care of it. Brought it back the day agreed to, sat for an 1 1/2 only to hear that all the cars look that way. Very frustrated at this point. I will say when we brought the car back for the fix on the window tenting, Patrick fully ignored my husband, which is unacceptable. If I had to do this over again I would not. Very sad, as the first car purchased there not from Patrick was great and the service team is fantastic. More
June 11, 2024
Mr. Foster and his team were very professional. I received excellent customer service from both Mr. Facey and Mr. White during our purchasing process. If you want great customer service and a quality received excellent customer service from both Mr. Facey and Mr. White during our purchasing process. If you want great customer service and a quality vehicle check them out! More
Other Employees Tagged: Shawn Foster and Steve White
June 11, 2024
Mr. Foster and his team were very professional. I received excellent customer service from both Mr. Facey and Mr. White during our purchasing process. If you want great customer service and a quality received excellent customer service from both Mr. Facey and Mr. White during our purchasing process. If you want great customer service and a quality vehicle check them out! More
Other Employees Tagged: Shawn Foster and Steve White
June 10, 2024
Fast and friendly. Mr KG Ellsworth service manager has always been there to help me with everything I needed for my car. He do a very good job explaining the work that Mr KG Ellsworth service manager has always been there to help me with everything I needed for my car. He do a very good job explaining the work that was done on my car. More
June 09, 2024
Fantastic experience! It started from the moment I submitted a request to test drive a car. I was met in the parking lot by Patrick, he asked me to wait a minute; he then It started from the moment I submitted a request to test drive a car. I was met in the parking lot by Patrick, he asked me to wait a minute; he then drove the car I had requested to test drive straight to me. No pushy sales person just a wonderful, honest and kind man. Never felt pressured or anxious throughout this process. Everyone at this company was exceptional in every way. Professional managers, they were always patient and honest. Can’t say enough about this experience. Definitely worth the drive. Highly recommend anyone in the market to buying a vehicle, this is the place to do it. Hassle free experience. Showroom and amenities were exceptionally clean. More
Other Employees Tagged: Shayna Keyes , Don Riley
June 03, 2024
The service was quick, professional, and very efficient. I would definitely recommend Stone Mountain Nissan to family and friends. I would definitely recommend Stone Mountain Nissan to family and friends. More
Other Employees Tagged: Shayna Keyes, Marquez Bigby, AJ Khanfer, Reginald Gaines, Jinetta Brown , Don Riley
May 20, 2024
The experience was great. Enthusiastic staff and the Finance guy was amazing in helping me get an even lower monthly than originally expected. Enthusiastic staff and the Finance guy was amazing in helping me get an even lower monthly than originally expected. More
May 18, 2024
I had the best experience at this location I would 100% recommend. Carroll Braddy and Tony hicks are amazing along with Braddy’s manager. If you are looking for a car this is the spot to go. recommend. Carroll Braddy and Tony hicks are amazing along with Braddy’s manager. If you are looking for a car this is the spot to go. More
Other Employees Tagged: Mike Eneh, Peter Milner , Don Riley
May 06, 2024
Is was the battery that needed replacing. I have had plenty of time Think it over and I still would do it at Stone Mountain Nissan. I have had plenty of time Think it over and I still would do it at Stone Mountain Nissan. More
Other Employees Tagged: Jinetta Brown