Patrick Driscoll

If anyone is considering getting a vehicle from Winchester Mitsubishi please please please do your research! I purchased a vehicle there less than one month ago and less than 2 weeks into having it Winchester Mitsubishi please please please do your research! I purchased a vehicle there less than one month ago and less than 2 weeks into having it, my check engine light starts blinking. I called the salesman, Tyler, silence! I then called the internet sales manager, Patrick, and was told that that is not ok and that is not how they conduct business there and he promised to call me by the end of business that day, NEVER heard back from him (I even left two messages for him). I then went into the dealership and was told that I would need to pay the $159 diagnostic fee then we would “go from there”, I instead went to my trusted personal mechanic and he was able to diagnose the issues. I called the dealership YET AGAIN and this time spoke with the sales manager, Katie, who has (you guessed it) been avoiding and ignoring my phone calls and followed suit with the other employees and given my false information and lied on multiple occasions. This dealership knowingly sold me an unsafe car and the worst part of it all? They knew I have kids who would be in this car and they refuse to own up to their shady practices or fix what they KNEW was wrong with the car. I have never dealt with a dealership as underhanded and shady as this establishment and I will NEVER do business with them again. Please learn from my mistake and don’t waste your time and hard earned money with this place. If you are looking for an HONEST, trustworthy, dependable dealership check Parsons Kia More

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I am not with the service or the vehicle at this time. . I’m having so many problems around this vehicle that I’m not happy with it at this time. . I’m having so many problems around this vehicle that I’m not happy with it at this time. More

by arinda.johnson Verified Customer Verified Customer

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Great customer service as always! Every time I go for service and maintenance I know I will be well taken care of! Every time I go for service and maintenance I know I will be well taken care of! More

by marinahhp Verified Customer Verified Customer

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Patrick was direct and personable with the process of the purchase. We purchased a used vehicle and he disclosed all known issues before we viewed the vehicle and made our decision. We appreciated his and purchase. We purchased a used vehicle and he disclosed all known issues before we viewed the vehicle and made our decision. We appreciated his and the other staff's quick turnaround on the paperwork. More

by cdstraws Verified Customer Verified Customer

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Awesome experience. manager went out of their way to get me my new Outlander! Test drive on Thursday, car delivered to my door on Friday! Great car, fantastic warranty, manager went out of their way to get me my new Outlander! Test drive on Thursday, car delivered to my door on Friday! Great car, fantastic warranty, smooth fast process. best dealership I have ever dealt with over nearly 50 years of buying cars! I anticipate great service experience once I need it. More

by MANAGEMENT3 Verified Customer Verified Customer

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Stopped in on Thursday for a test drive - car delivered Friday afternoon! Awesome experience, good deal, fantastic lifetime warranty and free oil changes/inspections! Many thanks to David (salesman) and Friday afternoon! Awesome experience, good deal, fantastic lifetime warranty and free oil changes/inspections! Many thanks to David (salesman) and Patrick (manager). More

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Terrible dealership! !!! Your staff lied about almost everything from the beginning. Bait and switch tactics during the sales process. Horrible!!! !!! Your staff lied about almost everything from the beginning. Bait and switch tactics during the sales process. Horrible!!! More

by angel.4us Verified Customer Verified Customer

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Katie is the most hard working and caring individual. She loves what she does and it shows. i will always be a customer with her there! Patrick was very nice and explained everything and answered all que She loves what she does and it shows. i will always be a customer with her there! Patrick was very nice and explained everything and answered all questions. They are the best. More

by taramcdaniel60 Verified Customer Verified Customer

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