Patrick Cronkhite | Page 15

Phil Long Ford Car Buying Experience We had a very positive experience at Phil Long Ford from the minute we encountered our sales representative Nameer til we drove off of the lot that af We had a very positive experience at Phil Long Ford from the minute we encountered our sales representative Nameer til we drove off of the lot that afternoon in our new 2016 Ford Edge. Our salesman was extremely knowledgeable about the Ford line of cars and gave us lots of information as to the ins and outs of the models we were looking at. We test drove several models of the Edge and Nameer encouraged us to try different versions of the car until we found the exact one that met our needs. By the time we sat down to talk price, we were secure in what we were buying and excited about our purchase. While Nameer was working out the paper work he bought us lunch at the dealership's cafe where we could talk privately about our impending purchase. We were treated the whole time with great respect and courtesy. We would totally recommend Phjil Long Ford. More

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New LIFE LONG CUSTOMER!!!!!!!!! Phil Long Ford had customer service so amazing that I have determined I will forever be a customer of theirs. When I took my 06 Jeep Commander to the Phil Long Ford had customer service so amazing that I have determined I will forever be a customer of theirs. When I took my 06 Jeep Commander to them to see what they could do; i asked to drive a Ford ST. They didn't Hard Sell or Soft Sell me on anything. They just said try this and if you don't like it then that's okay. They would rather me be happy with the car i got, rather than make a quick buck. They actually cared!!! Their pricing was so amazing i was in shock. I only pay $100 more than i did and i have BUMPER 2 BUMPER coverage for 7yrs and GAP insurance throw in complimentary!!! I have never in my life had such amazing customer service in my life when dealing with automobiles than the customer service Steve Rost and his salesmen provided for me. I didn't think it was real because usually car salesmen aren't that amazing...but Steve and his team blew me away. I can honestly say i'll NEVER by anything other than Ford AGAIN...and I'll NEVER buy anywhere else than Phil Long Ford Denver...unless I move to like Russia or Antartica or something... More

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Car Buying Made Easy This is the first car I have bought from a dealer in several years and the process was painless. Chai and Steve took great care of me and I got a car This is the first car I have bought from a dealer in several years and the process was painless. Chai and Steve took great care of me and I got a car and a price I was very happy with. I would recommend Phil Long Ford to anyone. More

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One Great Salesman Randolph Warren is the man - he was wonderful help and made our buying experience one of the best we have had at any dealership. We were shopping for Randolph Warren is the man - he was wonderful help and made our buying experience one of the best we have had at any dealership. We were shopping for a good used Cross-over type vehicle to replace our van, and Randolph spent the time with us to look at what was available and answer all of our questions and concerns, even though we were running after hours before getting very far into the process. He helped to explain all the functions of these "rolling computers" the vehicle are these days. Everyone at Phil Long were great and did what it took to painlessly get through the process. More

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Great buying experience! Jennifer Spiegle, at Phil Long Ford-Denver, helped me get in to the truck I was looking for efficiently and fast! Very professional, courteous, and h Jennifer Spiegle, at Phil Long Ford-Denver, helped me get in to the truck I was looking for efficiently and fast! Very professional, courteous, and helpful. I would recommend buying from Phil Long Ford and giving Jennifer a chance to get you into that new/used car or truck you are looking for! More

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Great Sales Experience Juan Montoya was one of the best people to work with in helping us to get a 4wd suv. We couldn't be happier. Will tell my friends of my great experien Juan Montoya was one of the best people to work with in helping us to get a 4wd suv. We couldn't be happier. Will tell my friends of my great experience. More

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Great Buying experience i wanted to express my gratitude to Bill Tevebaugh and the Phil Long Ford Team. My truck died and so i called Eric Romberg, who also works at Phil Lo i wanted to express my gratitude to Bill Tevebaugh and the Phil Long Ford Team. My truck died and so i called Eric Romberg, who also works at Phil Long and explained my situation to him. He talked to Bill and found the perfect vehicle within my financial reach. i really appreciate Bill's kindness and professionalism and he made a very bad day into a very good day. I will recommend Phil Long to anyone buying a car. Thanks again More

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Great used car buying experience Phillip Long Ford of Denver had the used Ford Focus we wanted ready for us to test drive. Our sales manager, Jennifer Spiegle, was patient and very he Phillip Long Ford of Denver had the used Ford Focus we wanted ready for us to test drive. Our sales manager, Jennifer Spiegle, was patient and very helpful and informative. There was no pressure and once the decision to buy was made the paperwork was easily done. The finance person, Patrick Cronkhite, made the loan process relaxing and thorough. Jennifer then took the time to go over how to set and use all the "bells and whistles" on the car with us. This is our first used car buying experience. It was a good one. More

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New Explorer Great job Justin , Patrick, and everyone at Phil Long Ford of Denver. Always great doing business with them! Follow up is fantastic. Thank you for t Great job Justin , Patrick, and everyone at Phil Long Ford of Denver. Always great doing business with them! Follow up is fantastic. Thank you for taking pride in your dealership! More

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Nice experience I was looking to get a truck and was upside down on my trade I worked with Randolph Warren who was awesome after looking at my situation Randolph chec I was looking to get a truck and was upside down on my trade I worked with Randolph Warren who was awesome after looking at my situation Randolph check inventory to find a truck with the biggest rebate to help with negative equity. He did not pressure me instead gave me the best rate and payment right off the start didn't have to haggle. Given my poor credit I didn't think I could drive home in a new truck the payment was more than I wanted but he did his best. The thing that stood out about Randolph was he told me he didn't just sell me a truck and I was his customer Had an issue with the detail shop and he took care it also got home and discovered a blown speaker called Randolph he contacted me today with a service appointment to fix it.so hopefully that goes well. If you need a good salesman ask for Randolph Patrick in finance was also great More

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