Patrick Conaway | Page 33

Patrick always does a fantastic job making sure that whatever I need is taken care of. I came in to show him the chip in my windshield and he took care of everything from there. Frolan vacuumed my front whatever I need is taken care of. I came in to show him the chip in my windshield and he took care of everything from there. Frolan vacuumed my front floor board and made sure my car was ready to go once we were finish with the claim process! More

by amber.gwinup Verified Customer Verified Customer

Report | Print

Excellent service department has you in and out, they greet you when u come in, top notch greet you when u come in, top notch More

by charles.radebaugh77 Verified Customer Verified Customer

Report | Print

I started going to this dealership back in May of 2025. I had just recently bought an older, slightly beat up 2019 optima after getting in a bad wreck and totalling my car. I bought a cheaper car to save t I had just recently bought an older, slightly beat up 2019 optima after getting in a bad wreck and totalling my car. I bought a cheaper car to save the rest of my money and buy my dream car next year. Whenever I bought the car there were some technical things I couldn't figure out. I called another Kia dealership near me and asked for 5 minutes of their time and they told me it would be 5-7 days before they could help me and it would be 195. I just needed to know how to connect my phone to car play (turns out it never worked in the first place). I called midtown and Patrick immediately told me to come down whenever and he'd look for me. Whenever I came out, he couldn't find a solution but went above and beyond to find out I had an extended warranty and recall I didn't know about and got those fixed for me immediately. Fast forward a couple months later I'm having some engine issues and while the managers and techs let my car sit around he kept me updated and made sure my car got back to me when I needed it even if it meant he'd risk things for his sake. I really appreciate Patrick and will always come back to him for my Kia. I only give a lower rating for the dealership because I couldn't get anyone else to answer the phones besides him and the managers let my car sit around and wouldn't give me or him any answers. 100% recommend Patrick Conoway! More

by Reese Cochran Verified Customer Verified Customer

Report | Print

I have used you guys to but my cars for 10+ years and never had to use the service department till a couple months ago. Was not satisfied with service. never had to use the service department till a couple months ago. Was not satisfied with service. More

by rhondaandcharles Verified Customer Verified Customer

Report | Print

Patrick did a great job communicating and getting me a loaner immediately when we knew car had to stay at the dealership. It was easy to get in and out. loaner immediately when we knew car had to stay at the dealership. It was easy to get in and out. More

by Harmonm2008 Verified Customer Verified Customer

Report | Print

Everything was accomplished that was discussed quickly and correctly and questions I brought up where answered right then and correctly and questions I brought up where answered right then More

by Sbcmt Verified Customer Verified Customer

Report | Print

Cost for an oil change is more expensive than I expected. My memory seat settings disappeared for some reason. Other than that everything was smooth and great! My memory seat settings disappeared for some reason. Other than that everything was smooth and great! More

by nrcj Verified Customer Verified Customer

Report | Print

Great customer service, always a clean waiting area. Always welcomed in a prompt and courteous manner. Always welcomed in a prompt and courteous manner. More

by rcg92964 Verified Customer Verified Customer

Report | Print

Patrick was the best advisor I’ve ever had write my vehicle up very helpful and respectful 5star vehicle up very helpful and respectful 5star More

by johnathanbarnett971 Verified Customer Verified Customer

Report | Print

My family has purchased 8 vehicles from Midtown Kia since 2010. I think that sums up our trust in them. Always satisfied. 2010. I think that sums up our trust in them. Always satisfied. More

by mbrody1111 Verified Customer Verified Customer

Report | Print