Patricia Terrazas
Patricia Terrazas at Front Royal Ford

Patricia Terrazas | Page 14

Finance Manager

Front Royal Ford

9135 Winchester Rd.
Front Royal, VA 22630

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4.8
135 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

135 Reviews

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135 Reviews of Patricia Terrazas

April 21, 2021

Dealership Rating
Employee Rating

Everything was great.... only complaint was you weren't able to replicate a common problem that I am having.... my horn doesn't ever work for me..... but somehow it worked for you.... didn't even work when More

by bonett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff , Roland Carter, Michael Seal

Apr 24, 2021

Front Royal Ford responded

Hello Bonett, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Jan 04, 2022

bonett responded

We've brought it back and you were able to fix the horn... for 24hours, then problem arrived again... so I plan to bring it in again... hoping you can replace a part for this??

March 28, 2021

Dealership Rating
Employee Rating

I had the pleasure of working with Hamza with the recent purchase of my new vehicle. He went out of his way to assist me. He was able to get me the car I wanted at the price point I required. I recommend Fr More

by getagrip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victoria Harlow, Hamza Saeed

March 27, 2021

Dealership Rating
Employee Rating

We were looking for a used Ford Explorer but the ones they had on the lot were fancier than we needed, so we ended up buying a new less elaborate one. We’re very happy with it, it’s exactly what we wante More

by give2bute
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Hussain , Amber Spaid

March 19, 2021

Dealership Rating
Employee Rating

We've had previous experience with this dealership when we've brought our Fusion here for inspection, oil changes and some repair work. They're always friendly and accommodating. This was one of the best More

by wilkat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roy Funk, Jared Pence

March 16, 2021

Dealership Rating
Employee Rating

Very good dealership! I was able to get the vehicle I wanted at the price point that worked. The sales and finance staff were awesome! More

by getagrip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victoria Harlow, Hamza Saeed

Mar 17, 2021

Front Royal Ford responded

Hi, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (540) 636-2901 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!

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