Patricia Terrazas | Page 14

Great service, friendly and best car buying experience we have had. We love our new 2017 Truck!! The whole process was so easy Definitely recommend!!! have had. We love our new 2017 Truck!! The whole process was so easy Definitely recommend!!! More

by sreuker Verified Customer Verified Customer

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Very helpful salesman and sale manger and finance person. willing to help you get the deal you are looking for. I will tell my friends and relatives. willing to help you get the deal you are looking for. I will tell my friends and relatives. More

by destefano99 Verified Customer Verified Customer

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I bought a 2021 Ford Escape SEL AWD from Front Royal Ford by using Capital One auto navigator online and it was the easiest new car transaction I have ever had. Everyone at the dealership provided excellent by using Capital One auto navigator online and it was the easiest new car transaction I have ever had. Everyone at the dealership provided excellent service and I was able to have the vehicle delivered to me at my home in North Carolina, which was super convenient, especially since they accepted my trade in vehicle and picked it up when they were delivering my new vehicle. I highly recommend this dealership! More

by catz33 Verified Customer Verified Customer

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Tyler deavers was the sales man that helped me get my 2014 Toyota! And can I say he really puts the customers first, payed attention to all i wanted the the finance team was so polite and explained every 2014 Toyota! And can I say he really puts the customers first, payed attention to all i wanted the the finance team was so polite and explained everything in great detail so I was not falling short. the whole place is so welcoming and helpful More

by kayla_deavers Verified Customer Verified Customer

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Bought a 2019 F150 that was practically brand new. The dealership itself has improved My experience with the sales person Amber after the sale was horrible. Follow up was not good. She reluctantly answere dealership itself has improved My experience with the sales person Amber after the sale was horrible. Follow up was not good. She reluctantly answered calls and text. I was expecting various parts (antenna & tow hooks) from service and had to call the dealership myself to find out if the parts arrived. Also i specifically requested transfer of license plates from the vehicle I was trading in and that transaction was fouled up. I had to go to the dealership to rectify the issue only to find that the sales person had received the license plates but never notified me. More

by hv2hnt Verified Customer Verified Customer

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Jeff was great in getting the deal done close to what I wanted. Made the process much easier to deal with. Would definitely buy there again. wanted. Made the process much easier to deal with. Would definitely buy there again. More

by thndrft Verified Customer Verified Customer

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I received excellent customer service. Jared was very friendly and helpful and made me feel comfortable about buying my new Eco. He helped me get the payment I waned. Great salesperson! friendly and helpful and made me feel comfortable about buying my new Eco. He helped me get the payment I waned. Great salesperson! More

by Joyce Verified Customer Verified Customer

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Great service on our purchase. I asked that we not take long to complete the deal and the team got all the pre work done online so I literally drove away 30m after arriving! long to complete the deal and the team got all the pre work done online so I literally drove away 30m after arriving! More

by nick_1965ad Verified Customer Verified Customer

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Employees are rude. The information given is not consistent. Some information given is completely inaccurate. Services are preformed that we did not ask for and expected to pay for them. Overall, ju consistent. Some information given is completely inaccurate. Services are preformed that we did not ask for and expected to pay for them. Overall, just not a good experience with Front Royal Ford as a whole and will probably not return nor recommend More

by ambermw86 Verified Customer Verified Customer

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Everything was great.... only complaint was you weren't able to replicate a common problem that I am having.... my horn doesn't ever work for me..... but somehow it worked for you.... didn't even work when able to replicate a common problem that I am having.... my horn doesn't ever work for me..... but somehow it worked for you.... didn't even work when we picked it up..... strange. More

by bonett Verified Customer Verified Customer

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