Patricia Schumacher | Page 35

Love the express oil change! Bay Ridge Subaru offers express oil change with no appointment needed and with Saturday hours. This is extremely convenient for folks with weekday wor Bay Ridge Subaru offers express oil change with no appointment needed and with Saturday hours. This is extremely convenient for folks with weekday work hours. Typically, I’m in and out in about a half hour. Staff is friendly and professional. Mike, the manager, runs a great dealership. More

by Stick shift Forester driver Verified Customer Verified Customer

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Waiting time and service center coordination weakness Waiting time even a customer have an appointment . Otherwise it is a friendly environment. But service center guys should be friendly and at Waiting time even a customer have an appointment . Otherwise it is a friendly environment. But service center guys should be friendly and at delivery time. More

by BASHARAT Verified Customer Verified Customer

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Recall for light assembly Very efficient and honest about how long the service would take. I was there for the Recall on back-up light assembly. Everything went well, have dri Very efficient and honest about how long the service would take. I was there for the Recall on back-up light assembly. Everything went well, have driven car since then and found no problems. More

by AJNOSF1 Verified Customer Verified Customer

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Utter disrespect for customers I bought my Subaru from this dealership. I had a 11am appt scheduled for a yearly state inspection and oil change. I arrived 20 minutes early, so that I bought my Subaru from this dealership. I had a 11am appt scheduled for a yearly state inspection and oil change. I arrived 20 minutes early, so that everything would be on schedule. My car was promptly parked in the back lot and not even LOOKED at until 1:15pm, over 2.5hrs later. I didn’t leave until 1:45pm. I was there for over 3 hours for an inspection and oil change. Would this be acceptable if you showed up for a doctors appt and had to wait 3 hours? No. Absolutely not. Unprofessional and completely lacking in customer service. There were no updates, and they only looked at my car after I kept questioning what the status was. This is the second time in as many years that this has happened at this dealership. I plan to purchase my next vehicle elsewhere, and whenever possible, get service from another authorized dealership. More

by DANAMBOYER Verified Customer Verified Customer

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inspection and recalls excellent service - very accomodating, i arrived earlier than time and they took the car and were very flexible. hopefully recall work is finfished i excellent service - very accomodating, i arrived earlier than time and they took the car and were very flexible. hopefully recall work is finfished i dont know whjat one of them was More

by PBRUNO13QM Verified Customer Verified Customer

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Good Subaru Dealership. I bought my first car at this dealership in 2007 since that day coming only here for anything my car needs to be done. Sometimes second visit is neede I bought my first car at this dealership in 2007 since that day coming only here for anything my car needs to be done. Sometimes second visit is needed to fix the problem that happened during first service but still much better than my friends have at different dealerships. Everyone at this place is super friendly and always help with anything i need. More

by GUCIO84 Verified Customer Verified Customer

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Pleasant and painless. Had an inspection and a radio update. Michael answered a few specific questions about the care of my car and took the time to explain. He was friend Had an inspection and a radio update. Michael answered a few specific questions about the care of my car and took the time to explain. He was friendly and helpful. More

by KMBAY17 Verified Customer Verified Customer

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Wonderful!!! Bay Ridge Subaru was an absolute delight to deal with on my car repair. The service manager Andrew was helpful and patient. As well as Michael, Alicia Bay Ridge Subaru was an absolute delight to deal with on my car repair. The service manager Andrew was helpful and patient. As well as Michael, Alicia, and Patricia for all of their help. I would recommend my friends here to take care of their Subaru service needs. More

by MALONE.CHRIS93 Verified Customer Verified Customer

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Quick and easy I came in for an oil change on Saturday morning. The Staff always friendly and nice. The service was quick and easy. It is much appreciated. I came in for an oil change on Saturday morning. The Staff always friendly and nice. The service was quick and easy. It is much appreciated. More

by DMARIE4177 Verified Customer Verified Customer

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Bayridge Subura Courteous Caring Respectful Professional I give Bayridge Subura Five stars because customer service is priority. The service department is Courteous, Caring, Respectful and Professional. Th I give Bayridge Subura Five stars because customer service is priority. The service department is Courteous, Caring, Respectful and Professional. The Service department is organized my waiting short. I love my Subura Outback and the show room is Stunning. They deserve 10 stars; Bayridge Subura customer service is VIP service. The best. More

by NUBIAM337 Verified Customer Verified Customer

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