Patricia Schumacher | Page 34

Service Synthetic oil change with filter and inspection Quick, efficient, friendly, helpful Highest ratings to all involved Especially Marc, pleasu Synthetic oil change with filter and inspection Quick, efficient, friendly, helpful Highest ratings to all involved Especially Marc, pleasure to deal with Honest, open and concerned he is More

by JVCARDIN Verified Customer Verified Customer

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Excellent Service Great Service shop for all my Subaru needs. My family has 4 Subaru's and they are the best! Highly recommend their services to anyone in the area. Great Service shop for all my Subaru needs. My family has 4 Subaru's and they are the best! Highly recommend their services to anyone in the area. More

by SUSANGUNTHER Verified Customer Verified Customer

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Time and money Brought car in for a recall fix and a check up. The service person recommends oil change. Said I might have to wait a couple of hours. EBay's Ethel fi Brought car in for a recall fix and a check up. The service person recommends oil change. Said I might have to wait a couple of hours. EBay's Ethel fix was complicated. All done in an hour for under $80! More

by MZITP Verified Customer Verified Customer

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Bay Ridge Subaru Fantastic Service! The Bay Ridge Subaru team took great care of us! Easy and efficient sign-in. Prompt call back on completion time. The AC was fixed in one day. The Bay Ridge Subaru team took great care of us! Easy and efficient sign-in. Prompt call back on completion time. The AC was fixed in one day. Thanks! We hope NOT to be back, but we know that we're in good hands if we need service. More

by hikidak Verified Customer Verified Customer

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Good car service but terrible customer customer service It's always super easy to make appointments and I believe that they are servicing my car well, but the cashier is always so abrupt, impatient and rude It's always super easy to make appointments and I believe that they are servicing my car well, but the cashier is always so abrupt, impatient and rude every time I come in. When I leave each time, I think, if only there were another Subaru dealer nearby, I would just go there for service. It makes me mistrust the whole dealership. It always seems like she's had the worst day ever or that she's overworked and is taking it out on the customers. Every time I'm there it's like I'm interrupting her, and instead of being pleasant and asking me politely to wait, she lets out an audible groan as if to say, "great, another person that I have to deal with now". I always make sure that I'm smiling when I approach her, and ask her how she's doing, in hopes of building a friendly bridge with her. I've been a customer for a few years now, and I have come to anticipate this behavior, and like clockwork it never fails. I get it, work sucks, but either get a job where you don't have to engage with the clients, or figure out how to be better at basic customer service. I did nothing wrong to you, why are you always so mean to me every time I see you? I've wanted to say something for a while, but have refrained, and I hate to think that they will have a repercussion from this review, but it's just a bad attitude. Life is too short to be so angry all the time. More

by SubaruDriver1234 Verified Customer Verified Customer

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Fast and easy to get help I called to see if I could schedule a routine 24-month service call and was told to just come by any morning. I did before work one day this week and I called to see if I could schedule a routine 24-month service call and was told to just come by any morning. I did before work one day this week and was in and out very quickly. Great service. More

by NESTOR.DAVIDSON Verified Customer Verified Customer

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Very good service at Bay Ridge Subaru I had an appointment for 6/6/19, for Subaru air bag recall and oil change. The wait that day was shorter than expected. The employees was nice and c I had an appointment for 6/6/19, for Subaru air bag recall and oil change. The wait that day was shorter than expected. The employees was nice and courteous. Thank you More

by MAXFRAN5050 Verified Customer Verified Customer

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Always great service My service representative,Mark, always is thorough and friendly. The whole staff is friendly and upbeat, it is always a pleasure to do business there. My service representative,Mark, always is thorough and friendly. The whole staff is friendly and upbeat, it is always a pleasure to do business there. I know my car is in good hands. Highly recommended dealer. More

by MIkeherbst55 Verified Customer Verified Customer

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Worked around my schedule I couldn’t make it back to the shop right away to pick up the car and they service crew sail alright when you get here. I couldn’t make it back to the shop right away to pick up the car and they service crew sail alright when you get here. More

by LOUISJDEMARCO Verified Customer Verified Customer

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Always great service. Bay Ridge Subaru has always been great. I have never had any issues, and my maintenance service is always performed in a timely manner. Highly recom Bay Ridge Subaru has always been great. I have never had any issues, and my maintenance service is always performed in a timely manner. Highly recommend! More

by Danielle Verified Customer Verified Customer

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