Pate Dillard
Pate Dillard at Two Rivers Ford
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Pate Dillard

Service Advisor

Two Rivers Ford

76 Belinda Pkwy
Mt Juliet, TN 37122

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12 Reviews
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12 Reviews

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12 Reviews of Pate Dillard

May 24, 2023

Dealership Rating
Employee Rating

This is truly a great place to buy a vehicle. They treat you like family above and beyond just your purchase, I go back for all my auto needs. Thank you for caring. More

by cdoylejr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2023

Two Rivers Ford responded

Thank you so much for this review and for recognizing that we do genuinely care about our customers. After 40 years in business we are fortunate to call many of our customers friends. We appreciate you!

March 03, 2023

Dealership Rating
Employee Rating

No pressure. The numbers always added up (what we talked about always matched any paperwork) with no funny math. They showed they were concerned with our satisfac More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2023

Two Rivers Ford responded

No pressure and always transparent. That's how we've been doing it for 40 years. Thanks so much for the 5 star review!

January 01, 2022

Dealership Rating
Employee Rating

Attention to detail and timely service is a staple of Chris Taylor’s team at Two River’s More

by Jcherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Taylor, Chuck Shelton

Jan 05, 2022

Two Rivers Ford responded

Thank you so much for these very kind words, and for taking note of our team effort to be the best at what we do. We appreciate you!

December 11, 2021

Dealership Rating
Employee Rating

Pate is an exceptional service advisor. He ordered mt replacement tail light assembly, arrived the next day. I was first in line the next day for install and it only took 40 minutes. Two Rivers is the More

by marathon911
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2021

Two Rivers Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Please let us know if there is ever anything else we can do for you! Have a great day!

November 12, 2021

Dealership Rating
Employee Rating

Very easy to work with, good customer service and facility is clean. The staff are friendly and informative. More

by Proserve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 14, 2021

Two Rivers Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

October 02, 2021

Dealership Rating
Employee Rating

Always happy with the service performed at deal. Always a good group to deal with. More

by John’s Mustang
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Taylor

Oct 04, 2021

Two Rivers Ford responded

Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2021

Dealership Rating
Employee Rating

I am treated like high end vehicle dealer would. They compare to the service I receive from the Porsche dealership. Top notch. They are people you can have a relationship with. Personalized service. More

by marathon911@icloud.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 04, 2021

Two Rivers Ford responded

Thanks for the kind words and 5 star review. Our motto is to treat every customer like family, because you ARE family! Safe travels and see you on the road.

July 10, 2021

Dealership Rating
Employee Rating

Very professional, helpful, quick tuen around. Gave me great price, advice in a timely manner. I'll be back for all my service needs. Thank you More

by nedra_downs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 14, 2021

Two Rivers Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for choosing Two Rivers Ford Inc, and we hope to see you again soon!

June 28, 2021

Dealership Rating
Employee Rating

Pate the service advisor has been more than nice dealing with an issue we have dealt with for about months. Good follow up Take good care of me when come in for service. I do miss the Quick Lane but I w More

by Tandjbishop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

June 09, 2021

Dealership Rating
Employee Rating

I've known John Q. for nearly 20 years and can't say enough about his honesty and what a pleasure it is to doing business with him again. I love my 2021 King Ranch F-150 and still have my 2010 F-150 XLT More

by swebb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Qualkinbush

Jun 13, 2021

Two Rivers Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to John here at Two Rivers Ford Inc! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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