Pat Smith
Pat Smith at Owatonna CJDR Ford Lincoln

Pat Smith

Service Advisor

Owatonna CJDR Ford Lincoln

1001 Hoffman Dr NW
Owatonna, MN 55060

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4.7
344 Reviews
4.7

344 Reviews

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344 Reviews of Pat Smith

March 22, 2026

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Employee Rating

Was satisfied with the work only thing was we didn’t get an estimate before we made the appointment that’s on us More

by Darrellcindyf
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

March 09, 2026

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Employee Rating

Christina went out of her way to help me get my RAM towed from Rochester and into the shop for repairs. The technician did a great job getting my truck repaired quickly and it runs great! The cost of re More

by Dan N
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

March 09, 2026

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Employee Rating

Appointment easy to make long wait on service good explanation fair prices good diagnosis average More

by Pat
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Service Communication
Recommend Dealer
Yes

March 04, 2026

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"Had a great experience at the dealership, friendly staff provided excellent service and treated me well." More

by Jefflensee
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer

February 13, 2026

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It was quick and the staff was very friendly. Highly recommend the service at the dealership. More

by Scott Buscher
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

February 02, 2026

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Employee Rating

Friendly, on time, knowledgeable, great to get fast oil change, have shuttle if needed, good location for me. More

by Sue
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Recommend Dealer
Yes

Other Employees Tagged: Gregg Higgins, Cristina Berrier

January 06, 2026

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Employee Rating

Scheduled 20,000 mile check, oil change, tire balance and rotation, PLUS had a charging fault that had just occurred that was unscheduled. All was completed More

by MN Mike
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

December 31, 2025

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Employee Rating

Love you the service drive up to the door pull in 10 minutes later ready to go! More

by Dave
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

December 27, 2025

Dealership Rating
Employee Rating

They don't have qualified personnel. My experience was that I took my car in for an electrical problem, and they made me spend $600, claiming it was the battery, but that wasn't the prob More

by tremors_24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bruce Meyer, Cristina Berrier

December 25, 2025

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Employee Rating

We have been customers for many years and the service we receive has always been first rate. More

by Ron
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Recommend Dealer
Yes
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