Pat Masone | Page 46

We had a great experience! We feel they really took care of us. Compared to other dealer experiences, Prestige Volvo is a dream. Without a doubt, they had our best interests in mind through the whole expe of us. Compared to other dealer experiences, Prestige Volvo is a dream. Without a doubt, they had our best interests in mind through the whole experience. More

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I found a 2008 XC70 on the internet and contacted Joel I found a 2008 XC70 on the internet and contacted Joel Casser. Joel responded very quickly with a phone call as well as a video email that was very I found a 2008 XC70 on the internet and contacted Joel Casser. Joel responded very quickly with a phone call as well as a video email that was very accurate. I setup an appointment for the following Saturday. This was my first visit to Prestige Volvo and it was a great experience. All personnel were friendly and helpful. No one pressured me at all. I have visited several Volvo dealerships in NJ and Prestige is the best by far. I reside in Monmouth County and the travel time to Prestige was well worth it. Joel had a thorough knowledge of the XC70's features and answered all our questions during the walk around and the test drive. We agreed on a fair price and completed the deal quickly. I returned the following Saturday to pick up the vehicle. Joel had the car detailed and in excellent condition. Joel spent time with my wife and me sitting in the car to show us the car's features. This vehicle was serviced at Prestige by the prior owner. We asked for the service records. Joel provided an 8 page printout of the dealership service records for the vehicle going back to 2008. Pat had the financial paperwork all ready and we completed the paperwork very quickly. As another reviewer stated: If you are a serious buyer and they have what you want you will buy a car from this dealership. The icing on the cake was Joel even gave us Gund teddy bears for my son and his friends. I highly recommend this dealership and dealing with Joel Casser personally. I can't say enough about the excellent job Joel did for us. Thanks! More

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If you are looking for no pressure sales, quality vehicles, and helpful people, Prestige is the place for you. My wife and I recently purchased a used C70, the car was immaculate and well cared for, vehicles, and helpful people, Prestige is the place for you. My wife and I recently purchased a used C70, the car was immaculate and well cared for, which is why it was on the lot. My wife fell in love with the car and the staff at Prestige made the transition and the purchase as easy as possible. I would highly recommend Prestige Volvo and we will be back again. More

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Deborah Amster-Smith and Pat Masone.....what a team! We worked with both of these Prestige employees and found ourselves driving away in the perfect car for our family. To be very honest, there were many worked with both of these Prestige employees and found ourselves driving away in the perfect car for our family. To be very honest, there were many cars we were interested in buying and not all were a Volvo. It was the service, attentiveness,and overall willingness to please that won our hearts to purchase at Prestige Volvo. Deborah and Pat could not have been any more accommodating to our needs. Having purchased many cars, we found there are good and bad experiences as well as salespeople......Deborah and Pat happen to be the best! We HIGHLY recommend this dealership and especially, Deborah and Pat! Debra and Mike Snyder More

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Excellent experience from the time I walked in the door to the dealership to when I drove my new XC90 off the lot! PJ Lee was straight-forward and a pleasure to work with and Pat Masone made closing the d to the dealership to when I drove my new XC90 off the lot! PJ Lee was straight-forward and a pleasure to work with and Pat Masone made closing the deal a very smooth experience! Highly recommended! More

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The dealer gave me excellent service it was a smooth transaction from beginning to end I am Very pleased with the service. I will recommend the dealer to other people. transaction from beginning to end I am Very pleased with the service. I will recommend the dealer to other people. More

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Simply stated, my experience with Presetige Volvo was the best car buying experience I have ever had. Deb Smith was especially warm, helpful, and quick to respond to my questions and inquiries. She was, with best car buying experience I have ever had. Deb Smith was especially warm, helpful, and quick to respond to my questions and inquiries. She was, without a doubt, the best salesperson I have ever dealt with. I recommended her unequivocally. Marc Apirian and Pat Masone were similarly helpful and worked with me on getting the right vehicle at the right price. I wholeheartedly recommend Prestige Volvo for anyone's next car purchasing experience. More

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had a very good experience at prestige. todd garno was extremely professional, friendly, and patient with all my questions. never felt rushed. car was ready when it was suppose to be. pat masone was equ extremely professional, friendly, and patient with all my questions. never felt rushed. car was ready when it was suppose to be. pat masone was equally professional and explained the lease so as i could easily understand everything. pat had everything ready for me and i did not have to waste a lot of time. my overall experience at prestige was very favorable and i would not hesitate to recomment this dealership. More

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Mr. Jay Rosen(Service Manager), Mr. Pat Masone(Business Manager) and Mr. Rich Curto(Sales Consultant) are all OUTSTANDING! Mr. Rosen talked to me about Volvo's excellent performance, reliability, safety/se Manager) and Mr. Rich Curto(Sales Consultant) are all OUTSTANDING! Mr. Rosen talked to me about Volvo's excellent performance, reliability, safety/security, and Volvo's 5 year scheduled maintenance. His input inspired me to purchase a 2012 Volvo XC60 crossover SUV. Mr. Curto is honest and aims to please. He will make sure you get exactly what you ask for. Mr. Masone is also a man of integrity. He does not try to trick you with financial bait-and-switch tactics when it is time to close the deal. I felt very comfortable working with all three gentlemen. They are very professional. My buying experience was more than I could have asked for. I am now a Volvo customer for life!!!! More

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At 32 years old, I've been leasing cars for 10 years now and have driven a Chevy Trailblazer, Lexus IS250 and most recent was my 4 door Honda Accord. Due to circumstances beyond my control, I was let go fr and have driven a Chevy Trailblazer, Lexus IS250 and most recent was my 4 door Honda Accord. Due to circumstances beyond my control, I was let go from my job towards the end of March 2012. I moved back in with my parents in Cedar Grove, New Jersey for the first since I left for college at 18 years old. It wasn't easy, but I had to do what I could financially. Therefore, with my Honda lease expiring in July 2012 I now have a lot of free time to look for a new car, while looking for a new job as well. I am honest when I say that since I was torn between a sports car, crossover, suv, FWD, 4WD, AWD, and most of all price, that there were a lot of options out there. I went to Lexus, Infiniti, Ford, Kia, Chevrolet, GMC, Acura, BMW, Hyundai and Honda over the month of April and May. I narrowed down my final options to the Lexus IS250, Infinity G37 and Ford Edge Limited. THIS DECISION WAS KILLING ME!!! "WAIT A SECOND...VOLVO!!!" "DO THEY HAVE ANYTHING NICE IN MY PRICE RANGE???" So I decided to drive to the closest dealership which was about 20 minutes away. All the others were within 5 minutes and let me say EXTREMELY FORCEFUL TRYING TO GET ME IN A NEW CAR. I hate being pressured into sales and as a Property Manager for high end rental homes, I know how sales can be. That pushy method is old and doesn't work anymore. If anything people want nothing to do with you. If you have a great product at the right price, it will all fall into place with the customer. So my first visit was in early June, in the afternoon and I was wearing adidas jogging pants with a t-shirt. My first thought was these guys like all the other high end dealers I visited wont talk to me unless I say something first. Well, complete opposite. I was greeted by their secretary who was very charming and instantly asked what I was looking for and she got me Jeff Barish who was a sales and leasing consultant. He treated me with the utmost respect and class and told me all about the T5-S60 along with the new T5 due to be out soon which will be 4WD and be cheaper than the T6-S60. So then he took me on a test drive in the AWD 300hp T6. I fell in love in an instant. High class, sporty, so much power, great handling with curbs and great Torque. Everything about this was quality. Jeff knew everything about the car and when we got back told me the numbers. I didn't fight because I knew with what I was looking at that would be the price range. Anyway, 3 weeks later I send an email to the sales managers and let them know my final 3 options which were the Lexus IS250 and Infiniti G37. I immediately got replies and calls from Marc Apirian, Matthew Haiken and Pat Masone. They told me what they could do and IT WORKED!!!! I went in to test drive the FWD version which was in the price range I needed with a new salesman names William. MY original salesman Jeff was away for a week vacation. So this new man William was just as incredible. He was so easy to talk to and made me feel even more comfortable. He spoke about his sales history and where he came from. We had to drive to a private lot to see the exact car and he did not rush me one mili-second. He said "Id rather be with you, than in the showroom." That made me feel very valued. Well, I signed the next day and I love my new 2012 black on black T5 S60. ABSOLUTELY INCREDIBLE!!! THANK U SO MUCH PRESTIGE. I'm only 32 and we have many years ahead of us to do business. More

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