Parker Rutherfurd
Parker Rutherfurd at Autonation Subaru Carlsbad
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Parker Rutherfurd

Express Service Advisor

Autonation Subaru Carlsbad

5500 Paseo Del Norte
Carlsbad, CA 92008

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5.0
16 Reviews
5.0

16 Reviews

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16 Reviews of Parker Rutherfurd

December 21, 2024

Dealership Rating
Employee Rating

I didn’t interact with Subaru but I imagine they would be great to work with. I love dealerships in general as they are always looking out for my best interest. More

by Lord Balzac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Montoya , Lester Cochran, Chris DeSalvo, Melissa Freese, Haleigh Graham, Kevin Kartchner, John Loss, Dallas Pohto, Filip Wisniewski

May 27, 2024

Dealership Rating
Employee Rating

Great service, pleasant staff - they care about their customers. I really like that they provide text message and in person updates when I take my vehicle in for servicing. More

by jenadi22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexander - Service Department

May 29, 2024

Autonation Subaru Carlsbad responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

May 15, 2024

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my service representative was excellent. He was very courteous. I don't know who the technician was but I received a video explanation of his assessment regarding filter elements and diagno More

by Luther
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Recommend Dealer
Yes
May 16, 2024

Autonation Subaru Carlsbad responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to stop by if you ever need any more help.

May 15, 2024

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Employee Rating

This is specific to Service Dept. Parker is very helpful in scheduling service and keeping the customer informed on the progress and cost. More

by Amara
Service Price Transparency
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Recommend Dealer
Yes
May 17, 2024

Autonation Subaru Carlsbad responded

Hello Amara, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

February 26, 2024

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Very friendly and great experience buying. Gave me a good deal on a wrx and made the process easy and explained everything well. More

by Nathan
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Tim Anderson, Don Elliott, Haley Lang, John Loss, Sean Madrid, Christy Vogel, Filip Wisniewski

Feb 28, 2024

Autonation Subaru Carlsbad responded

Hi Nathan, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 18, 2023

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Employee Rating

Prompt, alert, very helpful service. Team is eager to initiate arrival details and get my Forester in the queue. Waiting area is calm, nicely furnished for busy guests. More

by JOHNC12
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Recommend Dealer
Yes
May 19, 2023

Autonation Subaru Carlsbad responded

John, we appreciate your kind feedback about our prompt and helpful service team. Thank you for trusting Bob Baker Subaru with your Forester and please don't hesitate to reach out the next time we can be of assistance!

April 13, 2023

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Employee Rating

Parker was a gem! So helpful! I would definitely come back for future service needs. More

by ANNECARRIER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Yuri Ganzha

Apr 17, 2023

Autonation Subaru Carlsbad responded

We're so glad Parker was helpful to you during your visit, Anne! Thanks for the kind review and please don't hesitate to reach out if our Bob Baker Subaru team can be of service again in the future!

April 12, 2023

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Employee Rating

Parker did a wonderful job taking care of my vehicle and communicating what was happening regarding the services provided. This is my go-to dealership for service! More

by Mr.Blay
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 14, 2023

Autonation Subaru Carlsbad responded

Mr. Blay, we appreciate your kind words and are thrilled that Parker provided excellent care for your vehicle. Thank you for choosing Bob Baker Subaru as your go-to dealership for service. We look forward to seeing you again soon!

April 05, 2023

Dealership Rating
Employee Rating

Great customer experience - able to wait at the lounge at a considerable amount of time! More

by PMT1007
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kartchner

Apr 06, 2023

Autonation Subaru Carlsbad responded

We appreciate your kind words and hope we can see you again for a five-star experience! Please don't hesitate to reach out if you have any concerns to share with our team. Thank you! - Bob Baker Subaru

February 27, 2023

Dealership Rating
Employee Rating

Parker was great in greeting and dealing with the issue! Thank you so much, spider man. More

by SAM2KIM
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Recommend Dealer
Yes
1

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