Paolo Castro
Paolo Castro at Mercedes-Benz of Boston

Paolo Castro | Page 12

Business Manager

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.8
153 Reviews

My name is Paolo Castro and my passion for the Mercedes-Benz brand began at a very young age. My first exposure to a Mercedes-Benz was my father’s E-class 300 diesel. I loved it! I am from a large family, as I am one of 14 children. While I was born in Manila, Philippines, I grew up in California. I made the transition to Boston in May 2013 to be closer to family. I have been fortunate to have 10 years of experience working with guests and assisting them with “putting dreams in driveways.” I strive to provide a positive and no-pressure car buying experience. I am proud to be a part of Mercedes-Benz of Boston and I look forward to working with you.

4.8

153 Reviews

Write a Review

153 Reviews of Paolo Castro

February 21, 2018

Dealership Rating
Employee Rating

Exciting and wonderful Thank you again for such a great smooth stress free experience! I couldn't be more happy with my purchase! I appreciate everything you all have done t More

by Bekkuh211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashmael Brun

Feb 21, 2018

Mercedes-Benz of Boston responded

Many thanks for this terrific feedback! I'm delighted to learn that you enjoyed working with Paolo and Ashmael. Please don't hesitate to reach out if we may assist you in the future. Best, Jeff Davis, General Manager

February 16, 2018

Dealership Rating
Employee Rating

From start to Finish. From the first phone call until the end of the transaction was a wonderful experience. Paolo was absolutely a phenomenal salesperson. He paid atte More

by Les1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Business manager and ash.

Feb 16, 2018

Mercedes-Benz of Boston responded

Thank you! Your kind words are greatly appreciated. It is so rewarding to know that Paolo and our team were able to provide you with such a positive experience. Thank you for your business, and please let us know if we may assist you again in the future! Best, Jeff Davis, General Manager

January 05, 2018

Dealership Rating
Employee Rating

Herb Chambers Mercedes of Boston Can Move Quickly This dealership has its act together. I went to see them and within two hours they had located an offsite car with all of the features and colors tha More

by Gerald Entine
Friendliness
Recommend Dealer
Yes
Jan 05, 2018

Mercedes-Benz of Boston responded

Thanks so much for leaving us a review, Gerald! I'll be sure to tell Paolo, Jhonathan, and Kris what a great job they are doing! Many thanks and happy driving! Happy New Year! Jeff Davis, General Manager

January 10, 2017

Dealership Rating
Employee Rating

Yet another hassle-free experience at MB of Boston It was at that point of my lease again where I was provided the opportunity to terminate my current lease of a 2014 model and lease a new 2017 model. More

by Mountax
Recommend Dealer
Yes
Jan 11, 2017

Mercedes-Benz of Boston responded

Thank you! We appreciate you leaving such a kind review. We think Paolo is great, and we're glad you did too! We value your business and please let us know if we can assist you in the future. Best, Jeff Davis, General Manager

September 25, 2015

Dealership Rating

New lease Both Paolo and Maged were very pleasant and knowledgable. Even as a return customer they went through every aspect of the service area and the new car More

by R's GLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2015

Mercedes-Benz of Boston responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Maged and Paolo were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Jeff Davis, General Manager

September 11, 2015

Dealership Rating

Excellent Paolo Castro was excellent. Made my new lease purchase easy. Would recommend Paolo to my friends and family. Also a shout out to Kris Ricupero busine More

by Gsmith88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kris Ricupero , Kris Ricupero

Sep 11, 2015

Mercedes-Benz of Boston responded

On behalf of all the team here, I would like to thank you for choosing us for your automotive needs. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Jeff Davis, General Manager

August 21, 2015

Dealership Rating

Awesome Sales Rep I have worked with Paolo on my two leases from Mercedes Benz of Boston. For my first lease I was new to leasing and he was new to that dealership we h More

by Jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2015

Mercedes-Benz of Boston responded

Thank you, Jenny, for taking the time to recognize Paolo. I'm so glad to know he was able to assist you with your first and second lease. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager

August 17, 2015

Dealership Rating

Great service! Paolo had help us purchased and leased two cars. He is consider and taking good care of his customers. I will highly recommend him to new buyers! More

by yifeiwang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2015

Mercedes-Benz of Boston responded

Thank you so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. We value your business and look forward to serving your automotive needs for many more years to come! Best, Jeff Davis, General Manager

August 17, 2015

Dealership Rating

Great Experience! Many thanks to Paolo Castro and Umer Iqbal for their knowledge and assistance in helping me get a great deal on a car I love! More

by MCMMVY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Umer Iqbal

August 14, 2015

Dealership Rating

good place I had a great deal with Paolo Castro last few days. He helped me a lot with it. This is really a nice place to make a right choice! More

by Amg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2015

Mercedes-Benz of Boston responded

Thank you so much for taking the time to give us this wonderful feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We value your business and look forward to serving your automotive needs for many more years to come! Best, Jeff Davis, General Manager

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