Pam Turner
Pam Turner at Jim Coleman Honda
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Pam Turner

Warranty Administrator

Jim Coleman Honda

12441 Auto Dr
Clarksville, MD 21029

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11 Reviews

Dealership Experience

20 yrs, 5 mos

Industry Experience

30 yrs

Languages Spoken

English English

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11 Reviews

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11 Reviews of Pam Turner

August 05, 2022

Dealership Rating
Employee Rating

From the moment I pull up to the dealership, I have a super comfortable feeling. I am greeted with a friendly smile and then taken care of quickly. In and out. The work on the vehicle is always top no More

by ericphawkes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Murray, Purvis Burke, Cliff Webb , James Artis, Steve Seely

September 13, 2019

Dealership Rating
Employee Rating

First Service Appt This was our first time going to Jim Coleman for service of our Honda and it was painless! Pulled right up and was greeted and checked-in. Service b More

by K.M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Murray, Purvis Burke, Cliff Webb , James Artis, Steve Seely

December 13, 2018

Dealership Rating
Employee Rating

Great service Everyone there is very helpful and I appreciate their attention to detail. Fixed my problems. Thanks Sam Wu, got my problem resolved. The best group More

by B2b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Chads, Tim Murray, Purvis Burke, Cliff Webb, Tim Kral , James Artis, Steve Seely, Sam Wu

Dec 16, 2018

Jim Coleman Honda responded

Thank you for the fabulous feedback. We are overjoyed to hear that our team took excellent care of you and Sam and our technicians went above and beyond. We appreciate the kind words. We will see you next time. Drive safe!

June 05, 2018

Dealership Rating

Great Service, as always I have always had the BEST in class service from Jim Coleman Honda service. Never take my car anywhere else. Service staff is the best I have experie More

by ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Murray, Purvis Burke, Cliff Webb, Tim Kral , James Artis, Lonnie Mazza, Steve Seely

Jun 08, 2018

Jim Coleman Honda responded

Thank you for the fabulous feedback. We are thrilled to see that you always have such a great experience with us. We're overjoyed to hear our team provides you with fabulous service each time and take wonderful care of you. We'll see you next time. Thank you again and have a great week!

May 31, 2018

Dealership Rating
Employee Rating

Ravi displayed excellent customer service Ravi was very knowledgeable about the truck we purchased. He made me and my wife feel very comfortable with our discussion on purchase. I will be reco More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ravi Gowda , Kean Thompson

Jun 04, 2018

Jim Coleman Honda responded

Thank you for the lovely feedback. We are so pleased that you had a great experience with us. We are so glad to hear that our team took excellent care of you and you were so happy with your visit. We will see you next time. Drive safe!

October 28, 2016

Dealership Rating
Employee Rating

Best service team in town thank you Purvis I have a 2014 Honda Ridgeline in which the headliner was coming loose. I appreciated the concern to Purvis in the service department who then interned More

by Brody1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Purvis Burke , Kevin Cohan, Lonnie Mazza, Steve Seely

Oct 31, 2016

Jim Coleman Honda responded

Hello and thank you for taking the time to leave us this great review. We are more than happy to provide all of our clients with top-notch service as our client's safety is our #1 concern. We certainly hope you think of us again the next time you need a professional touch. Have a great day.

August 29, 2016

Dealership Rating
Employee Rating

Had an excellent experience We purchased a Honda Accord from Dion, at first I was surprised when he was on the phone while he was with us, but then realized that he was on the ph More

by cwright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Proscia , Dion Calloway

Aug 31, 2016

Jim Coleman Honda responded

Thanks for sharing your excellent experience with us. At Jim Coleman Honda, it is our goal to provide our guests with an easy, stress-free care buying experience that they can enjoy. Dion always treats our customers with respect and makes sure he's always available to answer their questions and help them with anything they need. We're thrilled to hear how much you appreciated his professionalism, and hope it impacted your buying experience. We hope you enjoy your new vehicle now and for many more years to come!

May 24, 2016

Dealership Rating
Employee Rating

Air bag repair and service They went over the top to get his car in for air bag service and other recommended service. They worked around our schedule and very extremely helpful More

by Snoatrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2016

Jim Coleman Honda responded

Thanks for the review. At Jim Coleman Honda, we always do everything we can to ensure our customers get any necessary repairs done correctly and quickly, so they can get back on the road safely. It was our pleasure to help get your vehicle in and service the air bags so you can travel with peace of mind. If you ever need any other service on your vehicle, don't hesitate to give us a call!

October 21, 2015

Dealership Rating

Convenience with a Smile When I arrived at the dealerships service department I was greeted with a warm welcome and a wealth of knowledge about me vehicle. I received fast and More

by miltondarby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2015

Jim Coleman Honda responded

Thank you so much for the wonderful review! The staff in our service department are an amazing crew and definitely know their stuff when it comes to automotive repair and upkeep! We're delighted to hear they provided you with a warm greeting and shared their expertise with you during your visit! If your ever require assistance with your vehicle in the future, please don't hesitate to stop by Jim Coleman Honda! We would love to see you again! Have a great day!

April 07, 2015

Dealership Rating

store and shop john panetta was super and the service was great I highly recommend them all! great place great service and nice seating areas free coffee clean and n More

by happy old lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Albury, John Panetta

1

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