Paine Bone

My brother, who is partially disabled, has taken his 2018 Hyundai, to Wilson County Hyundai for repeated engine issues. Every time they charge another $185 for a diagnostic fee and then $185 per hour for lab Hyundai, to Wilson County Hyundai for repeated engine issues. Every time they charge another $185 for a diagnostic fee and then $185 per hour for labor. A few weeks ago he took it in due to engine issues and was charged over $500 for a $35 part and 1/2 hour of labor. When I went back with him to question the charge, the service person said that was their policy. To charge a diagnostic fee every visit, $ 50 shop charge and $185/hr. for labor. I asked how they sleep at night charging someone over $500 for a $35 part and 1/2 hour of labor. No response. In the past 6 months, my brother has spent almost $2k in engine repairs and the car still burns oil. My brother has been a loyal Hyundai customer for 18 years and they do not care. I emailed the owner, Paine Bone, and never even got a response. Needless to say, we will never set foot in a Hyundai dealership again. We went last week and bought my brother a 2025 Toyota Corolla. Stay clear of Hyundai and this dealership as they are crooks! More

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Always a great experience working with the Bone family dealerships. Have purchased multiple vehicles there. dealerships. Have purchased multiple vehicles there. More

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They did everything they could to get us in our dream vehicle. Tom and Dylan were both extremely helpful and made it like no other dealership experience we’ve ever dealt with. vehicle. Tom and Dylan were both extremely helpful and made it like no other dealership experience we’ve ever dealt with. More

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This was my second vehicle I have bought from Wilson County Hyundai. They are always great. I appreciate the extra steps they take for each customer. Very personal experience, I never feel like “just th County Hyundai. They are always great. I appreciate the extra steps they take for each customer. Very personal experience, I never feel like “just the next customer”, they make you feel like a friend. Matthew made everything easy. Tom explained everything and made sure I understood all my paperwork. Paine made sure everything was going smoothly from the start. I even had one of the service writers, Jessica, come say hi and congratulate me on my new purchase and that she was looking forward to helping me in the future with any needs I might have in the service department. Exceptional crew! More

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Rob and the entire staff of Wilson Co Hyundai were great. Wasn’t the least bit pushy but was there to answer any questions we had. I never get too excited about having to buy a car but Rob made the process s Wasn’t the least bit pushy but was there to answer any questions we had. I never get too excited about having to buy a car but Rob made the process simple and easy. Highly recommend More

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Andrew was knowledgeable and more than courteous and friendly. Great walk through on the Ionia 5 system. friendly. Great walk through on the Ionia 5 system. More

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They were friendly, knowledgeable and quick in all aspects of my experience. Walker on at 11:00 and drove off by 4:00. aspects of my experience. Walker on at 11:00 and drove off by 4:00. More

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We have now purchased four cars from Wilson County, two new and two used. We don’t live locally and the sales and management team has always made the trip worthwhile and the purchasing process a pleasure. new and two used. We don’t live locally and the sales and management team has always made the trip worthwhile and the purchasing process a pleasure. Andrew is knowledgeable and patient. His goal is to place his customers in the right vehicle for their needs. Our thanks to Paine Bone and the entire Wilson County Hyundai teams for setting the gold standard for Automotive Dealerships. More

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Paine referred my husband and I to Andrew. He was absolutely wonderful. He took the time to not only find us a good deal on the perfect car, bit also explained everything from the financial p He was absolutely wonderful. He took the time to not only find us a good deal on the perfect car, bit also explained everything from the financial part of the deal to how to work all the features of the car. He even told me I could back anytime I had a question. I did have to go back the next day because I forgot how to do something and again he was friendly and took his time to not only explain it again, but also we did another test drive so I could actually see how to do it, instead of him just telling me again. I would and in fact, already have recommend Wilson County Auto to friends! The whole experience has been very good! I really appreciate Paine, Andrew and Tom Harmon ( the business manager) for everything they did!! More

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Paine hooked me up with Andrew. Andrew went above and beyond. Tom made it all happen! Andrew went above and beyond. Tom made it all happen! More

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