Paige Earls

Car advertised as excellent condition. Car has several issues and is one month later currently broke down with a failed alternator. Exhaust was cracked had to be rewelded. Car on purchase Car has several issues and is one month later currently broke down with a failed alternator. Exhaust was cracked had to be rewelded. Car on purchase had a timing chain cover leak. All of these on the inspection report I was given were listed as passed. The exhaust crack was directly at the x pipe leading me to believe this was ignored and the report is fudged and I was lied to. As mentioned before the alternator failed and the car is currently inoperable without risking getting stranded or risking misfires. I also still do not have my temporary tags even though I received a title complete notice. I requested an inspection Report. The reality of the state of the car and the report leads me to believe the books are cooked. Loui’s excuse is “the car is 18 years old” hand waving away my concerns. The buying experience was equally as bad. My sales lady was very dismissive seemed to not care I was here to purchase my dream car. Was regularly vaping the entire time I was buying the car, extremely unprofessional. And the vehicle upon arrival was unwashed and not out front, even though I had given 6 hours notice I would be coming from Denver to look at the car. The excuse was “I can’t drive manual” I’m sure there are several people you could have gotten within 6 hours to wash and pull the car around front. Nightmarish experience all around. The vehicle is a 2008 GT500 with 38k miles. The car has less than 800 miles since purchase. More

by Nathan Verified Customer Verified Customer

Print

I have had very good dealings with Phil Long Hyundai the last couple of years. I haven’t had a single problem with them, its always easy to get an appointment within a couple days. David Moore (service advi last couple of years. I haven’t had a single problem with them, its always easy to get an appointment within a couple days. David Moore (service advisor) is awesome and very helpful. I would and do recommend this dealership all the time. More

by midnightfirellc Verified Customer Verified Customer

Print

Luis is a man who kept his word. I respect and appreciate that. All employees with whom I have had contacct were very pleasant, helpful, polite, and a pleasure to deal with. Tha I respect and appreciate that. All employees with whom I have had contacct were very pleasant, helpful, polite, and a pleasure to deal with. That culture starts at the top. More

by 8860AKT Verified Customer Verified Customer

Print

Great experience, welcoming and knowledgeable. We appreciated our sales person Christian. Recommended to use this Hyundai dealership We appreciated our sales person Christian. Recommended to use this Hyundai dealership More

by saylorsuarez Verified Customer Verified Customer

Print

Terrible customer service and people skills. Also, while my wife was trying to get information and employee she was on the phone with decided he wanted to curse at her and yell at her over the p Also, while my wife was trying to get information and employee she was on the phone with decided he wanted to curse at her and yell at her over the phone. More

by COLTENARFORD Verified Customer Verified Customer

Print

Service team was excellent and helped me to ensure the car was taken care of. Paige was my seals representative and got me the car I wanted! car was taken care of. Paige was my seals representative and got me the car I wanted! More

by ANNEWHITAKER13 Verified Customer Verified Customer

Print