Paapa Grantson

Had a great experience purchasing my used vehicle at Fitzgerald. I would highly recommend M.J. (salesman) and the highly professional staff. Fitzgerald. I would highly recommend M.J. (salesman) and the highly professional staff. More

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We test drove the vehicle long before buying it due to some questions about the ownership history, it not being advertised as having a warranty, and we wanted the price to be dropped by an additional $100 some questions about the ownership history, it not being advertised as having a warranty, and we wanted the price to be dropped by an additional $1000. Our email with our questions and concerns was forwarded to the GM (the previous owner). We ended up getting a short warranty, clarification on our ownership concerns and the $1000 off. We did stipulate that we wanted a complete owner’s manual just like if the car was new. Michael Worthington personally drove approximately 2 hours to deliver the book, but it is missing the case and all inserts. When our tags arrived they were not as promised, which is the standard 2 year tags. We have been ping ponged to a bunch of people to rectify this issue, but it still isn’t fixed. We want the rest of the owner’s manual components and the 2nd year added to our registration. To be clear, the issues we are currently having are not Michael Worthington’s problem; he was a joy to work with, and he went way above and beyond. Please fix the issues. More

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I have never bought a car before and was nervous and confused but Ronnie and Paapa were a delight and extremely helpful in guiding me through the purchase! 10/10 recommend them both! confused but Ronnie and Paapa were a delight and extremely helpful in guiding me through the purchase! 10/10 recommend them both! More

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James and the the team at Fitzgerald in Annapolis were wonderful to work with! I went in dreading the test driving and sales experience, and wound up actually enjoying working with James to find the right wonderful to work with! I went in dreading the test driving and sales experience, and wound up actually enjoying working with James to find the right vehicle for me. Couldn’t be happier with the outcome! More

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This is my second time working with Chris. I met him several years ago when I drove off your lot with a Mazda 6 (wonderful car!). This time around, I was thinking about an MX5. Chris was ju I met him several years ago when I drove off your lot with a Mazda 6 (wonderful car!). This time around, I was thinking about an MX5. Chris was just as terrific to work with as I remember. He got me into a test drive on a soft top and helped me arrange to get an RF down from Frederick to drive as well. Warm and professional, he got into both of these smaller cars with me and was a wonderful guide to learning about them. I did end up driving away in the RF and have been more in love with it every time I get behind the wheel. It’s no wonder that he has been with Mazda for the long career he has enjoyed. I can’t thank him enough for his patience and knowledge as I made one of the easiest decisions I can remember to select this car. Anyone would be most fortunate to have Chris on their side when buying a car! More

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I always have a great experience at Fitz. Michael is a pleasure to work with too! Michael is a pleasure to work with too! More

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Very helpful and thoughtful. No pressure, just friendly good service. I am pleased with the experience overall- No pressure, just friendly good service. I am pleased with the experience overall- More

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This was an excellent experience. Julian Connor and the other staff worked together to make my purchase and trade-in go smoothly. They also followed up to address my questions and fin Julian Connor and the other staff worked together to make my purchase and trade-in go smoothly. They also followed up to address my questions and final details, staying in touch to keep me up to date. The pricing for my purchase and trade-in were highly competitive. I recommend this dealership and Mr. Connor. More

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The dealership was amazing, so many kind people. Love their snack area and how everything is ever clean. Chris was so helpful in many ways. I’m a first time car owner and Chris explained everything Love their snack area and how everything is ever clean. Chris was so helpful in many ways. I’m a first time car owner and Chris explained everything so well without making me feel too overwhelmed. The best car salesman in the business. Which leads me to how management plays a great role that day. I met Jeff and Paapa amazing leadership, commitment, and compassion for the job and their team. Best dealership I ever went to and worth the drive. Hope to continue business with them in the near by future. Thank you for everything you do. More

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Julian, relates to the customer. He is very diligent in helping a customer get a vehicle that is satisfactory and it won't financially drain you. Possesses a strong positive vibe whi He is very diligent in helping a customer get a vehicle that is satisfactory and it won't financially drain you. Possesses a strong positive vibe which helps to remove the stress of buying a car. He changed my view on car salesmen. Julian is clear, upfront, informative, knowledgeable and patient. Respect. More

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