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POOJA THAKUR
POOJA THAKUR at Niello BMW Elk Grove

POOJA THAKUR | Page 3

SALES PROFESSIONAL

Niello BMW Elk Grove

8580 Laguna Grove Dr
Elk Grove, CA 95757

5.0
46 Reviews

As a dedicated sales professional at BMW Elk Grove, I am passionate about helping clients find the perfect vehicle to fit their needs and lifestyle. I pride myself on delivering a personalized and seamless buying experience. Outside of work, I enjoy hiking, reading books, and taking on new adventure sports to challenge myself and stay active. Whether you're looking for a new car or just want to chat about your favorite outdoor activities, I'm here to help!

5.0

46 Reviews

Write a Review

Dealership Experience

1 yr, 7 mos

Industry Experience

1 yr, 7 mos

Languages Spoken

English English

Hindi Hindi

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46 Reviews of POOJA THAKUR

March 12, 2026

Dealership Rating
Employee Rating

Friendly and informative sales staff. Dealer adds stolen vehicle tracker onto price of vehicle which is a huge profit item. More

by roberthing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ELISA GALA, ALEXIS GALINDO

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Mar 13, 2026

Niello BMW Elk Grove responded

We're sorry you didn't have a 5-star experience, Robert, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

March 12, 2026

Dealership Rating
Employee Rating

Miss Pooja was so friendly and helpful, I love my new car, I will recommend you to my friends, i appreciated everyone’s help for getting my new vehicle More

by FAROK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ZACHARY WALLACE

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Mar 12, 2026

Niello BMW Elk Grove responded

It’s wonderful that Pooja was so friendly and helpful during your BMW X3 purchase. We’re thrilled you love your new car and appreciate you recommending us to friends. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

February 26, 2026

Dealership Rating
Employee Rating

Wonderful experience! Great sales people and finance staff. We love our beautiful new car. Thank you. More

by reid2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramsey and Jacob

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Feb 26, 2026

Niello BMW Elk Grove responded

Our team is delighted to hear about your experience with our sales and finance staff. Congratulations on your new BMW X3. If you need anything, Pooja is here to help. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

February 26, 2026

Dealership Rating
Employee Rating

Pooja was very helpful and coordinated an online purchase of a new X5 and delivery to the bay area without issues. More

by Allen
Recommend Dealer
Yes
Print
Feb 26, 2026

Niello BMW Elk Grove responded

Delighted to hear that POOJA’s support made your online X5 purchase and Bay Area delivery seamless. Thanks for trusting us with your remote order. Enjoy your new BMW X5! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

February 26, 2026

Dealership Rating
Employee Rating

Our salesperson Pooja was very helpful and led us through the purchase process, including a trade-in , very smoothly. I do not appreciate having to pay for preinstalled stolen vehicle protection system tha More

by roberthing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ELISA GALA

Print
Feb 27, 2026

Niello BMW Elk Grove responded

Robert, we are so glad that Pooja had the opportunity to work with you, but we are sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? Thank you for your time, and hopefully, we can get to the bottom of this. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

February 18, 2026

Dealership Rating
Employee Rating

I had a great time with Pooja she was very knowledgeable regarding the process of the loan and the handling of the loan process and information to best get me the right amount of loan I could afford and she More

by sharonbarron06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Feb 18, 2026

Niello BMW Elk Grove responded

Knowing that POOJA guided you through financing details and explained every feature of your BMW 530 so thoroughly is fantastic. We will share your praise with her to recognize her hard work. Thanks for sharing and congratulations on your new car! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

February 01, 2026

Dealership Rating
Employee Rating

Pooja was AMAZING! She was there every step of the way from initial contact to final pictures. I was dealing with multiple dealerships and one of the reasons for my fi More

by chatancharan58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Feb 01, 2026

Niello BMW Elk Grove responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello BMW Elk Grove. We look forward to having you as one of our valued customers for many more years to come! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

January 30, 2026

Dealership Rating
Employee Rating

My experience was great with niello bmw Pooja thakur madam help me alot to grab the deal More

by sehajthabal34
Recommend Dealer
Yes
Print
Jan 30, 2026

Niello BMW Elk Grove responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

January 29, 2026

Dealership Rating
Employee Rating

Very good person and helpful i think she is the best person in bmw pooja thakur know how to talk with customer More

by gurpreetsainigopu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Jan 29, 2026

Niello BMW Elk Grove responded

Thank you so much for choosing Niello BMW Elk Grove! Please let us know if we can be of any more assistance. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

January 29, 2026

Dealership Rating
Employee Rating

Pooja mam it’s helPs me a lot very good staff and I also buy next car bmw Elk Grove niello More

by Sainirajveer1717
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pooja Thakur

Print
Jan 29, 2026

Niello BMW Elk Grove responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

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