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PJ Caffrey
PJ Caffrey at Toyota of Des Moines

PJ Caffrey | Page 16

Internet Sales Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
199 Reviews

Customer satisfaction is my #1 priority and my goal is to make every customer a repeat customer! Voted 2024 CityView's Top Automotive Salesperson #ToyotaOfDesMoines #Let'sGoPlaces

Industry Experience

9 yrs, 3 mos

Specialties & Trainings

Internet Sales Manager

Certified Sales + Leasing Consultant

4.7

199 Reviews

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199 Reviews of PJ Caffrey

December 02, 2023

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Employee Rating

PJ and everyone involved with my purchase were amazing! They made the process seamless and went above and beyond to ensure I drove off the lot with confidence! I would HIGHLY recommend Toyota Des Moines! More

by Megan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClanahan, Justin Vos , Shelley, front desk

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Dec 04, 2023

Toyota of Des Moines responded

We are incredibly grateful for your kind words about PJ and our team at Toyota of Des Moines. It is our mission to create a seamless and enjoyable car-buying experience for our customers, and we are thrilled to hear that we exceeded your expectations.

December 01, 2023

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Employee Rating

PJ was a great Salesman from the beginning of the process in October through today 11/30/23 when we picked up our new Tacoma. More

by Joyce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon McClatchey , Joey Gatchel

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Dec 01, 2023

Toyota of Des Moines responded

We're thrilled to hear PJ made your car buying journey fantastic! We appreciate you choosing Toyota of Des Moines and wish you many happy miles in your new Tacoma.

November 29, 2023

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Employee Rating

Very pleased with total experience at Toyota. ..PJ was courteous and professional.financing was easy!. More

by jmhall54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 29, 2023

Toyota of Des Moines responded

Thank you so much for taking the time to share your positive feedback about your recent experience with us at Toyota of Des Moines. We are delighted to hear that you were pleased with the professionalism, courtesy, and expertise of our team members. Enjoy your new Toyota!

November 28, 2023

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Employee Rating

It was average. The only disappointment was they offered me $2000 less than what the online quote said for my trade and that was on the low side. I've had better ser More

by BRACELIN3
Recommend Dealer
No

Other Employees Tagged: PJ Caffrey

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Nov 29, 2023

Toyota of Des Moines responded

We appreciate your feedback! We do our best to offer the best price for trade ins and we are disappointed that you feel we fell short of that. We would like the chance to hear more about your experience. At your earliest convenience, please contact our General Manager, JP Phillips.

November 26, 2023

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Employee Rating

PJ was extremely quick and efficient! Very personable and friendly made us feel cared for and everything went smooth! More

by jorgemartinez1547
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Hutt , Joey Gatchel

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Nov 27, 2023

Toyota of Des Moines responded

We're delighted that you had a smooth and enjoyable experience at Toyota of Des Moines. Thank you for choosing our dealership and we hope you enjoy your new Toyota for many years to come!

November 19, 2023

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Employee Rating

Friendly and courteous service. Never felt pressured into buying a vehicle. Visited dealership several times and always felt welcome by a customer focused team. PJ is the real deal! More

by marthafreeman16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Hutt , Joey Gatchel

Print
Nov 20, 2023

Toyota of Des Moines responded

Thank you for sharing your wonderful experience at our dealership! We are thrilled to hear that you felt welcomed and supported throughout your shopping process. PJ's professionalism, patience, and genuine care for our customers are truly appreciated. We hope you enjoy your new Toyota!

November 17, 2023

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Employee Rating

Unbelievable experience. PJ was awesome to work with and transparent and accommodating every step of the process! More

by jlr1027
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Hutt

Print
Nov 17, 2023

Toyota of Des Moines responded

Thank you for your glowing 5-star review and for sharing your exceptional experience with PJ and our team. We are incredibly proud to have played a part in your recent Mazda purchase.

November 14, 2023

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Employee Rating

Like ALL dealerships they brag and rave about customer service ! Then the paperwork gets singed and customer service goes out the window Did not even put 1 mile on the truck and was already disgusted by More

by WILLIAMMAHONII
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chad Millhollin

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Nov 16, 2023

Toyota of Des Moines responded

We appreciate you taking the time to give us feedback on your experience with our dealership, William. We pride ourselves in superior customer service and we’re sorry to hear that you felt we fell short of that. If you would like to discuss your experience further, please contact our General Manager, JP Phillips.

November 10, 2023

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Employee Rating

Good experience considering how difficult it is to obtain a hybrid at the moment. Steve helped me out after a bad accident and I'm very grateful. More

by ALEX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Henigan, Chad Millhollin, Andrew Whiting, Eric Cornelison, Todd Fiechter, Debby Ellsworth, Eli Saenz-Walters , Joey Gatchel, Tyler Simpson

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Nov 10, 2023

Toyota of Des Moines responded

We are so glad to hear that Steve was able to help you out after your bad accident. He is always willing to go the extra mile to help our customers, and we are glad to hear that he was able to help you find the perfect hybrid for your needs. Enjoy your new Toyota!

November 07, 2023

Dealership Rating
Employee Rating

PJ was so great to work with. He made sure I got what I wanted and made buying a new car so easy!!! More

by Jenni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Nov 08, 2023

Toyota of Des Moines responded

Thank you so much for your positive feedback about PJ and Toyota of Des Moines! We are so glad to hear that he was able to make your car buying experience so easy and enjoyable. Enjoy your new Toyota!

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