PEDRO VALENCIA MENDOZA | Page 6

Very good customer service oriented, friendly and compassionate. Detailed in dealing with people.Awesome job. compassionate. Detailed in dealing with people.Awesome job. More

by OSITAKAMALU Verified Customer Verified Customer

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Be prepared to wait forever! I come here for maintenance because it's part of my extended warranty. I'm always waiting FOREVER. This time I waited over 2 hours after I was told i I come here for maintenance because it's part of my extended warranty. I'm always waiting FOREVER. This time I waited over 2 hours after I was told it wouldn't take more than an hour. I had to find my service person after an hour and forty minutes because I had not heard a thing. I was doing scheduled maintenance that didn't even include an oil change. I was also 20 minutes early to my appointment. I DREAD taking my car in for this very reason. The previous time I was going to be late to pick up my child from school. They were going to charge me to take a service car because I was being inconvenienced. If the service department can't handle the volume of cars, stop taking so many appointments. No one should have to wait for this long to do general maintenance. My service person was friendly, but he did not communicate well. And he seemed annoyed when I came to check on my status. More

by MEGSTIRS Verified Customer Verified Customer

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Very quick and friendly service and staff provide great customer service. Haven’t had any issues since being a customer. customer service. Haven’t had any issues since being a customer. More

by DLHUYNH05 Verified Customer Verified Customer

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Very friendly and explained everything I needed to know to make my decision. I was surprised that the tire expert didn't try to up sell me when purchasing tires. It was a very pleasant experience. Great to make my decision. I was surprised that the tire expert didn't try to up sell me when purchasing tires. It was a very pleasant experience. Great job Mario and Pedro!!! More

by MRSCONBAKER Verified Customer Verified Customer

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Anytime I come to Maita, I always have a wonderful experience! The people are super nice and always willing to help in anyway they can! Shoutout Karina experience! The people are super nice and always willing to help in anyway they can! Shoutout Karina More

by Violet Hickman Verified Customer Verified Customer

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Fantastic job and very professional on time good Kobe and easy to make appointments I love it easy to make appointments I love it More

by WENDEWESNMASERSHA Verified Customer Verified Customer

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It’s been a pleasure. Promise to be done between 1and 1/2 hrs or 2 and my car was ready for me be2hrs . I am fully satisfied. Promise to be done between 1and 1/2 hrs or 2 and my car was ready for me be2hrs . I am fully satisfied. More

by LDS81077 Verified Customer Verified Customer

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I did not anticipate getting my service done in less than an hour. I dropped off my vehicle on Saturday after scheduling an online appointment. The check in process was easy, and my service advisor Pedro was an hour. I dropped off my vehicle on Saturday after scheduling an online appointment. The check in process was easy, and my service advisor Pedro was a pleasure to work with. Also, Callie had great customer service when it was time to pick up my vehicle! More

by aubreylizette Verified Customer Verified Customer

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The team was helpful and fast, even without an appointment, they always honest and charge me for what my car needs appointment, they always honest and charge me for what my car needs More

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Pleasant wait environment, but still took 1 1/2 hours. Tech explained results of inspection when I got my car back. Tech explained results of inspection when I got my car back. More

by guch77 Verified Customer Verified Customer

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