Dealership Experience
1 yr, 7 mos
Industry Experience
37 yrs, 6 mos
Languages Spoken
English
Employee Video
91 Reviews
Write a Review91 Reviews of PAT ROE
June 10, 2024
Everything was good kept me in touch with eEverything that was going on with the truck and hw much it was going to cause me that was going on with the truck and hw much it was going to cause me More
Other Employees Tagged: BECKY THOMPSON, VINCENT CLARK, CHANCE CAMINITA
June 08, 2024
Is a great dealer is my second car I buy in legacy Westbank Buick GMC Is great costumer services I always recommend to get you new card Westbank Buick GMC Is great costumer services I always recommend to get you new card More
Other Employees Tagged: CHRIS JOCHUM, JONATHAN HOWARD, BECKY THOMPSON, VINCENT CLARK, TOBYUS SIMMONS, CHANCE CAMINITA
June 06, 2024
Service is great very attentive,polite,Courtney and on time.I will return,again,Thanks. time.I will return,again,Thanks. More
Other Employees Tagged: BECKY THOMPSON, VINCENT CLARK
June 06, 2024
My truck had to be towed it had a dead battery and a bad tailgate switch also had a oil change and tire rotation got a call from Becky said it’s good to go when I arrived got the keys and left but when I ch tailgate switch also had a oil change and tire rotation got a call from Becky said it’s good to go when I arrived got the keys and left but when I check the tire pressure monitoring system only one was reading the pressure the other 3 were out so i turned around and went back to legacy told Becky what had happen they took it to the back for a few minutes brought it back was doing the same thing so she tells me maybe I need to drive it for a while if they do not show bring it back so I left about a mile they came on when I got home I was going to wash my truck but I seen a dent on my passenger side finder they either hit the fender when removing the battery or installing the batteryso I drove back went show Becky she got the manager first word he said to me was he’s not sure that they did here that it may have been the tow truck driver i said well it was not like that before it came here then he said to pop the hood when I was looking under the hood the cap was left off of the wiper jug so they had the dent doctor come and try to repair it but not a good job still can see the dent so I’m still not happy with the results this will be the last time my truck will go to legacy gmc. It’s a shame when you bring you truck for service and they cause me more problems More
Other Employees Tagged: BECKY THOMPSON
June 05, 2024
I have had my truck there several times for the same touchscreen issue that I was told was fixed and is not. Haven’t heard from them about possible resolution in several weeks. There is no sense of urge touchscreen issue that I was told was fixed and is not. Haven’t heard from them about possible resolution in several weeks. There is no sense of urgency to resolve issues or update customer on repair status. Not sure if I would recommend them to others or not. More
Other Employees Tagged: BECKY THOMPSON
June 04, 2024
Brought my wife's car in for ac work due to the compressor going out, the team there jumped on it and got it done within a day, which was a big deal to me due to my wife being pregnant and needing compressor going out, the team there jumped on it and got it done within a day, which was a big deal to me due to my wife being pregnant and needing ac to drive her car, all in all job was done quickly and professionally and we were able to get a loaner while her car was down. More
Other Employees Tagged: BECKY THOMPSON, VINCENT CLARK, CHANCE CAMINITA , James Richardson
June 04, 2024
Very courteous and accommodating. Kept me posted on the progress being done on my vehicle. Kept me posted on the progress being done on my vehicle. More
Other Employees Tagged: VINCENT CLARK
May 30, 2024
Excellent job. And good service. 👍 friendly staff and the service staff is extremely good 👍 very fast and Friendly And good service. 👍 friendly staff and the service staff is extremely good 👍 very fast and Friendly More
Other Employees Tagged: CHRIS JOCHUM, BECKY THOMPSON, VINCENT CLARK, TOBYUS SIMMONS, CHANCE CAMINITA
May 28, 2024
Had a great visit having my truck serviced. Was treated very very nice. Service was great 👍🏾 Was treated very very nice. Service was great 👍🏾 More
Other Employees Tagged: BECKY THOMPSON, VINCENT CLARK
May 25, 2024
Great customer service, speedy turnaround time. We always bring our GMC here and have never had any issues. We always bring our GMC here and have never had any issues. More
Other Employees Tagged: BECKY THOMPSON