Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.6
272 Reviews
4.6

272 Reviews

Write a Review

Dealership Experience

3 yrs, 5 mos

Languages Spoken

English English

272 Reviews of Owen Suarez

June 20, 2024

Dealership Rating
Employee Rating

LOCATION IS GREAT, GOOD CUSTOMER SERVICE, NEEDS LOWNER CARS, CLEAN FACILITY, CONVIENIENT SNACK BAR AND DRINKS More

by rfliboon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for the review of Advantage Chevrolet of Hodgkins! We appreciate your feedback on our location, customer service, facility cleanliness, and amenities like the snack bar. We're constantly working to improve, and we'll take your suggestion about having loaner cars into consideration. We look forward to seeing you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 19, 2024

Dealership Rating
Employee Rating

From the moment I walked I was greeted with a smile . ..The dealership was inviting and comfortable . The process pretty smooth and I felt like I was hanging out with a bunch of friends ...than I drove ho More

by Kennyram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for choosing Advantage Chevrolet of Hodgkins, Kenny! We are delighted to hear about your positive experience with us from the warm greeting to the smooth process. We aim to make our dealership inviting and comfortable for all our customers. We hope you enjoy your beautiful new car, and we look forward to welcoming you back in the future! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

June 17, 2024

Dealership Rating
Employee Rating

Great service. It was done in a timely manner & very professional. I highly recommend them More

by burafamily5
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro, Sergio Andrade

Jun 19, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for the positive feedback on your experience with Advantage Chevrolet of Hodgkins. We are delighted to hear that you found our service timely and professional. We appreciate your recommendation and look forward to assisting you again in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 16, 2024

Dealership Rating
Employee Rating

The dealership is great and I had a great experience. Thank you!!! We’ll be back. More

by KWHENNESSY72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for choosing Advantage Chevrolet of Hodgkins and for sharing your positive experience! I appreciate your kind words and look forward to welcoming you back for your future automotive needs. See you next time! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

June 15, 2024

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Employee Rating

Owen and his team were phenomenal! ! The absolute BEST!! If I could give more than 5 stars ⭐️ I would More

by cvjackson0728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for the glowing review! I am thrilled to hear that Owen and our team provided you with a phenomenal experience at Advantage Chevrolet of Hodgkins. Your kind words mean a lot to me! If you ever need anything in the future, please don't hesitate to reach out. I look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 14, 2024

Dealership Rating
Employee Rating

I love the car and your team was great epescially the incident with the headlight. You took care of it with no charge to me. I’m very happy and I’ll be back when it’s time to get a new one. More

by dphill83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 18, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for the fantastic review! We're thrilled to hear that you love your car and had a great experience with our team at Advantage Chevrolet of Hodgkins. We always aim to provide top-notch service, and we're glad we could take care of the headlight incident for you at no charge. When you're ready for a new vehicle, we'll be here to assist you. Drive safely and see you next time! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

June 12, 2024

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Employee Rating

Owen took care of all my needs will definitely visit him again! Highly recommend Advantage Chevrolet of Hodgkins for all your automotive needs! More

by MemoG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for recommending Advantage Chevrolet of Hodgkins! I'm thrilled to hear that Owen provided excellent service. I look forward to assisting you again in the future for all your automotive needs. See you next time! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 11, 2024

Dealership Rating
Employee Rating

this location provided great service and will continue coming back to this location on Joliet rd More

by BRIANPATTERSON278
Service Time
Recommend Dealer
Yes
Jun 13, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for choosing Advantage Chevrolet of Hodgkins, I am thrilled to hear about your positive experience. I appreciate your kind words and look forward to seeing you again for all your automotive needs! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 07, 2024

Dealership Rating
Employee Rating

Terrible service manager,unresponsive to customer's request. Second visit same problem. Said would call when loaner car available 15-20 days.unreasonable time frame for urgent repair!!!! More

by CAMRYQUEEN8083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 10, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your feedback. I understand your concerns and appreciate you bringing these issues with your service visit to my attention. Please reach out to me directly so I can address your issues and work towards a solution. Thank you for letting us know about your experience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 05, 2024

Dealership Rating
Employee Rating

great oil change and tire rotation done in a timely manner. I asked them to look at my front brakes and wer honestly told that i didn't need to replace them. More

by durso223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for choosing Advantage Chevrolet of Hodgkins for your recent service visit! I am thrilled to hear that your oil change and tire rotation were completed promptly and to your satisfaction. Our team always aims to provide honest and reliable service, and I am glad we could assist with your front brakes without unnecessary replacements. I look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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