Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.7
333 Reviews
4.7

333 Reviews

Write a Review

Dealership Experience

4 yrs, 1 mo

Languages Spoken

English English

333 Reviews of Owen Suarez

February 03, 2025

Dealership Rating
Employee Rating

Owen has very helpful with the issue I had. He explained to me the issue doesn’t affect all engines I was concerned for. Very friendly More

by ericzaragoza21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 05, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to share your experience, Eric! We're glad to hear that Owen was able to assist you and provide clarity regarding your concerns. At Advantage Chevrolet of Hodgkins, we strive to ensure our customers feel supported and informed. We hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 23, 2025

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Employee Rating

Great communication and excellent service. I was offered a loaner due to the possibility of a lengthy repair. More

by DBR4423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Salcido

Jan 24, 2025

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words! I'm thrilled to hear that you had a positive experience with our communication and service at Advantage Chevrolet of Hodgkins. Offering a loaner is just one way we strive to make your visit as smooth as possible, especially during repairs. I look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 21, 2025

Dealership Rating
Employee Rating

I Absolutely Love Advantage Chevrolet and it's Staff Members, They're All Super Friendly, Professional,Caring Individuals who go over and beyond to get their jobs done, I have Never had a bad experience More

by brattyone808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Reily, Felipe Alfaro, Emily Salcido , Joshua

Jan 23, 2025

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words! We truly appreciate your loyalty and are thrilled to hear that our team at Advantage Chevrolet of Hodgkins has consistently provided you with excellent service. It's our goal to ensure every customer feels valued and satisfied. We look forward to serving you again in the future! Sincerely, Mo Muhsen General Manager mmuhsen@advantagedealer.net 708-215-2403

January 17, 2025

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Employee Rating

Very professional, would definitely recommend, very helpful.. this is why I continue to return here More

by jasonkiedaisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! We truly appreciate your support and are glad to hear that you find Advantage Chevrolet of Hodgkins to be helpful and professional. Your recommendation means a lot to us! We look forward to seeing you again soon. Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

January 16, 2025

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Employee Rating

Owen Suarez is amazing with his Customer Services Skills. He was very pleasant respectful and friendly. He explained the whole process and was patient with me with my questions. I cant say the same about the More

by MARIA_CARDENAS71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us! I'm glad to hear that Owen provided you with amazing customer service and was able to assist you patiently. Your feedback about the wait time and the demeanor of other employees is important, and I appreciate you bringing it to my attention. I strive for a welcoming environment at Advantage Chevrolet of Hodgkins and I am continuously working to improve our service. I hope to see you again soon for a more efficient visit! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 16, 2025

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Employee Rating

Horrible and wasted my time! Had to bother the GM on off day. Worst service from the shift manager More

by f.sims09
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Richard Hurtado

Jan 17, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I understand your frustration with the experience you had at Advantage Chevrolet of Hodgkins. We appreciate you bringing this to our attention and would like the opportunity to address your concerns further. Please feel free to reach out to me directly so we can work towards a resolution. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 13, 2025

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Employee Rating

Great Dealership Great service, I have always had a great experience from the sales to the service. More

by RCASTLE27
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel, Chris Wetzel , Josh Miller

Jan 15, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I'm thrilled to hear that you’ve consistently had a great experience with Advantage Chevrolet of Hodgkins, from sales to service. Your satisfaction is our priority, and I look forward to serving you again in the future! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

January 07, 2025

Dealership Rating
Employee Rating

Owen was Super Informative, welcoming and Very knowledgeable in his field.He was a Big help to me More

by brattyone808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Reily

Jan 08, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your fantastic review! I truly appreciate your kind words about your experience with Advantage Chevrolet of Hodgkins. I'm glad to hear that Owen was able to provide you with the information and support you needed. I hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 12, 2024

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Employee Rating

The service provided is always excellent and the people are friendly and courteous. The service manager Owen is the best. More

by dphill83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I truly appreciate your positive feedback about the excellent service and our friendly team at Advantage Chevrolet of Hodgkins. I'm especially glad to hear that Owen made a great impression. I look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 10, 2024

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Employee Rating

wonderful service, good customer service, car rides god love my car, employee were friendly and knew about my car More

by CONNIE_ACEVEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! We're thrilled to hear that you had a great experience with our service and that our team was able to assist you effectively. It's fantastic that you love your car! We appreciate your kind words and hope to see you again at Advantage Chevrolet of Hodgkins for any future needs. Enjoy your rides! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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