Owen Fugit

Owen was a very personable and courteous young salesman. We never met Krystal Neligan, though guessing that's who Owen kept consulting with during the sale. Unfortunately, Owen led us to believe the vehic We never met Krystal Neligan, though guessing that's who Owen kept consulting with during the sale. Unfortunately, Owen led us to believe the vehicle we were considering had all the options we were hoping for, but that did not prove to be the case once we had driven from Vancouver, WA to Newberg for the sale.. Did not enjoy the negotiation process; much back and forth and pressure to purchase coverage we did not need or want. We also had plates from Washington state that were good for another 6 months, and wanted to use those (allowed in Washington State). Were told the title agent was too busy and overwhelmed to handle this "special request", and we therefore ended up paying extra for new plates we did not need. We do like the car; just didn't appreciate the long, drawn out process and the fact that we ultimately did not end up with exactly what we thought we were going to receive. More

by BARBARAVARDANEGA Verified Customer Verified Customer

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Wonderful experience nice people, had fun. Knowledgeable staff, very pleasing atmosphere, will visit again, thanks! Knowledgeable staff, very pleasing atmosphere, will visit again, thanks! More

by BELLA2.0MAXIMUS Verified Customer Verified Customer

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Your entire staff was extremely helpful in the entire process of purchasing my vehicle. They made the process very easy to understand and the positive attitude of your entire team was incredible! I would process of purchasing my vehicle. They made the process very easy to understand and the positive attitude of your entire team was incredible! I would certainly recommend and encourage anyone to consider purchasing a vehicle at any of the Lanphere dealerships. More

by DPAIN Verified Customer Verified Customer

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Friendly and helpful from start to finish. Came in because the jeep I had was in need of replacement and they were fantastic. Thank you Came in because the jeep I had was in need of replacement and they were fantastic. Thank you More

by JAC100899 Verified Customer Verified Customer

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Very good service from B to service and setting up for a loaner to settlement on the bill loaner to settlement on the bill More

by 94FLSTCART Verified Customer Verified Customer

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The process was quick and simple. Owen was pleasure to work with during the test drive and sales. Owen was pleasure to work with during the test drive and sales. More

by PDIEC Verified Customer Verified Customer

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Was completely disappointed by the time I got back to central oregon the sunroof stopped working and found out the buttons on the rear seat controls don't work and a rip in the ceiling none of this was i central oregon the sunroof stopped working and found out the buttons on the rear seat controls don't work and a rip in the ceiling none of this was in the ad when I called was told though xxxx you're on your own i think you guys need to do a more thorough job of checking out the cars and placing that info in the ad's drove 5 hrs to get there will not be buying another car though your dealerships. More

by WILLDOG_79 Verified Customer Verified Customer

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I like it when I go there i get all information about Toyota Highlander hybrid 2023 Toyota Highlander hybrid 2023 More

by GADISABERKU22 Verified Customer Verified Customer

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Owen and Bailey were GREAT to work with. Owen was quick to say if he didn't have an answer to any of my questions but just as quick to find or research the answer. Owen was quick to say if he didn't have an answer to any of my questions but just as quick to find or research the answer. More

by LYNNE Verified Customer Verified Customer

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