Oswaldo Ramirez

Dishonest: Lied to me about free oil changes for life of vehicle. When I bought the vehicle, I was told I’d get free oil changes for the life of the vehicle. When I showed up for my first oil change, they t vehicle. When I bought the vehicle, I was told I’d get free oil changes for the life of the vehicle. When I showed up for my first oil change, they told me it was only 6 free oil changes. Sales and finance were dishonest. I would rather they just be honest with me. I would’ve been happy with 6 free oil changes if that is what they told me. More

by DN Verified Customer Verified Customer

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Like the CS from Steven and Brad in getting the tire replacement. Thank you both. replacement. Thank you both. More

by CREYES7@AUSTIN.RR.COM Verified Customer Verified Customer

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No hassle team, they were very professional. Had all paperwork for me to pick up vehicle, in and out in about 2.5 hrs Had all paperwork for me to pick up vehicle, in and out in about 2.5 hrs More

by lilgaby75 Verified Customer Verified Customer

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Working with the sales team was great, when I went to pick up the car not so much. I think more emphasis should be on the customer. And communication between the team members. I talked to 3 people and I pick up the car not so much. I think more emphasis should be on the customer. And communication between the team members. I talked to 3 people and I still don’t know who sold me the car..where should start. I worked the deal to be picked up Sat 9-10. I was told the car would be ready. We arrive and the car had yet to be cleaned and filled up. When we arrived I went to the main building, I was told to go to the used car building, than told to go back to the main building for finance. When I arrived I waited for someone. After texting the finance guy I was there he met me. Waited in the waiting area than we went back to his office, ready to fill out the paperwork. At this time i have yet to put eyes or hands on the car. He led me to the car where we looked it over and drove it which met my satisfaction. Prior to all this I was sent over the finance paperwork on Fri to look over and sign. There was 2800 added I inquired and told it was a warranty that the bank wants. I was never asked of this or was it brought to my attention only after looking over the numbers did I find this. On Sat he showed me that he can do the warranty for 1600 (we purchased) not sure about the tactics and how it dropped in 1 day that much. but just want to bring to your attention. After it was said and done I got the car I wanted for the price. I just think when someone spends that’s kind of money it should be a big deal not only for the dealership but also the customer and I think you missed the mark on that one.. More

by michael76010 Verified Customer Verified Customer

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Professional salesman who provided me with the information I felt I needed to make the correct car buying decision. information I felt I needed to make the correct car buying decision. More

by andrewsr4e Verified Customer Verified Customer

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Fantastic service. Was greeted promptly when I arrived and was offered drinks and snacks as I waited for my oil change and tire rotation. Great experience over all and Was greeted promptly when I arrived and was offered drinks and snacks as I waited for my oil change and tire rotation. Great experience over all and I will return. More

by johnnyz50 Verified Customer Verified Customer

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Ruben was great and knowledgeable making the whole experience easy. I left feeling like I made the right decision for my needs experience easy. I left feeling like I made the right decision for my needs More

by ALVAREZF95 Verified Customer Verified Customer

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Ruben was very helpful and helped find the perfect vehicle for me. Everyone at City Limit Nissan were very friendly. vehicle for me. Everyone at City Limit Nissan were very friendly. More

by MONIHRT Verified Customer Verified Customer

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Got the deal I wanted and left in the car that same day, what else can you ask for? what else can you ask for? More

by bhornyak11 Verified Customer Verified Customer

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Kemy was nice even though I was dressed like a slob. He helped me get a vehicle that my giant kids would fit into and stay pretty close to my budget. He helped me get a vehicle that my giant kids would fit into and stay pretty close to my budget. More

by robert.faez Verified Customer Verified Customer

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