Osmary Morales
Service Advisor
Mercedes-Benz of Georgetown
7401 S Interstate 35
Georgetown, TX 78626
Dealership Experience
3 yrs, 1 mo
Languages Spoken
English
Spanish
27 Reviews
Write a Review27 Reviews of Osmary Morales
October 01, 2024
Brought in my car for service , and they could fix it right. Had to leave my car for more than 4 days, buying an expensive car to not be able to drive it .not Worth it. right. Had to leave my car for more than 4 days, buying an expensive car to not be able to drive it .not Worth it. More
Other Employees Tagged: Adam Fontenot
August 29, 2024
The personalized attn is amazing. Communication is timely and effective so you always know what the status with your vehicle. They helped me with an emergency and did everything possi Communication is timely and effective so you always know what the status with your vehicle. They helped me with an emergency and did everything possible to assist and fixed car in 24 hrs, so grateful! More
July 18, 2024
While the waiting area is very nice, I can never get in and out quickly. Always a minimum of a 3 hour wait for the service department. People have busy lives and time is valuable. Let’s streamline the serv and out quickly. Always a minimum of a 3 hour wait for the service department. People have busy lives and time is valuable. Let’s streamline the service and also have better transparency with repair costs. More
July 16, 2024
Osmary, la persona que siempre me ha tocado que me atienda, es muy amable, y educada y sobre todo eficiente, hace su trabajo en tiempo y forma. Dando el plus que hace la diferencia entre un trabajo o atienda, es muy amable, y educada y sobre todo eficiente, hace su trabajo en tiempo y forma. Dando el plus que hace la diferencia entre un trabajo ordinario a uno extraordinario. More
June 24, 2024
Georgetown Mercedes at its finest! Got home from a B full service and all tires sensor alarming for low tire pressure. Isn't that supposed to be part of the inspection? Got home from a B full service and all tires sensor alarming for low tire pressure. Isn't that supposed to be part of the inspection? More
May 13, 2024
The excellent Miss Osmary is attentive to every detail of the car and offers you a discount, making you feel like you are part of the family. The excellent service sends you all the information about what th the car and offers you a discount, making you feel like you are part of the family. The excellent service sends you all the information about what they are doing to the vehicle, including photos, it is worth taking it there More
May 08, 2024
This dealership has been the same every time I go to it. All they do is try to upsell you on your services. They tend to treat you rather rude. Osmary was rather rude. Especially after I said just give me t All they do is try to upsell you on your services. They tend to treat you rather rude. Osmary was rather rude. Especially after I said just give me the basic service. More